Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Saint Charles, MO · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Saint Charles, MO · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Troy, IL · On-site
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ... solutions and actions for store improvement. Collaborates with Store Manager to identify sales ...
Emerging Store Manager
Troy, IL · On-site
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ... solutions and actions for store improvement. Collaborates with Store Manager to identify sales ...
Emerging Store Manager
Belleville, IL · On-site
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ... solutions and actions for store improvement. Collaborates with Store Manager to identify sales ...
Emerging Store Manager
Belleville, IL · On-site
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ... solutions and actions for store improvement. Collaborates with Store Manager to identify sales ...
Emerging Store Manager
Alton, IL · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Alton, IL · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Edwardsville, IL · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Edwardsville, IL · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Troy, IL · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Troy, IL · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Edwardsville, IL · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Edwardsville, IL · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Troy, IL · On-site
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ... solutions and actions for store improvement. Collaborates with Store Manager to identify sales ...
Emerging Store Manager
Troy, IL · On-site
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ... solutions and actions for store improvement. Collaborates with Store Manager to identify sales ...
Emerging Store Manager
Fairview Heights, IL · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Fairview Heights, IL · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Florissant, MO · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Florissant, MO · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Edwardsville, IL · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Edwardsville, IL · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Florissant, MO · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Florissant, MO · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
East Saint Louis, IL · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
East Saint Louis, IL · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
East Saint Louis, IL · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
East Saint Louis, IL · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Troy, IL · On-site
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ... solutions and actions for store improvement. Collaborates with Store Manager to identify sales ...
Emerging Store Manager
Troy, IL · On-site
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ... solutions and actions for store improvement. Collaborates with Store Manager to identify sales ...
Emerging Store Manager
Saint Louis, MO · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Saint Louis, MO · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Saint Louis, MO · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Saint Louis, MO · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Troy, IL · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Troy, IL · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Saint Louis, MO · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Emerging Store Manager
Saint Louis, MO · On-site
Empowers team members to find the most impactful resolution for customers; seeks solutions that ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
Member Solutions Manager information
See Roxana, IL salary details
$23.5K - $31.5K
9% of jobs
$31.5K - $39.4K
15% of jobs
$40.1K is the 25th percentile. Wages below this are outliers.
$39.4K - $47.4K
17% of jobs
The median wage is $50.1K / yr.
$47.4K - $55.4K
27% of jobs
$60.3K is the 75th percentile. Wages above this are outliers.
$55.4K - $63.4K
12% of jobs
$63.4K - $71.4K
8% of jobs
$71.4K - $79.3K
4% of jobs
$79.3K - $87.3K
3% of jobs
$87.3K - $95.3K
2% of jobs
$95.3K - $103.3K
2% of jobs
$103.3K - $111.2K
1% of jobs
$23.5K
$57.1K
$111.2K
How much do member solutions manager jobs pay per year?
As of Sep 15, 2026, the average yearly pay for member solutions manager in Roxana, IL is $57,083.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $65,700.00 per year, depending on experience, location, and employer.
What is the difference between Member Solutions Manager vs Customer Service Manager?
| Aspect | Member Solutions Manager | Customer Service Manager |
|---|---|---|
| Required Credentials | Relevant experience in client/member management, industry-specific certifications often preferred | Customer service experience, often with certifications in customer relations or communication |
| Work Environment | Typically in financial, healthcare, or membership organizations, managing member relations | Retail, service, or corporate settings overseeing customer support teams |
| Employer & Industry Usage | Common in membership-based industries like healthcare, fitness, or financial services | Widespread across retail, hospitality, and corporate sectors |
The Member Solutions Manager focuses on managing relationships with members or clients within specific industries, ensuring satisfaction and retention. In contrast, the Customer Service Manager oversees customer support teams to resolve issues and improve service quality across various sectors. While both roles require strong communication skills and industry knowledge, their primary focus and industry applications differ.
What does a member solutions manager do?
A member solutions manager oversees customer support and engagement strategies to ensure member satisfaction. They analyze member needs, coordinate with teams to resolve issues, and implement solutions to improve the member experience, often using CRM tools and data analysis skills.
What job categories do people searching Member Solutions Manager jobs in Roxana, IL look for?
The top searched job categories for Member Solutions Manager jobs in Roxana, IL are:
Emerging Store Manager
Saint Louis, MO
Walgreens
 • Pharmaceutical and Medicine Manufacturing • 51 - 200 employees51 - 200 employees
Full-time
Re-posted 20 days ago
Walgreens rating
5.5
Based on 2,246 frontline employees who took The Breakroom Quiz
Job description
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
- Â Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Â Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
- Accountable for improving on overall customer service metrics.
Operations
- Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
- Collaborates with external partners  to drive the future of their Walgreen store.  Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
- Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
- Supervises the control of the store cash management  including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
- Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
- Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
- Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
- Ensures team members have a working knowledge of all computer and technology systems and software.
- Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
- Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
- Completes special assignments and other tasks as assigned.
Full Store Operation Business Performance Management
- Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
- Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
- Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
People & Performance Management
- Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Â Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
- Â Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
- Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Â Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
- Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
- Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
Training & Personal Development
- Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
- Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
- Obtains and maintains valid pharmacy technician license as required by state.
Communications
- Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
- Assists Store Manager in planning and communicating the company and store strategy.
What Walgreens employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Walgreens
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing, retail and software development
Company size
51 - 200 Employees
Headquarters location
Deerfield, IL, US