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Member Representative Jobs in Calgary, AB (NOW HIRING)

Crunch Fitness Canada

Member Services Rep

Calgary, AB · On-site

CA$15/hr

Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If you're ...

Crunch Fitness Canada

Member Services Rep

Calgary, AB · On-site

CA$15/hr

Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If you're ...

EnergyLink Corp

Ap Specialist

Calgary, AB · On-site

Although the skills are different, there are five important characteristics (the five I's) that each team member represents and is what continues to differentiate us as a company. Inclusive First and ...

EnergyLink Corp

PROJECT COORDINATOR

Calgary, AB · On-site

Although the skills are different, there are five important characteristics (the five I's) that each team member represents and is what continues to differentiate us as a company. Inclusive First and ...

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All JobsMember Representative JobsMember Representative Jobs in Calgary, AB

Member Representative information

What is the difference between Member Representative vs Customer Service Representative?

AspectMember RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require industry-specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or client-facing environments within insurance, healthcare, or financial sectorsCall centers, retail, or office settings across various industries
Employer & Industry UsagePrimarily in insurance, healthcare, and membership organizationsAcross retail, telecom, banking, and service industries
Search & Comparison IntentPeople comparing roles within membership or insurance sectorsIndividuals seeking general customer support roles

Member Representatives focus on assisting members of specific organizations, often requiring industry-specific knowledge. Customer Service Representatives handle general inquiries across various industries. While both roles involve communication and problem-solving, Member Representatives typically work within membership-based organizations, whereas Customer Service Representatives serve a broader range of customers.

What cities near Calgary, AB are hiring for Member Representative jobs?

Cities near Calgary, AB with the most Member Representative job openings:

Member Representative jobs near you
Infographic showing various Member Representative job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.

Member Services Rep

Calgary, AB • On-site

Crunch Fitness Canada
Fitness and Sports Centers • 1 - 5K employees
Learn more about Crunch Fitness Canadaexternal

CA$15/hr

Part-time

Re-posted 15 days ago

Key responsibilities

  • Proactively attract new members through referrals, outreach, and follow-up on sales leads.

  • Provide excellent customer service by managing member accounts, booking events, and addressing member requests.

  • Communicate club services, programs, and schedules to members and guests.

Crunch Fitness rating

5.7

Company rating: 5.7 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
  • Company parties
  • Employee discounts

HERE WE GROW AGAIN!
Come join us and become part of the greatest growth story to ever be told in the fitness industry.  
Crunch is a gym that believes in making serious fitness fun by fusing fitness and entertainment while pioneering a philosophy of No Limits. Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job. It’s an opportunity to inspire others to reach their fitness goals. Our No Limit philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. 

Position Overview: 
Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If you're passionate about fitness, excited about delivering exceptional customer service, and driven by a shared purpose, we want you on board.
Responsibilities:
  • Proactively attract new business through member referrals, corporate lead generation, territory outreach, and telephone inquiries, ensuring consistent follow-up on sales leads.
  • Exceed personal sales goals by leveraging effective sales techniques and strategies.
  • Demonstrate unwavering integrity and adherence to company core values in all interactions.
  • Provide excellent customer service while managing members' accounts and booking Crunch One Kick Offs.
  • Foster a welcoming environment for co-workers, members, and guests at all times.
  • Demonstrate enthusiasm, passion, friendliness, and ambition in all interactions.
  • Handle phone calls with courtesy and professionalism, making outbound calls for trial passes and other leads.
  • Maintain a clean facility and promptly address member requests and issues.
  • Greets all members and guests with a smile and enthusiasm, ensuring consistent member engagement.
  • Effectively communicate special events, club services, programs, and schedules to members and guests.
  • Serve as an expert on all aspects of club facilities, services, and operational hours.
Required Skills & Experience:
  • Minimum of 1 year of experience in a service-oriented position, preferably in a similar industry.
  • Effective communication skills, both written and verbal.
  • Strong customer service orientation with a commitment to exceeding expectations.
  • CPR/AED certification required (can be obtained within 30 days of hire).
  • A basic criminal background check will be required as part of the hiring process. This is to ensure a safe and secure environment for all employees and members.
Physical Requirements:
  • Ability to lift or move up to 50 lbs.
  • Prolonged standing and walking required for daily duties.
Our Core Values
  • Communication is Key - Clarity and transparency with our processes and expectations
  • Leaders Grow Leaders - We empower, develop, and support each other through shared commitment 
  • All In, All The Time - We give 100% without hesitation
  • Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow
  • Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community 
Are you ready to be a part of a team that values excellence and supports personal and professional growth? Apply now to embark on a rewarding career journey with us!
Vacancy Status: This posting is for an existing vacancy.
AI Use in Recruitment: As part of our recruitment process, we may use artificial intelligence (AI) supported tools to assist with tasks such as resume screening, application organization, and candidate communications. These tools are used to support efficiency and consistency in the hiring process. All hiring decisions are reviewed and made by human decision-makers at Crunch. AI tools do not independently determine candidate selection or employment outcomes. We are committed to fair, transparent, and non-discriminatory hiring practices and regularly review our processes to ensure they align with legal and ethical standards.

What Crunch Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Crunch Fitness logo

About Crunch Fitness

Sourced by ZipRecruiter

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers and amusement, gambling, and recreation

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

View All Crunch Fitness Jobs