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Member Service Associate Jobs in Detroit, MI (NOW HIRING)

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

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Showing results 1-20

All JobsMember Service Associate JobsMember Service Associate Jobs in Detroit, MI

Member Service Associate information

See Detroit, MI salary details

$9

$18

$31

How much do member service associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for member service associate in Detroit, MI is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.00 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is a customer service professional who assists members or clients with account inquiries, membership benefits, and service issues. They typically work in environments like credit unions, banks, or healthcare organizations, using communication skills and sometimes customer management software to support members effectively.

What cities near Detroit, MI are hiring for Member Service Associate jobs?

Cities near Detroit, MI with the most Member Service Associate job openings:

Member Service Associate jobs near you
Infographic showing various Member Service Associate job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,152 per year, or $18.8 per hour.

Member Service Representative

Alliance Catholic Credit Union

West Bloomfield, MI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Alliance Catholic Credit Union is seeking an exceptional and experienced Member Service Representative (MSR) who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will report directly to the Branch Manager.
The ideal candidate:
  • Able to assist our members achieve their financial goals by identifying the best product and service solutions to meet their needs.
  • Able to consult members about: opening new accounts, IRAs, loan application processing, setting up automated services; and other member service requests.
  • Ability to work in a team environment
  • Ability to exceed a strong customer services experience
  • Strong member service experience
  • Ability to promote and identify referral opportunities to enhance member relationship.
  • Must be a motivated individual who is friendly and enthusiastic, with strong verbal and written communication skills, and proficiency in Windows, Word and Excel.
  • Proficient in written/oral communication.
  • Dependable, adaptable/flexible, detail oriented
A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results--accurately and efficiently. We seek candidates with a high school diploma, associate degree or higher and/or 3-5 years of credit union teller/customer service or similar or related experience. Alliance Catholic Credit Union offers an outstanding benefit package, which includes health, dental, vison, 401k, life, AD amp;D, short and long-term disability, FSA, tuition reimbursement, paid time off, paid holidays.

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