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Member Service Associate Jobs in Memphis, TN (NOW HIRING)

As a member of the management team, the Associate Manager assists in providing direction and ... service begins with every team member. If you're looking for an exciting career in a passionate ...

As a member of the management team, the Associate Manager assists in providing direction and ... service begins with every team member. If you're looking for an exciting career in a passionate ...

As a member of the management team, the Associate Manager assists in providing direction and ... service begins with every team member. If you're looking for an exciting career in a passionate ...

As a member of the management team, the Associate Manager assists in providing direction and ... service begins with every team member. If you're looking for an exciting career in a passionate ...

Team Member

Memphis, TN ยท On-site

$12 - $15.25/hr

At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers ... Provide excellent customer service with a friendly and professional attitude. * Support sales and ...

Team Member

Millington, TN ยท On-site

$11.25 - $14.50/hr

At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers ... Provide excellent customer service with a friendly and professional attitude. * Support sales and ...

Showing results 21-40

Member Service Associate information

See Memphis, TN salary details

$9

$18

$30

How much do member service associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for member service associate in Memphis, TN is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is responsible for assisting members with account inquiries, providing information about products or services, and resolving issues. The role often requires strong communication skills, customer service experience, and familiarity with relevant software or systems. It is typically performed in a retail or financial environment and may involve working flexible hours.

What cities near Memphis, TN are hiring for Member Service Associate jobs?

Cities near Memphis, TN with the most Member Service Associate job openings:

Infographic showing various Member Service Associate job openings in Memphis, TN as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,421 per year, or $18.5 per hour.

Account Associate - State Farm Agent Team Member

Somerville, TN โ€ข On-site

$41K - $56K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 18 days ago


Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Somerville, TN and help customers with their insurance and financial services needs, including: 

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Chris Nordin - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.