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Member Service Assistant Jobs in Ohio (NOW HIRING)

Planet Fitness

Member Service Representative

Milford, OH · On-site

$10.50/hr

Member Services Representative Member Services Representative will be responsible for creating a ... Answer phones in a friendly manner and assist callers with a variety of questions. * Check members ...

Cooper's Hawk

Service Assistant

Dayton, OH · On-site

$14.50 - $19.50/hr

Cooper's Hawk As a member of the Cooper's Hawk team, the Service Assistant plays an integral role in executing a positive experience for each Guest. They are the point person for all the work ...

Cooper's Hawk

Service Assistant

Toledo, OH · On-site

$13.75 - $18.25/hr

Service Assistant Location: 4705 Talmadge Road, Toledo, OH Brand: Cooper's Hawk A t Cooper's Hawk ... Team Member Rewards Milestone Recognition and Referral Bonuses How You Will Succeed Show Up Ready:

Cooper's Hawk

Service Assistant

Cincinnati, OH · On-site

$14.50 - $19.25/hr

As a member of the Cooper's Hawk team, the Service Assistant plays an integral role in executing a positive experience for each Guest. They are the point person for all the work involved in staging ...

Cooper's Hawk

Service Assistant

Centerville, OH · On-site

$14.50 - $19.50/hr

As a member of the Cooper ' s Hawk team, the Service Assistant plays an integral role in executing a positive experience for each Guest. They are the point person for all the work involved in staging ...

Acloché LLC

Member Service Representative

Heath, OH · On-site

$15/hr

Primary duties of the Member Service Representative include: • Assist customers with routine account-related requests such as funds transfers, automatic payments, stop payments, and bank deposits ...

Cooper's Hawk

Service Assistant

Cincinnati, OH · On-site

$14.50 - $19.25/hr

As a member of the Cooper ' s Hawk team, the Service Assistant plays an integral role in executing a positive experience for each Guest. They are the point person for all the work involved in staging ...

Cooper's Hawk

Service Assistant

Beachwood, OH · On-site

$14.50 - $19.25/hr

At Cooper's Hawk, our Service Assistants are the behind-the-scenes champions who keep the dining ... Team Member Rewards Milestone Recognition and Referral Bonuses How You Will Succeed Show Up Ready:

Cooper's Hawk

Service Assistant

Solon, OH · On-site

$14 - $18.50/hr

At Cooper's Hawk, our Service Assistants are the behind-the-scenes champions who keep the dining ... Team Member Rewards Milestone Recognition and Referral Bonuses How You Will Succeed Show Up Ready:

Cooper's Hawk

Service Assistant

Toledo, OH · On-site

$13.50 - $17.75/hr

A t Cooper's Hawk, our Service Assistants are the behind-the-scenes champions who keep the dining ... Team Member Rewards Milestone Recognition and Referral Bonuses How You Will Succeed Show Up Ready:

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All JobsMember Service JobsMember Service Assistant JobsMember Service Assistant Jobs in Ohio

Member Service Assistant information

See Ohio salary details

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$16

$23

How much do member service assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for member service assistant in Ohio is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.27 per hour, depending on experience, location, and employer.

What does a member service assistant do?

A member service assistant provides support to members by answering questions, assisting with account management, and resolving issues. They often work in customer service environments, using communication skills and sometimes computer systems to ensure member satisfaction.

What are the most commonly searched types of Member Service jobs in Ohio?

The most popular types of Member Service jobs in Ohio are:

What cities in Ohio are hiring for Member Service Assistant jobs?

Cities in Ohio with the most Member Service Assistant job openings:

Member Service Assistant jobs near you
Infographic showing various Member Service Assistant job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,488 per year, or $16.1 per hour.

Member Service Representative

Planet Fitness

Milford, OH • On-site

$10.50/hr

Other

Re-posted 11 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 601 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Member Services Representative

Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Compensation: $10.50 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

What Planet Fitness employees say

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Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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