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Member Service Associate Jobs in Franklin, TN (NOW HIRING)

Issa

Customer Service Associate

Franklin, TN · On-site

$14 - $17/hr

  • Medical

Customer Service Associate -- Workout Anytime 24/7 Join one of the fastest-growing fitness ... Uphold all Workout Anytime policies, member privacy, and brand standards. Qualifications: * Strong ...

Workout Anytime

Customer Service Associate

Franklin, TN · On-site

$14.25 - $19.75/hr

  • Medical

As a Customer Service Associate, you'll be the first impression of our club -- delivering great ... Uphold all Workout Anytime policies, member privacy, and brand standards. Qualifications Strong ...

Issa

Customer Service Associate

Columbia, TN · On-site

$14 - $17/hr

  • Medical

Customer Service Associate -- Workout Anytime 24/7 Join one of the fastest-growing fitness ... Uphold all Workout Anytime policies, member privacy, and brand standards. Qualifications: * Strong ...

Workout Anytime

Customer Service Associate

Columbia, TN · On-site

$14 - $17/hr

  • Medical

Customer Service Associate -- Workout Anytime 24/7 Join one of the fastest-growing fitness ... Uphold all Workout Anytime policies, member privacy, and brand standards. Qualifications: * Strong ...

Southern Land Company

Golf Service Associate

Franklin, TN · On-site

$15.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Golf Services Associates. This position plays a critical role in delivering a premier club ... Clean and maintain member and guest golf clubs as needed. Monitor cleanliness and orderliness of ...

Public Consulting Group

Client Service Associate 1

Nashville, TN · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 ... The firm is a member of a family of companies with experience in all 50 states, and clients in ...

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Showing results 1-20

All JobsMember Service Associate JobsMember Service Associate Jobs in Franklin, TN

Member Service Associate information

See Franklin, TN salary details

$9

$18

$31

How much do member service associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for member service associate in Franklin, TN is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is a customer service professional who assists members or clients with account inquiries, membership benefits, and service issues. They typically work in environments like credit unions, banks, or healthcare organizations, using communication skills and sometimes customer management software to support members effectively.

What cities near Franklin, TN are hiring for Member Service Associate jobs?

Cities near Franklin, TN with the most Member Service Associate job openings:

Member Service Associate jobs near you
Infographic showing various Member Service Associate job openings in Franklin, TN as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $39,055 per year, or $18.8 per hour.

Customer Service Associate

ISSA Personal Trainers

Franklin, TN • On-site

$14 - $17/hr

Other

Medical

Posted 13 days ago

Job description

Customer Service Associate — Workout Anytime 24/7

Join one of the fastest-growing fitness franchises in America — Workout Anytime 24/7, recently ranked among Entrepreneur's Top 500 Franchises for 2024! If you're friendly, dependable, and passionate about helping others live healthier lives, this is your opportunity to join a team that truly values attitude, care, and excellence.

As a Customer Service Associate, you'll be the first impression of our club — delivering great service, assisting members, and supporting daily operations in a fun, positive environment.

We offer:

  • Training and mentorship from industry experts
  • Flexible scheduling based on club needs and your availability
  • Continued education and professional development resources
  • Free Workout Anytime membership
  • Workout Anytime attire provided
  • Bonus and incentive programs
  • Team-building events and employee recognition programs
  • Supportive, non-smoking, health-focused environment
  • Opportunities for career advancement into leadership roles such as Assistant Manager, Club Manager, or Certified Personal Trainer through our internal development program

Key responsibilities:

  • Greet all members and guests warmly, providing a friendly and professional first impression.
  • Check in members, verify accounts, and assist with membership questions or updates.
  • Engage with guests and prospective members to explain membership options, provide tours, and close new membership sales with professionalism and enthusiasm.
  • Schedule new members for their initial Success Sessions to help launch their fitness journey.
  • Provide information about club services, amenities, and promotions.
  • Process membership enrollments, upgrades, and billing inquiries accurately.
  • Maintain the front desk, lobby, and gym floor to company cleanliness standards.
  • Support sales and marketing efforts, including local outreach and promotional events.
  • Handle phone calls, emails, and in-person inquiries with prompt and professional communication.
  • Monitor club access and follow company safety and security procedures.
  • Assist team members with operations, cleaning, and light maintenance tasks as needed.
  • Uphold all Workout Anytime policies, member privacy, and brand standards.

Qualifications:

  • Strong communication and customer service skills
  • Positive, energetic attitude with a passion for helping people
  • Previous experience in hospitality, retail, or fitness preferred
  • Comfortable working with computers, POS systems, and scheduling tools
  • Reliable, punctual, and organized with strong attention to detail
  • Availability to work a flexible schedule including evenings, weekends, and some holidays

Physical requirements:

  • Ability to stand or walk for extended periods
  • Light lifting (up to 50 lbs) for occasional cleaning or stocking duties
  • Comfortable working in an active gym environment
  • All positions are designated as non-smoking roles; employees must maintain a tobacco-free and vape-free lifestyle while representing the company

Benefits:

  • Free gym membership
  • Competitive hourly pay with opportunities for advancement
  • Performance incentives and sales bonuses
  • Workout Anytime branded attire provided
  • On-site training and access to the Workout Anytime career development path
  • Supportive team culture focused on personal growth and excellence

Join our team

If you're dependable, friendly, and ready to grow with a health-focused team, Workout Anytime wants to hear from you! Apply today and help us deliver an exceptional 24/7 member experience built on attitude, care, and excellence.

Compensation: $14.00 - $17.00 per hour

Apply