Member Service Representative - Neenah Join us at Prospera Credit Union and become part of a team that is passionately committed to providing personal, tailored financial guidance to each of our ...
Member Service Representative - Neenah Join us at Prospera Credit Union and become part of a team that is passionately committed to providing personal, tailored financial guidance to each of our ...
Benefits: Employee discounts 401(k) Company parties Free uniforms Training & development Member Services Representative Position Title: Front Desk Reports To: Front Desk Manager Classification ...
Benefits: Employee discounts 401(k) Company parties Free uniforms Training & development Member Services Representative Position Title: Front Desk Reports To: Front Desk Manager Classification ...
Member Services Representative Closing Shift
Appleton, WI · On-site
$14 - $16/hr
Training & development Member Services Representative Position Title: Front Desk Reports To: Front Desk Manager Classification: Part-Time, Non-Exempt, Age: 18 Job Summary: The Front Desk will help ...
Quick apply
Member Services Representative Closing Shift
Appleton, WI · On-site
$14 - $16/hr
Training & development Member Services Representative Position Title: Front Desk Reports To: Front Desk Manager Classification: Part-Time, Non-Exempt, Age: 18 Job Summary: The Front Desk will help ...
30 hours/week Member Service Representative - Neenah
Neenah, WI · On-site
$18.50/hr
The Member Service Representative (MSR) is one of our most critical member experience touchpoints; they are the face of the organization and first contact for members. MSRs provide superior service ...
Quick apply
30 hours/week Member Service Representative - Neenah
Neenah, WI · On-site
$18.50/hr
The Member Service Representative (MSR) is one of our most critical member experience touchpoints; they are the face of the organization and first contact for members. MSRs provide superior service ...
30 hours/week Member Service Representative - Neenah
Neenah, WI · On-site
$18.50/hr
The Member Service Representative (MSR) is one of our most critical member experience touchpoints; they are the face of the organization and first contact for members. MSRs provide superior service ...
30 hours/week Member Service Representative - Neenah
Neenah, WI · On-site
$18.50/hr
The Member Service Representative (MSR) is one of our most critical member experience touchpoints; they are the face of the organization and first contact for members. MSRs provide superior service ...
30 hours/week Member Service Representative - Neenah
Neenah, WI · On-site
$18.50/hr
The Member Service Representative (MSR) is one of our most critical member experience touchpoints; they are the face of the organization and first contact for members. MSRs provide superior service ...
30 hours/week Member Service Representative - Neenah
Neenah, WI · On-site
$18.50/hr
The Member Service Representative (MSR) is one of our most critical member experience touchpoints; they are the face of the organization and first contact for members. MSRs provide superior service ...
Member Experience Representative I, TPA
Menasha, WI · On-site +1
Our Member Experience Representative team embodies our commitment to Service Excellence and is dedicated to delivering exceptional customer service both verbally and in writing. This role is ...
Member Experience Representative I, TPA
Menasha, WI · On-site +1
Our Member Experience Representative team embodies our commitment to Service Excellence and is dedicated to delivering exceptional customer service both verbally and in writing. This role is ...
Member Experience Representative I, TPA
Menasha, WI · On-site +1
Our Member Experience Representative team embodies our commitment to Service Excellence and is dedicated to delivering exceptional customer service both verbally and in writing. This role is ...
Member Experience Representative I, TPA
Menasha, WI · On-site +1
Our Member Experience Representative team embodies our commitment to Service Excellence and is dedicated to delivering exceptional customer service both verbally and in writing. This role is ...
Member Services Representative Position Title: Front Desk Reports To: Front Desk Manager Classification: Part-Time, Non-Exempt, Age: 18 Job Summary: The Front Desk will help ensure the smooth and ...
Member Services Representative Position Title: Front Desk Reports To: Front Desk Manager Classification: Part-Time, Non-Exempt, Age: 18 Job Summary: The Front Desk will help ensure the smooth and ...
Member Services Representative Closing Shift
Appleton, WI · On-site
$14 - $16/hr
Training & development Member Services Representative Position Title: Front Desk Reports To: Front Desk Manager Classification: Part-Time, Non-Exempt, Age: 18 Job Summary: The Front Desk will help ...
Member Services Representative Closing Shift
Appleton, WI · On-site
$14 - $16/hr
Training & development Member Services Representative Position Title: Front Desk Reports To: Front Desk Manager Classification: Part-Time, Non-Exempt, Age: 18 Job Summary: The Front Desk will help ...
