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Member Engagement Manager Jobs in Spring, TX (NOW HIRING)

Wellby

Branch Manager

Pasadena, TX · On-site

... member engagement. * Perform other duties as assigned. Branch Management * Cultivate a positive ... inclusive, and high-performing branch culture where team members feel supported and motivated to ...

Crunch Fitness

Member Service Representative

Conroe, TX · On-site

$12 - $14/hr

Managing Partner / Assistant General Manager Looking for a member services representative who is ... of member engagement as part of the Crunch SLA process * Assists with membership, retail and ...

Crunch Fitness

Member Service Representative

Conroe, TX · On-site

$12 - $14/hr

Managing Partner / Assistant General Manager Looking for a member services representative who is ... of member engagement as part of the Crunch SLA process * Assists with membership, retail and ...

Living Spaces

Sleep Center Manager

Conroe, TX · On-site

$61K - $81K/yr

The manager is also tasked with maintaining exceptional guest satisfaction levels, as measured in ... Support and mentor the training and onboarding coordinator to improve team member engagement and ...

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All JobsMember Engagement JobsMember Engagement Manager JobsMember Engagement Manager Jobs in Spring, TX

Member Engagement Manager information

See Spring, TX salary details

$24K

$69.2K

$121.5K

How much do member engagement manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for member engagement manager in Spring, TX is $69,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $83,600.00 per year, depending on experience, location, and employer.

How does a member engagement manager typically collaborate with other departments to enhance member experience?

A Member Engagement Manager works closely with teams such as marketing, customer service, and product development to design and implement initiatives that improve member satisfaction and retention. Regular cross-functional meetings are common to ensure alignment on engagement strategies, gather feedback, and address member needs promptly. This collaboration enables the development of targeted campaigns, personalized communications, and responsive support, all of which contribute to an outstanding member experience.

What are the key skills and qualifications needed to thrive as a member engagement manager?

To thrive as a Member Engagement Manager, you need expertise in member relations, project management, and data-driven decision-making, often supported by a bachelor's degree in business, communications, or a related field. Familiarity with CRM platforms, email marketing tools, and analytics systems is typically required to manage and assess engagement strategies. Outstanding interpersonal skills, creativity, and proactive communication help build strong relationships and foster member loyalty. These abilities are crucial for driving member satisfaction, retention, and overall organizational growth.

What is the difference between Member Engagement Manager vs Community Manager?

AspectMember Engagement ManagerCommunity Manager
CredentialsTypically requires a bachelor's degree in marketing, communications, or related fields; certifications in community engagement or digital marketing are common.Similar educational background; certifications in social media management or community engagement are often preferred.
Work EnvironmentWorks within organizations like nonprofits, associations, or membership-based companies focusing on member retention and engagement.Operates in online or offline communities, social media platforms, and event settings to foster community interaction.
Employer & Industry UsageCommonly employed by membership organizations, nonprofits, and corporate entities with a focus on member relations.Used across industries including tech, entertainment, and nonprofits to manage online communities and brand loyalty.

While both roles focus on fostering engagement, the Member Engagement Manager primarily concentrates on strengthening relationships with members through strategic initiatives, whereas the Community Manager often manages broader online or offline communities, emphasizing interaction and brand building.

What does a member engagement manager do?

A Member Engagement Manager is responsible for developing and implementing strategies to increase member participation, satisfaction, and retention within an organization. They often manage communications, organize events, and gather feedback to better understand member needs. Their goal is to foster a strong relationship between the organization and its members, ensuring that members feel valued and engaged. This role may be found in associations, nonprofits, clubs, and other membership-based organizations.

Is a member engagement manager a good career?

A member engagement manager is a role focused on building relationships and increasing participation within organizations or communities. It often requires strong communication, interpersonal skills, and familiarity with engagement tools or platforms. The career can be rewarding for those interested in community development and customer relations, with opportunities for advancement into leadership positions.
What job categories do people searching Member Engagement Manager jobs in Spring, TX look for? The top searched job categories for Member Engagement Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Member Engagement Manager jobs? Cities near Spring, TX with the most Member Engagement Manager job openings:
Member Engagement Manager jobs near you
Infographic showing various Member Engagement Manager job openings in Spring, TX as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution, with an average salary of $69,231 per year, or $33.3 per hour.

Branch Manager

Wellby

Pasadena, TX • On-site

Full-time

Re-posted 3 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Position Summary
The Branch Manager serves as the primary sales leader and business driver for their branch, directly responsible for achieving results through the growth and development of their team. This role focuses on meeting and exceeding sales, service, and operational performance goals while fostering a results-driven culture. The Branch Manager must actively lead by example, coach their team to success, and hold individuals accountable for their contributions to the branch's overall success. Additionally, the Branch Manager oversees daily branch operations to ensure efficiency and compliance while serving as a community ambassador to strengthen local relationships and drive business development.
Principle Duties and Responsibilities
  • Works purposefully and is driven to provide the best team member experience.
  • Willingness and ability to exhibit Wellby Core Values every day.
  • Actively create a culture of accountability, excellence, and results-driven collaboration.
  • Lead the branch in achieving or exceeding sales goals, including checking accounts, new memberships, lending, real estate referrals and wealth management referrals.
  • Develop and execute actionable strategies to meet or exceed the sales, services and operational goals. Ensure the team is aligned and equipped to achieve the desired results.
  • Champion exceptional member service by ensuring team members engage members effectively and identify financial needs to deliver tailored solutions.
  • Track and analyze branch performance metrics, identifying opportunities for growth and creating action plans to address underperformance.
  • Drive member adoption of digital banking tools, including online banking, mobile applications, and eStatements, to improve efficiency and engagement.
  • Ensure team members follow a relationship-building process, including engaging, discovering needs, recommending solutions, and following up with members.
  • Conduct outbound calls and initiatives to deepen existing member relationships and attract new business.
  • Identify and implement opportunities to improve operational processes, enhancing efficiency and member satisfaction.

