Member Service Assistant Jobs in Washington (NOW HIRING)

Description

Reports To: Managing Director of Member Services

Department: Member Services 

Work Location: Hybrid (WFH & DC Headquarters)

Job Type: Full-Time, Salary Non-Exempt 

Supervisory Responsibilities: No

The Democratic Congressional Campaign Committee (DCCC) is the official national Democratic campaign committee charged with electing Democrats to the U. S. House of Representatives. The DCCC recruits Democratic candidates and supports Democratic campaigns - both challengers and Democratic incumbent Members - with a variety of services including field operations, fundraising support, communications assistance, digital strategy, research support and management consulting. The DCCC is supported by the contributions of individuals and organizations, along with Democratic Members, from throughout the country. We look for talented and hard-working professionals who are committed to electing Democrats and winning the House majority.

Due to the cyclic nature of our organization, all positions are subject to separation at the end of the election cycle.

Position Summary: The Member Services Assistant provides key administrative support to ensure that member services operations are executed in an efficient and effective manner. This role will directly assist the Managing Director of Member Services by completing key administrative duties for the department. The Member Services Assistant will additionally help with communications to Members of Congress and provide updated departmental materials for relevant events. 

This position is part of a collective bargaining unit.

Responsibilities:

• Administration:
  • Assists in daily operations of the Member call areas
  • Serves as a liaison to Members of Congress and the Committee on behalf of Member Services
  • Assists in updating numerous databases, including regular data entry
  • Assists in updating department resource manuals, materials, supplies, and digital tools
  • Organizes campaign fundraising mail and email communications on behalf of the Member Services Department
  • Maintains log of services provided daily
  • Records Member of Congress attendance during each engagement event as needed
  • Assists in setting up in-person and virtual outreach meetings, including legal compliance briefings and trainings, cybersecurity briefings, and others as determined by the Senior Leadership Team
  • Assists with mailings and phone banks for campaign events including election campaigns
  • Potential for working with other teams at headquarters or in the congressional districts during the election season
• Member Outreach:
  • Publishes and distributes Member of Congress event fundraising information and weekly events directory
  • Drafts correspondence to Members of Congress regarding the DCCC's campaign contributions, as necessary
  • Assists Managing Director of Member Services with managing and scheduling Member of Congress events
  • Provides individualized trainings and orientations on products, services, and resources
• Other duties as assigned

Requirements

•  Previous administrative experience preferred but not required
• Previous political experience preferred but not required
• Previous experience managing and scheduling meetings and events
• Strong proficiency with the Microsoft Office Suite and Google Suite products
• Ability to work well as an individual contributor as well as a teammate 
• Ability to prioritize multiple tasks, communicate effectively with principles and their agents, work with a sense of urgency and meet tight deadlines in a fast-paced, dynamic environment that requires flexibility and teamwork
• Excellent verbal and written communication abilities across all levels of an organization
• High-level of attention to detail, especially when multi-tasking
• Ability to monitor the details and quality of one's work and others' work on the team
• Sets up procedures to ensure high quality of work
• Ability to demonstrate multicultural competence - the awareness, knowledge and skills needed to work with others who are culturally different from self in meaningful, relevant and productive ways
• Personal and professional commitment to promoting and investing in cross-cultural skills and awareness related to individuals from broad backgrounds, races, ethnicities, religions, gender, sexual orientation, gender identity and disability
• Proven interpersonal, communication, and collaboration skills with the ability to build relationships with staff at all levels

Why You Should Work Here:

• We recognize and reward hard work
• Learn, develop, and hone professional skills related to running and operating multi-dimensional political campaigns and the operating systems that support the campaigns 
• Experience working with the largest Democratic battlefield, containing numerous highly competitive campaigns in diverse districts across the nation
• Opportunities to expand your network and engage with policy makers, political candidates, Democratic Party leaders and a diverse team of professionals and colleagues 
• Gain experience in cross-team interaction and exposure to other functions and departments within the DCCC 
• Equity and inclusion are core values actively integrated into decisions made at Senior Team and Department levels

Benefits: 

• Medical, dental, and vision plans with premiums fully paid for by DCCC
• Accidental Death and Dismemberment (AD&D) and Life Insurance fully paid for by DCCC
• More than 25 days of paid time off (which includes federal holidays, time off around the holidays, vacation, and sick days) 
• Paid parental leave 
• Fertility and growing family support with $10,000 subsidiary paid by DCCC
• Pet Insurance Discount
• Up to 6% retirement employer match contribution
• Long-term Disability fully paid for by DCCC 
• Monthly mobile phone stipend 
• Monthly metro benefits (for employees located in the DC metro area only)
• Gym Access (for employees located in the DC metro area only)
• Capital Bikeshare Discount (for employees located in the DC metro area only)
• Employee Assistance Program 
• Employee Resource Groups 

Diversity Mission Statement:

The diversity mission of DCCC is for DCCC to reflect the diversity of the country, which strengthens the core mission of electing House Democrats. To that end, DCCC strives to create an inclusive environment that cultivates and supports equal employment opportunities at every organizational level, including its staff, candidates, vendors, and contractors.

Equal Opportunity/Diversity Policy: 

DCCC prohibits discrimination of employment, promotion, compensation, terms, conditions, or privileges of employment on the basis of race, color, ancestry, national origin, gender, sexual orientation, sex (including marital and parental status), religion, age, disability,  actual or perceived gender identity or expression, weight, personal appearance, family responsibilities, genetic information, economic status,  genetic information, veteran's status, or any other basis prohibited by applicable law. DCCC is an equal opportunity employer and will comply with all applicable laws prohibiting discrimination in employment.