Member Experience Representative I, TPA
Menasha, WI · On-site +1
Our Member Experience Representative team embodies our commitment to Service Excellence and is dedicated to delivering exceptional customer service both verbally and in writing. This role is ...
Member Experience Representative I, TPA
Menasha, WI · On-site +1
Our Member Experience Representative team embodies our commitment to Service Excellence and is dedicated to delivering exceptional customer service both verbally and in writing. This role is ...
Member Experience Representative I, TPA
Menasha, WI · On-site +1
Our Member Experience Representative team embodies our commitment to Service Excellence and is dedicated to delivering exceptional customer service both verbally and in writing. This role is ...
Member Experience Representative I, TPA
Menasha, WI · On-site +1
Our Member Experience Representative team embodies our commitment to Service Excellence and is dedicated to delivering exceptional customer service both verbally and in writing. This role is ...
Our Member Experience Representative team embodies our commitment to Service Excellence and is dedicated to delivering exceptional customer service both verbally and in writing. This role is ...
Our Member Experience Representative team embodies our commitment to Service Excellence and is dedicated to delivering exceptional customer service both verbally and in writing. This role is ...
Leadership Board Member
De Pere, WI · On-site
Representation from at least three different churches * Representation of the entire Christian community: various ages, professions, genders, races, etc. * One member responsible for each of the 5 ...
Leadership Board Member
De Pere, WI · On-site
Representation from at least three different churches * Representation of the entire Christian community: various ages, professions, genders, races, etc. * One member responsible for each of the 5 ...
Leadership Board Member
De Pere, WI · On-site
Representation from at least three different churches * Representation of the entire Christian community: various ages, professions, genders, races, etc. * One member responsible for each of the 5 ...
Leadership Board Member
De Pere, WI · On-site
Representation from at least three different churches * Representation of the entire Christian community: various ages, professions, genders, races, etc. * One member responsible for each of the 5 ...
The Member Service Representative (MSR) is one of our most critical member experience touchpoints; they are the face of the organization and first contact for members. MSRs provide superior service ...
The Member Service Representative (MSR) is one of our most critical member experience touchpoints; they are the face of the organization and first contact for members. MSRs provide superior service ...
Bilingual (English/Spanish) Member Service Representative Full Time
Appleton, WI · On-site
$18.50/hr
The Member Service Representative (MSR) is one of our most critical member experience touchpoints; they are the face of the organization and first contact for members. MSRs provide superior service ...
Quick apply
Bilingual (English/Spanish) Member Service Representative Full Time
Appleton, WI · On-site
$18.50/hr
The Member Service Representative (MSR) is one of our most critical member experience touchpoints; they are the face of the organization and first contact for members. MSRs provide superior service ...
The Member Service Representative (MSR) is one of our most critical member experience touchpoints; they are the face of the organization and first contact for members. MSRs provide superior service ...
The Member Service Representative (MSR) is one of our most critical member experience touchpoints; they are the face of the organization and first contact for members. MSRs provide superior service ...
Bilingual (English/Spanish) Member Service Representative Full Time
Appleton, WI · On-site
$15 - $19/hr
The Member Service Representative (MSR) is one of our most critical member experience touchpoints; they are the face of the organization and first contact for members. MSRs provide superior service ...
Bilingual (English/Spanish) Member Service Representative Full Time
Appleton, WI · On-site
$15 - $19/hr
The Member Service Representative (MSR) is one of our most critical member experience touchpoints; they are the face of the organization and first contact for members. MSRs provide superior service ...
Bilingual (English/Spanish) Member Service Representative Full Time
Appleton, WI · On-site
$15 - $19/hr
The Member Service Representative (MSR) is one of our most critical member experience touchpoints; they are the face of the organization and first contact for members. MSRs provide superior service ...
Bilingual (English/Spanish) Member Service Representative Full Time
Appleton, WI · On-site
$15 - $19/hr
The Member Service Representative (MSR) is one of our most critical member experience touchpoints; they are the face of the organization and first contact for members. MSRs provide superior service ...
Member Representative information
See Appleton, WI salary details
$8.44 - $9.81
5% of jobs
$9.81 - $11.17
16% of jobs
$11.60 is the 25th percentile. Wages below this are outliers.
