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Member Service Associate Jobs in Morganton, NC (NOW HIRING)

Hertz

Part Time Customer Service and Sales Associate

Hickory, NC · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition ... This sales commissioned team member provides world class customer service and professionally and ...

NC SECU

Part Time-Branch

Lenoir, NC

To provide exemplary member service through all delivery channels, handle functions such as cash box management, account opening and maintenance, phone inquiries, safe deposit boxes, and all other ...

Panera Bread

Team Member

Morganton, NC · On-site

$9 - $12/hr

Meet & greet our guests, delivering excellent customer service in every circumstance. * Help build ... A Path to Success - Most of our retail managers started as hourly associates. Our career path ...

Panera Bread

Team Member

Hickory, NC · On-site

$9 - $12/hr

Meet & greet our guests, delivering excellent customer service in every circumstance. * Help build ... A Path to Success - Most of our retail managers started as hourly associates. Our career path ...

4995 Panera Bread Morganton

Team Member

Morganton, NC

$9 - $12/hr

Meet & greet our guests, delivering excellent customer service in every circumstance. * Help build ... A Path to Success - Most of our retail managers started as hourly associates. Our career path ...

4988 Panera Bread Fairbrook DT

Team Member

Hickory, NC · On-site

$9 - $12/hr

Meet & greet our guests, delivering excellent customer service in every circumstance. * Help build ... A Path to Success - Most of our retail managers started as hourly associates. Our career path ...

Panera Bread

Team Member

Morganton, NC

$9 - $12/hr

Meet & greet our guests, delivering excellent customer service in every circumstance. * Help build ... A Path to Success - Most of our retail managers started as hourly associates. Our career path ...

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All JobsMember Service Associate JobsMember Service Associate Jobs in Morganton, NC

Member Service Associate information

See Morganton, NC salary details

$7

$15

$25

How much do member service associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for member service associate in Morganton, NC is $15.21, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $16.15 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is a customer service professional who assists members or clients with account inquiries, membership benefits, and service issues. They typically work in environments like credit unions, banks, or healthcare organizations, using communication skills and sometimes customer management software to support members effectively.

What cities near Morganton, NC are hiring for Member Service Associate jobs?

Cities near Morganton, NC with the most Member Service Associate job openings:

Member Service Associate jobs near you
Infographic showing various Member Service Associate job openings in Morganton, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 2% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,631 per year, or $15.2 per hour.

Member Service Associate - Adrian

YMCA of Catawba Valley

Conover, NC • On-site

$11 - $13.50/hr

Other

Re-posted 2 days ago

Job description

Member Services Associate

Under the general direction of the Membership Director and consistent with the Christian mission and the policies and procedures set forth by the YMCA of Catawba Valley, the Member Services Associate is responsible for all aspects of assisting members at the front desk. These duties include, but are not limited to, assisting with membership and program enrollment, answering questions regarding activities, answering and directing telephone calls, leaving the facility to run daily errands, providing administrative support to the Membership Director, serving as a communication link between shifts regarding copies that need to be made, and performing other office duties. Must work as part of the entire YMCA team to ensure that its mission is fulfilled.

Responsibilities
  • Providing primary attention to member needs
  • Accepting payments for program, memberships, etc.
  • Being responsible for cash drawer
  • Monitoring member traffic to ensure proper usage of membership cards
  • Answering the telephone and directing calls as required
  • Keeping the displays clean and stocked, bulletin boards neat, etc.
  • Keeping the workspace around the computers and coffee area clean and dusted
  • Providing administrative assistance to the Membership Director
  • Performing any other miscellaneous duties as assigned by the supervisor
  • Must have a positive attitude and enthusiastic performance of duties
  • Smile
  • Engagement with members is a priority
  • Paying attention to details and following through to ensure member satisfaction
  • Having complete understanding of YMCA programs and services and the ability to explain these accurately to members and potential members
  • Any other duties assigned by the Membership Director or Executive Director
  • All YMCA staff are responsible for creating a safe, inclusive environment. This includes following all YMCA policies and procedures related to abuse prevention, reporting concerns or incidents immediately, and maintaining appropriate boundaries with youth and members
Qualifications
  • High school graduate (preferable) with previous general office experience.
  • Good oral and written communication skills.
  • Familiarity with the use of office equipment.
  • Need to pass the quiz for Daxko (membership software) training.
  • Ability to work independently as well as part of the team to complete assignments.
  • Strong organizational, math, and problem solving skills.
Benefits
  • Employee Assistance Program
  • Retirement Contribution

Our YMCA culture is brought to life by our mission and core values. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Posted Salary Range

USD $11.00 - USD $13.50 /Hr.

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