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Member Service Professional Jobs in Florida (NOW HIRING)

YouFit

Member Service

Lake Worth Beach, FL · On-site

$11.25 - $14.75/hr

Your purpose As a Member Service Specialist (MSS) at YouFit Gyms, your role is to create an ... Ability to enforce gym policies professionally and resolve member concerns effectively. * Basic ...

YouFit

Member Service

Bonita Springs, FL · On-site

$12 - $15.50/hr

Your purpose As a Member Service Specialist (MSS) at YouFit Gyms, your role is to create an ... Ability to enforce gym policies professionally and resolve member concerns effectively. * Basic ...

YouFit

Member Service

Hialeah, FL · On-site

$11.50 - $15/hr

Your purpose As a Member Service Specialist (MSS) at YouFit Gyms, your role is to create an ... Ability to enforce gym policies professionally and resolve member concerns effectively. * Basic ...

YouFit

Member Service

Deerfield Beach, FL · On-site

$12.25 - $16/hr

Your purpose As a Member Service Specialist (MSS) at YouFit Gyms, your role is to create an ... Ability to enforce gym policies professionally and resolve member concerns effectively. * Basic ...

YouFit

Member Service

Dania Beach, FL · On-site

$11.75 - $15/hr

Your purpose As a Member Service Specialist (MSS) at YouFit Gyms, your role is to create an ... Ability to enforce gym policies professionally and resolve member concerns effectively. * Basic ...

Jim 'N Nick's

Guest Service Professional

Milton, FL · On-site

$18/hr

Do you love giving great customer service, serving your community and working with a team that ... Team Member Assistance Fund Our Culture Our BBQ family is built on five core values: * Be Honest ...

Workway

Member Service Representative

Tampa, FL · On-site

$19 - $20/hr

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Member Service Representative opportunity with an established ...

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Member Service Professional information

What is a member service professional position?

A member service professional is responsible for assisting members or customers with inquiries, providing information about services or products, and resolving issues to ensure customer satisfaction. The role often involves communication skills, familiarity with company systems, and a focus on member engagement in settings such as financial institutions, gyms, or clubs.

What are the most commonly searched types of Member Service jobs in Florida?

The most popular types of Member Service jobs in Florida are:

Member Service Professional jobs near you
Infographic showing various Member Service Professional job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Member Service

YouFit

Lake Worth Beach, FL • On-site

$11.25 - $14.75/hr

Other

Re-posted 20 days ago

Job description

Your purpose
As a Member Service Specialist (MSS) at YouFit Gyms, your role is to create an outstanding experience for every member and guest. You are the first point of contact, setting the tone with a welcoming attitude and top-tier customer service. Your primary focus is engaging with members,answering their questions, and ensuring smooth check-ins and transactions. In addition to assisting with memberships, you play a key role in supporting retention efforts and ensuring gym policies are upheld. Your ability to build strong connections and maintain a positive environment makes you an essential part of the YouFit team.
Compensation
At YouFit, we believe in rewarding our team members for their dedication and hard work. Our compensation structure is designed to recognize and incentivize performance while providing stability and growth opportunities within our organization. YouFit offers compensation packages that are competitive in the industry. These packages typically include base pay, along with opportunities for additional earnings through commissions and/or bonuses.
What You'll Do
  • Deliver exceptional customer service by greeting members, guests, and prospects warmly to create a welcoming environment.
  • Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any alerts.
  • Answer phone calls and assist members by providing accurate information, assisting with inquiries, and directing calls as needed.
  • Handle account management and billing by assisting members with account updates, payment processing, and past-due balances.
  • Support retention efforts by engaging with members considering cancellations and offering solutions to retain them.
  • Process transactions and manage the cash drawer by handling retail purchases, guest passes, and payments while maintaining cash-handling accuracy.
  • Enforce gym policies and maintain standards by ensuring a safe and respectful environment by upholding club rules and guidelines.
  • Perform opening and closing duties by following established procedures to prepare the facility for members.
  • Assist with gym cleanliness by helping maintain a clean and organized front desk and facility as needed.
  • Create an engaging gym experience by welcoming prospects, understanding their fitness needs, introducing them to the facility, and guiding them through the membership options.
What We're Looking For
  • Must be at least 18 years of age.
  • Proficient in reading, speaking, and writing in English. Fluency in multiple languages is favored.
  • Availability to work flexible hours, including mornings, evenings, weekends, and holidays as needed.
  • Strong customer service skills with the ability to engage positively with members, guests, and prospects.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Basic proficiency in handling transactions, balancing a cash drawer, and following cash-handling procedures.
  • Ability to enforce gym policies professionally and resolve member concerns effectively.
  • Basic computer skills for processing check-ins, updating accounts, and managing member interactions.
  • A team-oriented mindset with a proactive approach to problem-solving and service excellence.
Physical Demands
  • This is an active role requiring frequent bending, stooping, and lifting up to 50 pounds.

Get Fit, Get BeneFits: YouFit Gyms Offers More Than Just a Workout! Explore Your Employee Benefits HERE!
Have we proved YOU matter yet? Apply Today!
YouFit Gyms provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

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