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Member Service Associate Jobs in Stockton, CA (NOW HIRING)

24 Hour Fitness

Sales and Service Associate

Elk Grove, CA · On-site

$15.25 - $20.50/hr

Supporting an exceptional new member onboarding experience that helps members get connected to our ... Possess a strong service mentality and a desire to deliver exceptional member experiences.

24 Hour Fitness

Sales and Service Associate

Brentwood, CA · On-site

$16.50 - $22/hr

Supporting an exceptional new member onboarding experience that helps members get connected to our ... Possess a strong service mentality and a desire to deliver exceptional member experiences.

24 Hour Fitness

Sales and Service Associate

Livermore, CA · On-site

$16.75 - $22.25/hr

Supporting an exceptional new member onboarding experience that helps members get connected to our ... Possess a strong service mentality and a desire to deliver exceptional member experiences.

24 Hour Fitness

Sales and Service Associate

Elk Grove, CA · On-site

$15.25 - $20.50/hr

Supporting an exceptional new member onboarding experience that helps members get connected to our ... Possess a strong service mentality and a desire to deliver exceptional member experiences.

24 Hour Fitness

Sales and Service Manager

Elk Grove, CA · On-site

The SSM drives both successful guest and member engagement, and attainment of sales revenue goals ... All Sales and Service Experts and Sales and Service Associate will report directly to the Sales and ...

24 Hour Fitness

Sales and Service Manager

Brentwood, CA · On-site

The SSM drives both successful guest and member engagement, and attainment of sales revenue goals ... All Sales and Service Experts and Sales and Service Associate will report directly to the Sales and ...

Michael's Inc

Seasonal Service Team Member

Antioch, CA · On-site

$16.90 - $19.70/hr

Store Associate Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete ...

Bank of Montreal

Associate Banker

Stockton, CA · On-site

$16.50 - $22/hr

Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Acts as a key member of a ...

BMO Financial

Associate Banker

Stockton, CA · On-site

$16.50 - $22.25/hr

Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Acts as a key member of a ...

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All JobsMember Service Associate JobsMember Service Associate Jobs in Stockton, CA

Member Service Associate information

See Stockton, CA salary details

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How much do member service associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for member service associate in Stockton, CA is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.25 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is responsible for assisting members with account inquiries, providing information about products or services, and resolving issues. The role often requires strong communication skills, customer service experience, and familiarity with relevant software or systems. It is typically performed in a retail or financial environment and may involve working flexible hours.

What cities near Stockton, CA are hiring for Member Service Associate jobs?

Cities near Stockton, CA with the most Member Service Associate job openings:

Member Service Associate jobs near you
Infographic showing various Member Service Associate job openings in Stockton, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,659 per year, or $20 per hour.

Modesto Branch - Member Service Specialist II (Full-Time)

Golden 1

Modesto, CA • On-site

$22/hr

Other

Re-posted 5 days ago

Job description

Job Title:Member Service Specialist II
Status: Non-exempt
Reports to: Associate Branch Manager
Department: Branch Channel Delivery
Job Code: 2201
Pay Range: $22.00 Hourly
WHO WE ARE:
Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of "people helping people." We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.
WHO YOU ARE:
At Golden 1, we believe in investing in our people. When you join our branch team, you're not just starting a job - you're building a career. We prioritize internal promotions, professional development, and ongoing training to help grow and succeed.
You'll have an opportunity to build meaningful relations with members, provide trusted financial guidance, and make a real impact in your community. If you're passionate about service, growth and making a difference, we'd love to have you on our team!
WHAT YOU'LL DO:
  • Processes and audits financial transactions including deposits, withdrawals, transfers, payments and general ledger entries while maintaining a cash drawer.
  • Provides Golden 1 services to member, including but not limited to cashier's checks, money orders, savings bonds, wire transfers and transactions, additional sub-shares, and debit card issuance.
  • Assesses members needs while processing transactions.
  • Identifies opportunities to help members relative to Golden 1 product or service offerings and documents in EnAct system.
  • Identifies and report fraudulent activity to management and Financial Investigations dept., in accordance with current procedures to prevent potential loss to the credit union.
  • Assists in the proper operation of the ATM and Teller Cash Dispenser Units including, but not limited to, replacing receipt cartridge, clearing a blockage, etc.
  • Assists MSS III and above with open and close responsibilities, as needed.
  • Activates alarm.
  • Verifies signature cards in ECM (Enterprise Content Management).
  • Check acceptance approval within assigned limits.
  • Ensures confidentiality of all member and credit union information.
  • Maintains current knowledge of all Golden 1 products and services, as well as of policies and procedures for teller functions.
  • Performs additional responsibilities essential to the operations of the branch (TCR, SBO, Safe deposit box, etc...), as needed.
  • Opens deposit and specialty accounts (e.g., Roth IRA) and identifies members' financial service needs to ensure members are provided with meaningful financial solutions.
  • Mentors and advises MSSIs.
  • Engages in consultative dialogue with members to identify current and future financial needs and documents in EnAct system.
  • Enroll members in the different channels that Golden 1 uses: online, mobile, etc.
  • Refer lending needs to MSS III and/or business partner.
  • Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
QUALIFICIATIONS AND PREFERENCES:
  • H.S. Diploma or General Education Degree (GED) required
  • 1+ years year of prior experience in a cash handling service oriented role required
  • 6+ months as a Member Service Specialist I or teller role at Golden 1 or another financial institution preferred

WHY JOIN US:
Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.
Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser: https://golden1.jdxpert.com/ShowJob.aspx?EntityID=2&id=2064
DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS:
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union's discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

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