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Member Service Associate Jobs in Akron, OH (NOW HIRING)

Raising Cane's

Customer Service Associate

Streetsboro, OH · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Cuyahoga Falls, OH · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Strongsville, OH · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Cleveland, OH · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Alliance, OH · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Pepper Pike, OH · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Strongsville, OH

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Strongsville, OH · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Strongsville, OH · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Alliance, OH · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Mayfield Heights, OH · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Streetsboro, OH · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Strongsville, OH · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Cuyahoga Falls, OH · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Middleburg Heights, OH · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Middleburg Heights, OH · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

Raising Cane's

Customer Service Associate

Mayfield Heights, OH · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or ...

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Showing results 1-20

All JobsMember Service Associate JobsMember Service Associate Jobs in Akron, OH

Member Service Associate information

See Akron, OH salary details

$8

$18

$30

How much do member service associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for member service associate in Akron, OH is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.33 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is a customer service professional who assists members or clients with account inquiries, membership benefits, and service issues. They typically work in environments like credit unions, banks, or healthcare organizations, using communication skills and sometimes customer management software to support members effectively.

What are the most commonly searched types of Member Service jobs in Akron, OH?

The most popular types of Member Service jobs in Akron, OH are:

What cities near Akron, OH are hiring for Member Service Associate jobs?

Cities near Akron, OH with the most Member Service Associate job openings:

Member Service Associate jobs near you
Infographic showing various Member Service Associate job openings in Akron, OH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,836 per year, or $18.2 per hour.

H&W Member Services Associate

Wooster Community Hospital

Wooster, OH • On-site

Other

Re-posted 26 days ago

Wooster Community Hospital rating

6.9

Company rating: 6.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

553rd of 1,059 rated hospitals

Job description

WOOSTER COMMUNITY HOSPITAL JOB DESCRIPTION
Health and Wellness Member Services Associate - 1822
MAIN FUNCTION:
The Member Services Associate is responsible for executing the daily operations of the Reception Desk and achieving excellence in customer service to HealthPoint members, clients, and facility guests. Being able to demonstrate a full understanding of how the department functions in order to facilitate assistance to the members is paramount. Member Services Associate complete multiple computer related tasks throughout a shift as well as answering all incoming Health and Wellness Department phone calls. In addition, Member Services Associate will perform routine maintenance and cleaning of exercise equipment and in the facility. In certain situations, with appropriate certification, the Member Services Associate may also be asked to provide instruction for appropriate Group Exercise Classes and provide general fitness guidance to members.
RESPONSIBLE TO: Supervisor, Health and Wellness
MUST HAVE REQUIREMENTS:
Must be 18 years of age with a High School Diploma OR be at least 16 years of age actively working towards a High School Diploma or equivalent
Current BLS/AED Certification through the AHA
Able to lift and carry at least 50 pounds
No written disciplinary action within the last 12 months
PREFERRED ATTRIBUTES:
  • Previous fitness class instruction experience
  • Fitness Professional certified by ACSM or comparable organization
Position Expectations:
  • Responsible for the reception, registration and payment processing for Health and Wellness members, clients, and guests.
  • Demonstrate the ability to form relationships and communicate with members in a way that shows compassion and the willingness to assist the members.
  • Required to be well informed with all department matters. Must be knowledgeable enough to intelligently answer questions regarding the department or appropriately transition the member to another staff member that can provide answers.
  • Demonstrate excellent telephone etiquette when answering or completing calls by being helpful to the caller, regardless of the nature of the call.
  • Competent with duties related to computer tasks, specifically the daily operation of member tracking software, general knowledge of Microsoft Outlook, Publisher, Word & Excel. May also complete various reporting, data entry or marketing/promotional assignments.
  • Knowledgeable with general operations of an iPad or smart phone to assist clients with the department app, services, and website.
  • Able to demonstrate excellent communication skills with the entire staff regarding member services and facility operations.
  • Provides general supervision for clients participating in the facility and is committed to customer service excellence.
  • Responds to emergency situations, medical, weather or facility related. Provides appropriate care or transfer of care and reporting incidents in the facility according to the Emergency Action Plan.
  • Assists with maintenance/cleaning of the facility, fitness equipment, group exercise studio, small group studio, and aquatic area.
  • Assists in maintaining/testing pool chemical levels, conducting pool maintenance procedures, communicating any pool related issues to the Certified Pool Operator and tracking supply usage.
  • If certified by a credentialing group exercise organization - is able to provide effective general and class specific instruction and direction for all participants, regardless of ability level.
  • Committed to service excellence by maintaining current certifications, attending
continuing education seminars and reviewing industry literature.
  • Enforces all facility rules/regulations in a courteous manner.
  • Follows established WCH and Health and Wellness policies and procedures.
  • Accepts constructive criticism/direction and effectively changes own performance.
  • Able to lead by example in living a healthy lifestyle.
  • Demonstrates a team approach by displaying the willingness to embrace a "facility first" attitude and exceeding expectations in any way possible.
  • Promote a professional work environment as staff led. Modeling values of professionalism, hard work, responsibility, superior customer services, respect, and honesty.
  • Other day-to-day operational duties, as necessary, to ensure the continued operation of the Health and Wellness Department.

Revised Dates: 05/18, 5/19, 10/23, 4/25
Approved by Human Resources: TMMYERS

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