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Member Service Associate Jobs in Durham, NC (NOW HIRING)

FedEx

Lead Retail Customer Service Associate

Durham, NC · On-site

$13.50 - $15/hr

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders ...

FedEx Office

Lead Retail Customer Service Associate

Durham, NC · On-site

$14.25 - $15.50/hr

Provides customer service by determining appropriate shipping methods, informing customers of ... Member Handbook ESSENTIAL FUNCTIONS : * Ability to stand during entire shift, excluding meal and ...

Topgolf

Golf Services Associate

Durham, NC · On-site

What You'll Need to Succeed as a Golf Service Associate * A Positive Attitude - Because being a ... View team member benefits here. ADA The above statements cover what are generally believed to be ...

Michael's Inc

Seasonal Service Team Member

Morrisville, NC · On-site

$14 - $16.25/hr

Store Associate Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete ...

Prime Therapeutics

Customer Care Associate I

Raleigh, NC · On-site

$17.85 - $25.48/hr

Job Posting Title Customer Care Associate I The Customer Care Specialist is responsible for ... service to both internal and external stakeholders. The goal is to resolve member and provider ...

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All JobsMember Service Associate JobsMember Service Associate Jobs in Durham, NC

Member Service Associate information

See Durham, NC salary details

$9

$18

$30

How much do member service associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for member service associate in Durham, NC is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.52 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is responsible for assisting members with account inquiries, providing information about products or services, and resolving issues. The role often requires strong communication skills, customer service experience, and familiarity with relevant software or systems. It is typically performed in a retail or financial environment and may involve working flexible hours.

What cities near Durham, NC are hiring for Member Service Associate jobs?

Cities near Durham, NC with the most Member Service Associate job openings:

Member Service Associate jobs near you
Infographic showing various Member Service Associate job openings in Durham, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $38,217 per year, or $18.4 per hour.

Hospitality Support Associate

North Ridge Country Club Inc

Raleigh, NC • On-site

Full-time

Posted 23 days ago

Job description

Hospitality Support Associate
Department: Food & Beverage
Reports To: Food & Beverage Manager / Manager on Duty
Job Summary
The Hospitality Support Associate is a cross-trained member of the Food & Beverage team who supports the club's dining, beverage, banquet, and member event operations. This position may assist as a host, server assistant, busser, food runner, barista, banquet attendant, or in other food and beverage support functions based on the needs of the operation.
The ideal candidate is dependable, service-minded, team-oriented, and willing to step in wherever needed to provide an exceptional experience for our members and guests.
Essential Duties & Responsibilities
  • Greet and assist members and guests in a friendly, professional manner.
  • Assist with seating, table service, clearing, resetting, and maintaining dining areas.
  • Deliver food and beverages accurately and efficiently to members and guests.
  • Prepare coffee, tea, and other non-alcoholic beverages as assigned.
  • Set up, maintain, and break down dining rooms, service stations, banquet rooms, and event spaces.
  • Stock service areas with necessary supplies, glassware, china, silverware, linens, and other items.
  • Maintain cleanliness and organization of dining, service, beverage, and public areas.
  • Assist servers, bartenders, culinary staff, and other team members during service.
  • Assist with banquet and special event setup, service, and breakdown.
  • Respond to member and guest requests and communicate concerns to the appropriate manager.
  • Follow all club standards for food safety, sanitation, alcohol service, safety, and member service.
  • Attend pre-shift meetings and participate in ongoing training and cross-training.
  • Perform other duties as assigned in support of the club's Food & Beverage operations.

Team Expectations
Our Food & Beverage team operates as one team. Employees are expected to support one another, remain flexible, and assist with responsibilities outside their primary assignment when operational needs require it. Cross-training and a willingness to learn different areas of the operation are essential to success in this position.
Requirements
Qualifications
Previous hospitality, restaurant, club, or customer service experience preferred but not required.
Strong communication and interpersonal skills.
Dependable, professional, and team-oriented.
Ability to learn and perform multiple food and beverage support functions.
Ability to work evenings, weekends, holidays, and special events.
Physical Requirements
Ability to stand and walk for extended periods.
Ability to bend, stoop, kneel, reach, and perform repetitive movements.
Ability to lift, carry, push, and pull up to 50 pounds.
Ability to work in a fast-paced environment and varying indoor and outdoor conditions.
This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties and responsibilities. Management reserves the right to assign additional responsibilities as reasonably necessary to support the operation of the club.

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