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Member Service Rep Jobs in Dallas, TX (NOW HIRING)

YMCA

WCADH004 Member Service Representative

Frisco, TX · On-site

Member Service Representatives are responsible to: * Promote and sell memberships and services * Learn to give quality tours according to the goals and interests of our members * Scan member cards ...

YMCA

Member Service Representative- Opener

Dallas, TX · On-site

Member Service Representatives are responsible to: * Promote and sell memberships and services * Learn to give quality tours according to the goals and interests of our members * Scan member cards ...

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All JobsMember Service Rep JobsMember Service Rep Jobs in Dallas, TX

Member Service Rep information

See Dallas, TX salary details

$8

$15

$23

How much do member service rep jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for member service rep in Dallas, TX is $15.70, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Member Service Rep vs Customer Service Representative?

AspectMember Service RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentHealthcare, insurance, or membership organizationsRetail, telecom, banking, and various industries
Employer & Industry UsagePrimarily in healthcare, insurance, and membership-based organizationsBroadly across retail, finance, tech, and service sectors
Search & Comparison IntentPeople comparing roles within healthcare or membership servicesPeople seeking customer support roles across industries

The main difference is that a Member Service Rep typically works within healthcare, insurance, or membership organizations, focusing on member-specific needs. A Customer Service Representative works across various industries like retail and finance, handling general customer inquiries. While both roles require strong communication skills, the Member Service Rep often deals with specialized information related to memberships or health plans.

What is a member service representative?

A member service representative is a customer service professional who assists members or clients with inquiries, account management, and problem resolution. They often work in industries like healthcare, finance, or credit unions, using communication skills and knowledge of company policies to provide support and ensure member satisfaction.

What cities near Dallas, TX are hiring for Member Service Rep jobs?

Cities near Dallas, TX with the most Member Service Rep job openings:

Member Service Rep jobs near you
Infographic showing various Member Service Rep job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,748 per year, or $15.7 per hour.

Member Service Representative- Opener

YMCA OF METROPOLITAN DALLAS

Dallas, TX • On-site

$14.50/hr

Part-time

Posted 9 days ago

Key responsibilities

  • Open the branch each morning and create a welcoming environment for members.

  • Promote and sell memberships and services, including giving quality tours to prospective members.

  • Greet members by name, scan member cards, and build relationships to help retain members.

Job description

Description
We're looking for someone who wakes up ready to go and is excited to help us open our branch each morning, creating a welcoming environment where members feel valued from the moment they walk through the door.
This is a great opportunity for someone looking for a meaningful part-time position that fits into their schedule. We are seeking a Membership Service Representative for weekday shifts, Monday through Friday, from 5:45-10:00 AM.
At the Y, strengthening community is our cause. We're looking for dedicated, friendly individuals who are passionate about creating a welcoming environment for members of all backgrounds and abilities. This role also offers opportunities for growth and advancement, including the potential to become a coach, mentor, or supervisor.
Imagine going to work each day knowing that what you do positively influences the lives of people in your community. If that sounds like you, apply today!
Member Service Representatives are responsible to:
  • Promote and sell memberships and services
  • Learn to give quality tours according to the goals and interests of our members
  • Scan member cards and greet by name
  • Build relationships and retain members
  • Answer member questions in a prompt, professional, and friendly manner
  • Attend paid trainings and meetings and learn new skills
  • Work with a team to make a lasting difference in your community
  • Light cleaning, washing/folding towels, making coffee, stocking cups and creamer, and making our members feel valued and appreciated.
  • Schedule will be approximately 10 to 29 hours per week depending on the needs of the branch
  • Provide positive outlook and experiences
  • Friendly and team oriented
  • Adaptable to changing situations
  • Ability to manage multiple priorities
  • Must be able to stand for long periods of time
  • Professional customer service and communication skills
  • Responsible for quality and accuracy
  • Ability to learn new programs quickly
  • Proficient with Microsoft Suite and web navigation
  • Creative and innovative
  • High school diploma or GED
  • Bilingual helpful, but not required

THE SCHEDULE FOR THIS POSITION IS MONDAY-FRIDAY 5:45AM-10AM. PLEASE DO NOT APPLY IF YOU ARE NOT AVAILABLE TO WORK DURING THESE TIMES.
Requirements
As a Member Services Representative, you'll be the face of the YMCA, creating a welcoming and inclusive environment for members of all backgrounds and abilities.
Your responsibilities will include:
  • Give quality tours to potential new members
  • Promoting and selling memberships as well as other YMCA programs (e.g., swim lessons, youth sports, personal training, etc.)
  • Being knowledgeable about program offerings and proactively looking up accurate information online or through internal systems when needed
  • Giving quality tours tailored to the interests of prospective members
  • Greeting members by name and scanning members in
  • Building relationships and helping retain members
  • Providing prompt, friendly, and professional service
  • Multitasking in a fast-paced environment while managing front desk responsibilities
  • Participating in paid trainings and team meetings
  • Performing light cleaning duties and helping with hospitality tasks (e.g., making coffee, folding towels, stocking supplies)
  • Supporting your team to create a positive and engaging environment

Apply