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Member Service Rep Jobs in Boca Raton, FL (NOW HIRING)

YouFit Gyms

Member Service

Pembroke Pines, FL · On-site

Member Service Specialist 7432 Pembrk Pines Pines Blv - Pembroke Pines, FL 33026 Position Type Part Time Overview As a Member Service Specialist (MSS) at YouFit Gyms, your role is to create an ...

Executive Marketing Group

Be Seen First

Client Service Representative

Miramar, FL · On-site

$600 - $800/wk

The Client Services Representative we are looking for ... A team oriented member that everyone enjoys interacting with * Someone who loves to help customers ...

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All JobsMember Service Rep JobsMember Service Rep Jobs in Boca Raton, FL

Member Service Rep information

See Boca Raton, FL salary details

$8

$15

$22

How much do member service rep jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for member service rep in Boca Raton, FL is $15.10, according to ZipRecruiter salary data. Most workers in this role earn between $11.39 and $18.03 per hour, depending on experience, location, and employer.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as technical support, client relations, or account management, with senior positions earning six-figure salaries. These roles typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.

How can I make $2000 a week working from home?

A Member Service Representative can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance bonuses. Increasing earnings may involve taking on additional shifts, advancing to higher-paying roles, or developing specialized skills such as customer relationship management or technical support. However, earning this level consistently depends on the employer, industry, and individual performance.

What is the difference between Member Service Rep vs Customer Service Representative?

AspectMember Service RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentHealthcare, insurance, or membership organizationsRetail, telecom, banking, and various industries
Employer & Industry UsagePrimarily in healthcare, insurance, and membership-based organizationsBroadly across retail, finance, tech, and service sectors
Search & Comparison IntentPeople comparing roles within healthcare or membership servicesPeople seeking customer support roles across industries

The main difference is that a Member Service Rep typically works within healthcare, insurance, or membership organizations, focusing on member-specific needs. A Customer Service Representative works across various industries like retail and finance, handling general customer inquiries. While both roles require strong communication skills, the Member Service Rep often deals with specialized information related to memberships or health plans.

What job makes $10,000 a month without a degree?

A Member Service Representative typically does not earn $10,000 a month without significant experience or additional responsibilities. High-paying roles that can reach this level often involve specialized skills, sales, or management, such as real estate brokers, sales directors, or entrepreneurs, which may not require a degree but do require experience and proven performance.

Is CSR a good entry level position?

A Customer Service Representative (CSR) role is often considered a good entry-level position because it requires minimal prior experience and helps develop communication, problem-solving, and interpersonal skills. It can serve as a stepping stone to other roles in customer support, sales, or management, often with opportunities for training and certification. However, job responsibilities can vary by employer, and some positions may require specific technical knowledge or certifications.
What cities near Boca Raton, FL are hiring for Member Service Rep jobs? Cities near Boca Raton, FL with the most Member Service Rep job openings:
Member Service Rep jobs near you
Infographic showing various Member Service Rep job openings in Boca Raton, FL as of June 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $31,407 per year, or $15.1 per hour.
Member Services Representative

Member Services Representative

YMCA of South Palm Beach County

Boca Raton, FL • On-site

Other

Posted 15 days ago

Job description

Position Summary
Under the direct supervision of the Membership Director in harmony with Christian values of this Association and in accordance with the policies of the Association, the Membership Services Representative will be directly responsible for providing the highest quality of service to members and the community at large.
Job Requirements
The Membership Services Representative must demonstrate a personal commitment to the mission and core values of the YMCA. This position requires a person who must demonstrate an ability to work effectively with people and be a team member. This position requires good organizational skills, strong human relation skills, general knowledge of business procedures, good communication skills (verbal and written), willingness to adapt to change and knowledge about YMCA operational procedures and programs. This person must have sales experience, a working knowledge of operating computers, must be dressed in uniform, friendly, and exhibit good health habits. The ability to establish and maintain harmonious relationship with staff, volunteers, members and community is essential.
Must be 18 years and over
Essential Functions
  • Responsible for reading the Membership Communication book at the start of each shift.
  • Assist with tours
  • Responsible for studying and learning the brochure and front desk manuals in the first two weeks of training
  • Responsible for accurately reconciling daily cash drawer
  • Participate in delivery of services to members to ensure excellence
  • Create a positive environment where everyone feels welcome, encourage and motivate others to become more involved in the YMCA
  • Communicate in a friendly and a courteous manner when answering phones, transferring calls, and taking messages
  • Greet and interact with members in a friendly manner
  • Assist at member service desk and make sure that no member if left unattended
  • Responsible for attending YMCA open houses (2year)
  • Maintain a clean, supplied, and organized member service desks
  • Oversee that all members and guests are properly checking in at the member service area when using the YMCA facility
  • Present a professional image to all employees, members, and general public
  • Follow proper procedures for all business transaction (example: receipt, monies and program registration
  • Promote family membership and program enrollment
  • Attend all designated staff meetings
  • Wear nametag and adhere to dress standards at all times
  • If unable to work due to sickness, vacation, etc. Responsible for finding shift coverage.
  • Contact supervisor and keep them posted on who will be working in your place.
ACCOUNTABILITY
  • The Member Services Representative will report directly to the Membership Director. He or she will be responsible for the successful development of the membership base, and quality customer service, as well as the successful completion of all transactions during shift.
PHYSICAL REQUIREMENTS
  • Standing for long periods of time, up to 8 hours per shift, lifting, and carrying up to 100 lbs; bending, time outdoors, sitting and desk work up to 8 hours per shift, working with chemicals, and must be able to perform physical duties of positions of which you supervise. Required to take YMCA training in CPR, AED, First Aid and New Staff Orientation within 30 days of employment.
YMCA COMPETENCIES (LEADER):
  • Mission and Community Oriented: Accepts and demonstrates YMCA values. Works effectively with people of different backgrounds, abilities, opinions and perceptions. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them.
  • People Oriented: Seeks first to understand the other person's point of view, and remains calm in challenging situations. Builds rapport and relates well to others. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
  • Results Oriented: Strives to meet or exceed goals and deliver a high-value experience for members. Embraces new approaches and discovers ideas to create a better member experience. Makes sound judgments, and transfers learning from one situation to another. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Supports fundraising. Follows budgeting policies and procedures, and reports all financial irregularities immediately.
  • Personal Development Oriented: Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process.
Disclaimers
  • Must complete successful criminal background check and drug screen
  • All of the above duties and responsibilities are essential job functions subject to reasonable accommodation.
  • The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties.
  • This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.

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