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Member Service Associate Jobs in Cincinnati, OH (NOW HIRING)

C&S Wholesale Grocers Inc

Service Associate

Florence, KY · On-site

$15.75 - $20.75/hr

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions ... This role is responsible to provide highly satisfactory service and assistance to guests; bag ...

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All JobsMember Service Associate JobsMember Service Associate Jobs in Cincinnati, OH

Member Service Associate information

See Cincinnati, OH salary details

$8

$18

$30

How much do member service associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for member service associate in Cincinnati, OH is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.38 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is responsible for assisting members with account inquiries, providing information about products or services, and resolving issues. The role often requires strong communication skills, customer service experience, and familiarity with relevant software or systems. It is typically performed in a retail or financial environment and may involve working flexible hours.

What cities near Cincinnati, OH are hiring for Member Service Associate jobs?

Cities near Cincinnati, OH with the most Member Service Associate job openings:

Member Service Associate jobs near you
Infographic showing various Member Service Associate job openings in Cincinnati, OH as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,946 per year, or $18.2 per hour.

Customer Service Associate

UNBOUND VENTURES CO

Cincinnati, OH • On-site

$700 - $900/wk

Other

Re-posted 16 days ago

Job description

Benefits:

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Customer Service Associate

Cincinnati, OH | Full-Time | Immediate Start

Are you passionate about helping people and delivering outstanding customer service?

Our client is growing their customer-facing team in Cincinnati and is looking for enthusiastic, motivated individuals to join them as Customer Service Associates. This is a full-time, entry-level opportunity offering full training, ongoing support, and excellent opportunities for career growth.

If you enjoy working with people, communicating confidently, and being part of a supportive, fast-paced team, we'd love to hear from you.

About the Role

As a Customer Service Associate, you'll be the face of the brands our client represents, providing exceptional service to customers during live retail campaigns and promotional events. You'll welcome customers, answer questions, introduce products and services, and help create a positive, memorable experience from start to finish.

This role is ideal for individuals who enjoy building relationships, solving problems, and working in a team-focused environment where every day is different.

Key Responsibilities

Welcome and engage with customers in a friendly, professional manner.

Provide accurate information about products, services, and current promotions.

Listen to customer needs and recommend suitable solutions.

Deliver an outstanding customer experience throughout every interaction.

Support customers through the purchasing process when required.

Build strong relationships that encourage customer satisfaction.

Work closely with colleagues to achieve individual and team goals.

Help maintain a clean, organized, and inviting promotional space.

What We're Looking For

We're looking for positive individuals who enjoy working with people and are eager to learn.

Successful applicants will have:

Excellent communication and interpersonal skills.

A friendly, approachable, and professional attitude.

A strong customer-first mindset.

A willingness to learn and develop new skills.

The ability to work well both independently and as part of a team.

A proactive attitude and strong work ethic.

Previous experience in customer service, retail, hospitality, restaurants, call centers, events, sales, or other customer-facing roles is helpful but not essential. Full training is provided, making this an excellent opportunity for career starters or those looking for a fresh challenge.

What You'll Receive

$700 - $900 per week OTE up to $1400+

Comprehensive training and ongoing coaching.

A supportive, collaborative team environment.

Opportunities for professional development and career progression.

Hands-on experience in customer service, communication, and brand representation.

Recognition and rewards for strong performance.

Why Join Our Client?

Our client believes that great customer experiences begin with great people. They invest in developing their team, celebrate success, and provide clear opportunities for ambitious individuals to progress into leadership and management roles.

Apply Today

If you're ready to build your customer service career in a role where you'll meet new people, learn valuable skills, and have genuine opportunities to grow, we'd love to hear from you.

Submit your application today, and a member of the recruitment team will be in touch to discuss the next steps.

Apply