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Member Service Associate Jobs in Pleasanton, CA (NOW HIRING)

VillaSport

Member Services Associate II

San Jose, CA · On-site

$20.20 - $22.30/hr

Member Services Associate II Salary Range $20.20 - $22.30 Hourly Position Type Part Time Category ... If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a ...

EoS Fitness

Service Associate

Fremont, CA · On-site

$17.25 - $23/hr

The Service Associate will handle member inquiries and requests, offer knowledgeable assistance, and ensure every individual feels valued and supported in their fitness journey. While these ...

Raising Cane's

Customer Service Associate

San Jose, CA · On-site

$20/hr

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

San Jose, CA · On-site

$20/hr

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

San Jose, CA · On-site

$20/hr

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

San Jose, CA · On-site

$20/hr

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Savers Value Village

Customer Service Associate

San Jose, CA · On-site

$18.45 - $24.31/hr

Customer Service Associate Pay Range: Our starting pay ranges from $18.45 to $24.31 depending on ... member across our organization - from new hires to senior executives. We develop around 90% of our ...

Savers/Value Village

Customer Service Associate

Dublin, CA · On-site

$17 - $22.40/hr

Customer Service Associate Pay Range: Our starting pay ranges from $17.00 to $22.40 depending on ... team member across our organization -- from new hires to senior executives. We develop around 90 ...

Savers Value Village

Customer Service Associate

Dublin, CA · On-site

$17 - $22.40/hr

Customer Service Associate Pay Range: Our starting pay ranges from $17.00 to $22.40 depending on ... member across our organization - from new hires to senior executives. We develop around 90% of our ...

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All JobsMember Service Associate JobsMember Service Associate Jobs in Pleasanton, CA

Member Service Associate information

See Pleasanton, CA salary details

$10

$21

$35

How much do member service associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for member service associate in Pleasanton, CA is $21.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.45 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is responsible for assisting members with account inquiries, providing information about products or services, and resolving issues. The role often requires strong communication skills, customer service experience, and familiarity with relevant software or systems. It is typically performed in a retail or financial environment and may involve working flexible hours.

What cities near Pleasanton, CA are hiring for Member Service Associate jobs?

Cities near Pleasanton, CA with the most Member Service Associate job openings:

Member Service Associate jobs near you
Infographic showing various Member Service Associate job openings in Pleasanton, CA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $44,014 per year, or $21.2 per hour.

Member Service Associate (Teller)

Star One Credit Union

San Jose, CA • On-site

$19 - $24/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Member Service Associate (Teller)

Star One Credit Union is one of Silicon Valley's largest, member-owned financial institutions. Star One offers financial services to more than 129,000 members worldwide. With assets over $9 billion, Star One is ranked 19th in total assets among over 4,900 credit unions nationally. For ten years in a row, Star One has been ranked #1 by America's Credit Unions for providing the highest direct financial benefit to the members we serve. We offer AMAZING BENEFITS that help keep our employees healthy and shining bright!!!

  • 401(k) Plan, Match, and Profit Sharing
  • Annual Wellness Benefit
  • Education Assistance
  • Employee Loan Discounts
  • Medical, Dental, and Vision (Effective date of hire)
  • Paid Holidays
  • Paid Time Off Program
  • Staff Incentive Variable Pay (Bonus)

Hours: Monday through Thursday from 8:45 a.m. to 5:30 p.m., Friday 8:45 a.m. – 6:30 p.m. and rotating Saturdays 8:30 a.m. to 2:45 p.m. (with a day off during the week). Salary Range: $46,400 - $63,950, which is base pay. Compensation will be based on candidate qualifications.

Job Scope/Duties
  • Perform basic member transactions including, but not limited to: deposits, withdrawals, account transfers, loan payments, loan payoffs, cash advances, US Savings Bonds redemption, gift card purchases, sub-account openings, IRA contributions, address change requests, check order requests, account closures, and issuance of Cashier Checks.
  • Accurately maintain, safeguard, and balance cash drawer, and all negotiable instruments. Answers basic member inquiries, concerning Credit Union products and services, policies and procedures, promotions, relationship pricing, fee structures, and general financial institution processes.
  • Prepare work for daily opening and closing of branch.
  • Other daily duties would include stop payment requests, accurate completion of CTRs, member password updates, statement copy requests, cross-member transfer requests, wire requests, and processing daily night depository items.
  • Cross-selling Credit Union products and services appropriate to meet member's needs.
  • Complete miscellaneous duties and projects as assigned.
  • Provides assistance to other branches and departments as needed.
Experience/Minimum Education Requirements
  • Requires one year of cash handling experience.
  • Six months of Teller experience at a credit union or financial institution is preferred.
  • High school diploma or equivalent.
Knowledge/Skills/Abilities
  • Requires good written and verbal communication skills.
  • Ability to learn and retain banking regulatory information and requirements.
  • Must be proficient with technology (computers, iPads, mobile phones, tablets) and Microsoft Office applications.
  • Fosters and maintains a strong service culture by providing excellent internal and member service.
  • Ability to work in a fast-paced environment while handling multiple tasks and competing priorities.
  • Must be a strong team player with the ability to work in a diverse group or as an individual contributor.

MUST HAVE GOOD CREDIT. We are a proud Equal Opportunity/AAP Employer M/F/Vet/Disabled

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