$11.17 - $12.54
13% of jobs
$12.54 - $13.90
12% of jobs
The median wage is $14.41 / hr.
$13.90 - $15.27
13% of jobs
$15.27 - $16.63
11% of jobs
$17.70 is the 75th percentile. Wages above this are outliers.
$16.63 - $18
8% of jobs
$18 - $19.36
8% of jobs
$19.36 - $20.73
5% of jobs
$20.73 - $22.09
5% of jobs
$22.09 - $23.45
4% of jobs
$8
$15
$23
How much do member representative jobs pay per hour?
What job makes $10,000 a month without a degree?
What is the difference between Member Representative vs Customer Service Representative?
| Aspect | Member Representative | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require industry-specific certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Office settings, call centers, or client-facing environments within insurance, healthcare, or financial sectors | Call centers, retail, or office settings across various industries |
| Employer & Industry Usage | Primarily in insurance, healthcare, and membership organizations | Across retail, telecom, banking, and service industries |
| Search & Comparison Intent | People comparing roles within membership or insurance sectors | Individuals seeking general customer support roles |
Member Representatives focus on assisting members of specific organizations, often requiring industry-specific knowledge. Customer Service Representatives handle general inquiries across various industries. While both roles involve communication and problem-solving, Member Representatives typically work within membership-based organizations, whereas Customer Service Representatives serve a broader range of customers.
How can I make 2000 a week working from home?
Why is Gen Z struggling to get jobs?
Is CSR a good entry level position?

$18.50/hr
Other
Retirement, PTO
Posted 17 days ago
Job description
Join us at Prospera Credit Union and become part of a team that is passionately committed to providing personal, tailored financial guidance to each of our members.
At Prospera Credit Union, people aren't just numbers or transactions, and you won't be treated that way either.
What sets us apart:
- Generous PTO - Enjoy great paid time off benefits to support work-life balance!
- Affordable Healthcare - Prospera covers 91% of medical premiums, ensuring quality care at a low cost!
- High 401(k) Matching - Dollar-for-dollar matching up to 5% of contributions to build your retirement savings!
- Complete Disability Coverage - Fully paid short and long-term disability coverage for financial protection!
Purpose:
The Member Service Representative (MSR) is one of our most critical member experience touchpoints; they are the face of the organization and first contact for members. MSRs provide superior service and an awesome experience to all members, offering a full range of products and services through meaningful conversations.
We currently have an opportunity as a 30 hour/week Part-Time Member Service Rep (Teller) at our Neenah Location (934 S Green Bay Rd, Neenah, WI 54956):
- Starting Pay: Minimum of $18.50
- Additional Compensation:
- Bilingual Differential: Additional $1.50 per hour for bilingual skills
- Weekend Differential: Additional $1.00 per hour for hours worked on weekends, stackable with bilingual differential
- Quarterly Net Promoter Score Bonus : Eligible for an additional bonus.
- Hours: 30 hours per week
- Work schedule:
- Monday - Friday: Flexible between 8:15 AM - 5:15 PM
- Saturday: Once a month 8:45 AM - 12:15 PM
- Location: Neenah Branch - 934 S. Green Bay Rd, Neenah, WI 54956
As a member of our dynamic team, you will be responsible for:
- Providing professional, friendly and personalized member service during each interaction.
- Act as the face of the organization and one of the first points of contact for our members
- Accurately processing a variety of financial transactions (deposits, withdrawals, advances, loan payments, etc.).
- Creating conversations with members to help identify their needs
- Providing information and education about various products and services
- Making appropriate referrals, suggestions and referrals to other team members who specialize in different areas such as loans, investments, mortgages, etc.
What could make YOU a great candidate for this opportunity?
- High School Diploma or GED required
- A passion for helping people and being part of an awesome team
- Excellent verbal communication skills
- Strong attention to detail
- Customer Service experience
- Ability to hear, assimilate and solve problems quickly, using a member service approach
If you are looking for a great opportunity to join a growing team, let's talk!
Prospera Credit Union is a local, member-owned financial institution in the Fox Valley area. We offer competitive compensation, an excellent benefits package and the opportunity to work in a fun, friendly, team-oriented atmosphere.
Life is short. Work somewhere awesome!
Prospera Credit Union is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
About Prospera Credit Union
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
51 - 200 Employees
Headquarters location
Appleton, WI, US
Year founded
1934