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Member Manager Jobs in Colorado (NOW HIRING)

Planet Fitness - Baseline Fitness

Team Lead

Arvada, CO · On-site

$17/hr

Great/meet potential members and provide gym tour. * Assist to facilitate member service issues and questions. * Assist with team member management and provide backup support to Club Manager as ...

Planet Fitness - Baseline Fitness

Team Lead

Lakeside, CO · On-site

$17/hr

Great/meet potential members and provide gym tour. * Assist to facilitate member service issues and questions. * Assist with team member management and provide backup support to Club Manager as ...

Planet Fitness - Baseline Fitness

Team Lead

Lakewood, CO · On-site

$17/hr

Great/meet potential members and provide gym tour. * Assist to facilitate member service issues and questions. * Assist with team member management and provide backup support to Club Manager as ...

New

Planet Fitness - Baseline Fitness

Team Lead

Denver, CO · On-site

$19.80/hr

Great/meet potential members and provide gym tour. * Assist to facilitate member service issues and questions. * Assist with team member management and provide backup support to Club Manager as ...

Planet Fitness - Baseline Fitness

Team Lead

Lakeside, CO · On-site

$16.25/hr

Great/meet potential members and provide gym tour. * Assist to facilitate member service issues and questions. * Assist with team member management and provide backup support to Club Manager as ...

Whistle Express Car Wash

Team Member

Colorado Springs, CO · On-site

$12 - $15.50/hr

Manage member accounts, including cancellations, plan changes, and overall member experience (CX). * Stock and organize detail centers to maintain accessibility and inventory accuracy. * Empty trash ...

Take 5 Car Wash

Team Member

Colorado Springs, CO · On-site

$12 - $15.50/hr

Manage member accounts, including cancellations, plan changes, and overall member experience (CX). * Stock and organize detail centers to maintain accessibility and inventory accuracy. * Empty trash ...

Whistleexpresscarwash

Team Member

Colorado Springs, CO

$12 - $15.50/hr

Manage member accounts, including cancellations, plan changes, and overall member experience (CX). * Stock and organize detail centers to maintain accessibility and inventory accuracy. * Empty trash ...

Industrious

Member Experience Manager - Denver

Denver, CO · On-site

$65K - $75K/yr

Our Member Experience Managers are the go-to problem solvers, momentum drivers, and experience creators for our members. You're the connector and the person everyone knows. As the manager of your own ...

Whistle Express Car Wash

Team Member

Colorado Springs, CO · On-site

$12.70 - $22/hr

Manage member accounts, including cancellations, plan changes, and overall member experience (CX). Stock and organize detail centers to maintain accessibility and inventory accuracy. Empty trash cans ...

Whistleexpresscarwash

Team Member

Avon, CO · On-site

$13.75 - $17.75/hr

Manage member accounts, including cancellations, plan changes, and overall member experience (CX). * Stock and organize detail centers to maintain accessibility and inventory accuracy. * Empty trash ...

Take 5 Car Wash

Team Member

Avon, CO · On-site

$13.75 - $17.75/hr

Manage member accounts, including cancellations, plan changes, and overall member experience (CX). * Stock and organize detail centers to maintain accessibility and inventory accuracy. * Empty trash ...

TriSearch

Member Experience Associate

Colorado Springs, CO · On-site

$19 - $20/hr

General Manager DIRECT REPORTS: Member Experience Specialists FLSA: Hourly, Non-Exempt COMPENSATION: $19.00 per hour + commission + up to a $575 monthly bonus POSITION OVERVIEW The company is seeking ...

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Member Manager information

What is a member manager?

Member Managers are individuals who oversee and manage the membership of an organization, association, or business entity, such as a limited liability company (LLC). Their responsibilities typically include maintaining member records, facilitating communication, organizing meetings, and ensuring compliance with membership rules or regulations. In the context of an LLC, a Member Manager may also be involved in making operational decisions and representing the interests of the members. This role requires strong organizational, leadership, and communication skills.

How does a member manager typically collaborate with other departments to enhance member satisfaction?

Member Managers often work closely with teams such as customer service, marketing, and operations to ensure a seamless experience for all members. They may coordinate with marketing to develop engagement strategies, partner with operations to address service issues, and provide feedback from members to product development teams. This cross-departmental collaboration helps ensure that member needs are addressed promptly and that the organization continually improves its offerings. Effective communication and relationship-building skills are essential for success in this collaborative environment.

What are the key skills and qualifications needed to thrive as a member manager, and why are they important?

To thrive as a Member Manager, you need strong organizational skills, experience in customer service or membership management, and often a relevant bachelor's degree. Familiarity with membership management software, CRM systems, and data analysis tools is typically required. Outstanding interpersonal communication, problem-solving, and leadership abilities help build lasting relationships and resolve member concerns. These skills ensure effective member engagement, retention, and a positive organizational reputation.

What do membership managers do?

Membership managers oversee the recruitment, retention, and engagement of members within an organization or club. They handle member communications, manage membership databases, and develop strategies to increase membership and satisfaction. Strong organizational and communication skills are essential for this role.

What are the most commonly searched types of Member jobs in Colorado?

The most popular types of Member jobs in Colorado are:

What cities in Colorado are hiring for Member Manager jobs?

Cities in Colorado with the most Member Manager job openings:

Member Manager jobs near you

Team Lead

Arvada, CO • On-site

Planet Fitness - Baseline Fitness
Health and Personal Care Stores • 501 - 1,000 employees
Learn more about Planet Fitness - Baseline Fitnessexternal

$17/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 7 days ago

Planet Fitness rating

5.5

Company rating: 5.5 out of 10

Based on 608 frontline employees who took The Breakroom Quiz

Job description

Job Summary

Responsible for assisting in the oversight of gym operations to ensure positive member experience.

Essential Duties and Responsibilities

  • Assist in training and developing staff.
  • Assist in member service oversight making sure all staff provide great customer experience.
  • Very involved in front desk related tasks:
    • Answering phone calls in a polite and friendly manner to assist with questions or concerns.
    • Taking info calls.
    • Assist in member check-ins, sign-ups, cancellations, and updating member account information.
    • Great/meet potential members and provide gym tour.
    • Assist to facilitate member service issues and questions.
  • Assist with team member management and provide backup support to Club Manager as needed.
  • Ensuring adherence to all company policies and procedures.
  • Help create and maintain a positive image for the club.
  • Assist overseeing cleanliness and appearance of gym.
  • Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions.
  • Assist in ordering supplies, keeping inventory and tracking reports as needed.

Benefits

  • Dollars for Scholars Program
  • Employee Appreciation Program
  • Free Membership for self and one family member or friend
  • Team Member Support Team
  • Health, Dental and Vision Insurance
  • Critical Illness Insurance
  • Short Term Disability Insurance
  • Accident Insurance
  • Voluntary Life Insurance
  • Pet Insurance
  • HSA
  • Advancement Opportunities

Essential Behavior Requirements

  • Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
  • Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
  • Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
  • Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
  • Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising.

Minimum Qualifications

  • Honesty and good work ethic
  • Strong customer service skills
  • Strong communication, organizational and leadership skills
  • Basic computer proficiency

Physical Demands

  • Standing and walking at least 75% of the shift
  • Talking in person or on the phone at least 75% of the shift
  • Must be able to lift to 50 lbs. less than 30% of the time.

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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