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Member Service Associate Jobs in Morganton, NC (NOW HIRING)

Rural King

Firearms Associate

Morganton, NC · On-site

... exceptional experience and service to our rural communities. Whether you are starting an ... When you join the Rural King team, you become a contributing member in supporting the needs of and ...

New

Ross Stores

Retail Associate

Morganton, NC · On-site

$12.25 - $14/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... a member of the Store Leadership when needed. Represents and supports the Company brand at all ...

Ross Stores

Retail Associate

Morganton, NC

$12.25 - $14/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... member of the Store Leadership when needed. * Represents and supports the Company brand at all ...

Ross Stores

Retail Associate

Hickory, NC · On-site

$13.75 - $15.75/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... a member of the Store Leadership when needed. Represents and supports the Company brand at all ...

Ross Stores

Retail Associate

Hickory, NC · On-site

$13.75 - $15.75/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... member of the Store Leadership when needed. * Represents and supports the Company brand at all ...

Compass Group

FOOD SERVICE WORKER/CASHIER

Marion, NC · On-site

$14 - $17/hr

Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ... Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer.

Ross Stores

Early Morning Stock Associate

Morganton, NC · On-site

$12 - $15.25/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... a member of the Store Leadership when needed. Represents and supports the Company brand at all ...

Ross Stores

Early Morning Stock Associate

Morganton, NC · On-site

$12 - $15.25/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... a member of the Store Leadership when needed. Represents and supports the Company brand at all ...

Ross Stores

Early Morning Stock Associate

Morganton, NC

$12 - $15.25/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... member of the Store Leadership when needed. * Represents and supports the Company brand at all ...

Room & Board

Warehouse Associate

Newton, NC · On-site

$45K - $50K/yr

... customer service. Our mission is to help people create homes they love through timeless designs ... Our policy is not to unlawfully discriminate against any applicant or staff member on the basis of ...

Room & Board

Warehouse Associate

Newton, NC · On-site

$50K/yr

... customer service. Our mission is to help people create homes they love through timeless designs ... Our policy is not to unlawfully discriminate against any applicant or staff member on the basis of ...

Sherwin-Williams

Store Associate

Morganton, NC · On-site

$12.25 - $14/hr

Store associates are tasked with achieving excellent customer service, while consistently meeting ... a member of our Recruitment team and our top candidates are invited to meet with our team in a ...

CVS Health

Store Associate

Newton, NC · On-site

$15 - $19/hr

... member of a team, to positively impact the lives of others. Essential Functions ... Providing differentiated customer service by anticipating customer needs, demonstrating compassion ...

CVS Health

Store Associate

Spruce Pine, NC · On-site

$15 - $18/hr

... member of a team, to positively impact the lives of others. Essential Functions ... Providing differentiated customer service by anticipating customer needs, demonstrating compassion ...

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All JobsMember Service Associate JobsMember Service Associate Jobs in Morganton, NC

Member Service Associate information

See Morganton, NC salary details

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How much do member service associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for member service associate in Morganton, NC is $15.21, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $16.15 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is responsible for assisting members with account inquiries, providing information about products or services, and resolving issues. The role often requires strong communication skills, customer service experience, and familiarity with relevant software or systems. It is typically performed in a retail or financial environment and may involve working flexible hours.

What cities near Morganton, NC are hiring for Member Service Associate jobs?

Cities near Morganton, NC with the most Member Service Associate job openings:

Member Service Associate jobs near you
Infographic showing various Member Service Associate job openings in Morganton, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,631 per year, or $15.2 per hour.

Firearms Associate

Rural King

Morganton, NC • On-site

Part-time

Medical, Retirement

Posted 3 days ago

New

Rural King rating

5.0

Company rating: 5.0 out of 10

Based on 361 frontline employees who took The Breakroom Quiz

610th of 740 rated retailers

Job description

Overview
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
Responsibilities
What You'll do
The purpose of a Firearms Sales Associate is to provide exceptional customer service and expertise in firearms and related accessories. Your in-depth knowledge of firearms regulations, safety practices, and product features will contribute to a positive shopping experience for our customers.
  • Greet customers with a warm and friendly demeanor as they enter the department, creating a welcoming atmosphere and setting the tone for a positive shopping experience.
  • Engage the customer in meaningful conversations to understand their specific needs, preferences, and budget constraints by utilizing our customer engagement model.
  • Provide expert guidance and unbiased product recommendations to customers based on their individual requirements.
  • Ensure compliance with all federal, state, and local laws and regulations pertaining to firearms sales and transfers.
  • Complete all required firearm compliance training and demonstrate an understanding of the Firearms SOP.
  • Assist customers in selecting appropriate ammunition, accessories, and related products.
  • Maintain an organized and visually appealing firearms display area, ensuring products are accurately labeled and priced.
  • Process transactions accurately and efficiently, handling payments and necessary documentation.
  • Stay updated on current firearm trends, models, and industry news to provide informed recommendations.
  • Actively listen to customer concerns, address any questions or issues promptly, and provide appropriate resolutions or escalate to the supervisor, if required.
  • Establish and maintain healthy, long-term relationships with customers to generate repeat business and referrals.
  • Demonstrate the features and benefits of the products, conduct product demonstrations, and explain technical specifications, as necessary.
  • Utilize upselling and cross-selling techniques to maximize sales and increase the average unit per transaction.
  • Promote exclusive offers, RK Firearms Plus Protection Plan (RKFPPP), and awareness of the store loyalty program.
  • Process special orders, operate the POS register, and resolve return issues as needed.
  • Contribute to the visual merchandising efforts by zoning product displays, ensuring proper signage, and maintaining a clean, safe, and attractive sales floor during periods when not assisting customers.
  • Participate in cross-training for flexibility in various departments and responsibilities.
  • Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
  • Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
  • Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.
Supervisory Responsibilities
None
Qualifications
Essential Qualities for Success
  • High school diploma or equivalent; additional education or training in firearms safety is a plus.
  • Previous experience in firearms sales or a related field is preferred.
  • Knowledge of federal, state, and local laws and regulations regarding firearms sales and transfers.
  • Strong interpersonal and communication skills, with the ability to engage customers effectively.
  • Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
  • Excellent attention to detail and organizational skills.
  • Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
  • Proven track record of consistently producing error-free work and meeting quality standards.
  • Proficiency in using computer systems for transaction processing and record-keeping.
  • Strong commitment to maintaining a safe and secure shopping environment.
  • Demonstrated behaviors must reflect integrity, professionalism, and confidentiality.
Physical Requirements
  • Must be able to stand for prolonged periods of time.
  • Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
  • Must be able to verbally communicate effectively with others (in-person and via electronic devices).
  • Must have close visual awareness.
  • Ability to use a ladder and/or pallet jack.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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