  • Conduct regular team meetings to align with goals, share best practices, address challenges ensuring that branch staff understand the goals and objectives to meet these goals.
  • Identify training needs for team members, supporting their development through workshops, role-playing exercises, and training programs.
  • Represent Wellby in the community by participating in events, building partnerships, and enhancing the organization's local presence.
  • Actively demonstrate best practices in sales, service, and operational excellence to inspire and guide team members.
  • Develop and execute plans to drive branch growth, align with Wellby's strategic priorities, and achieve budget goals.
  • Collaborate and actively work with Financial Advisors, Real Estate Partners, and other key business partners to develop and execute strategies that drive branch growth and member engagement.
  • Perform other duties as assigned.

Branch Management
  • Cultivate a positive, inclusive, and high-performing branch culture where team members feel supported and motivated to succeed.
  • Spend time actively coaching team members on the floor, observing members interactions and providing real time feedback and support.
  • Conduct regular one-on-one coaching sessions to address performance gaps, develop skills, and reinforce strengths.
  • Share regular performance feedback, including recognition for achievements and actionable plans for improvement.
  • Hold team members accountable for meeting individual and branch goals.
  • Ensure branch operations comply with all policies, procedures, security requirements, regulations, and ethical business practices.
  • Manage operational aspects, including vault control, dual-control access, and approvals for increased authority limits.
  • Recruit, hire, and train qualified candidates for branch roles, focusing on their long-term development and potential.
  • Address and resolve conflicts promptly and professionally, ensuring consistency with Wellby's standards and practices.
  • Promote and uphold a culture where member needs are consistently prioritized, and service excellence is a branch standard.

Knowledge, Skills, and Abilities (KSA)
  • Knowledge of Wellby's organizational functions and general operating policies and procedures.
  • Knowledge of general office practices and procedures, business English, spelling, punctuation, and arithmetic.
  • Knowledge of retail product philosophy, banking industry best practices, and regulations.
  • Knowledge of all branch functions, including Teller, Member Service, and Loan Origination.
  • Knowledge of personal computers and proficiency in utilizing Microsoft Office Suite products or related software.
  • Knowledge of digital banking tools and platforms to support member adoption and usage, including online banking, mobile applications, and eStatements.
  • Knowledge of local, state, and federal laws and regulations, including banking, financial, or industry-specific regulations, including, but not limited to, National Credit Union Administration (NCUA), Federal Deposit Insurance Corporation (FDIC), Office of Foreign Access Control (OFAC), Federal Industry Regulatory Authority (FINRA, anti-money laundering laws, etc.
  • Skilled in leading sales-focused teams, leveraging data insights to develop and execute strategies that drive performance while coaching team members on consultative selling, cross-selling, and relationship-building techniques.
  • Skilled in demonstrating a member-first mindset by modeling and coaching exceptional service behaviors to support a high-performing team environment.
  • Skilled in providing actionable feedback and creating tailored coaching plans to support individual development and team growth.
  • Skilled in analyzing performance metrics to identify trends, assess progress, and create actionable improvement plans.
  • Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
  • Ability to influence and engage direct and indirect reports and peers.
  • Ability to work effectively across organizational departments and functions to achieve strategic goals.
  • Ability to work in a fast-paced team environment with exceptional customer service skills.
  • Ability to communicate clearly and concisely, orally and in writing.
  • Ability to motivate others and to work in a large cross-functional team dynamic.
  • Ability to efficiently understand and follow oral and written instructions, perform routine duties without close supervision, and establish and maintain effective working relationships with other team members.
  • Ability to coordinate several concurrent activities simultaneously.
  • Ability to adapt quickly to a changing environment and be a strong decision-maker.
  • Ability to exercise independent judgment.

Supervisory Responsibilities
  • The team member has supervisory responsibilities.

Complexity & Scope of Work
  • The team member will ensure policies, procedures, and programs are consistently administered, aligned with organizational goals, and compliant with professional standards.
  • The team member performs routine and generally related tasks without supervisory direction.
  • Tasks may occasionally have to be coordinated, integrated, and/or prioritized.
  • Courses of action are determined by established procedures and/or the Director of Retail Experience District.
  • The team member's work is reviewed periodically for accuracy, completion, and compliance with the policy and procedures.
  • The team members use independent judgment in making decisions.

Physical Demands & Work Environment
  • The physical demands and work environment characteristics described here represent those that a team member must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
  • To perform this job successfully, the team member must frequently remain stationary 50% of the time. Daily movements include sitting, standing, reaching, and grasping; operating computers and other office equipment; moving about the office; and attending possible onsite and offsite meetings.
  • The team members must be able to exchange information in person, in writing, and via telephone. Some degree of stress results from contact with management and other team members.
  • The team member must be able to exchange information in person, in writing, and via telephone. Some degree of stress results from contact with management and other team members.
  • The ability to observe details at close range (within a few feet of the observer).
  • Must be able to occasionally lift items weighing up to 25 pounds across the office and load them onto shelves for various needs.
  • The noise level in the work environment is usually moderate.
  • Work involves the typical risks and discomforts of the office environment but is usually in an adequately cooled, heated, lighted, and ventilated area.

Minimum Qualifications
  • Bachelor's degree in finance, business development or related field required
  • Minimum five (5) years of retail banking experience required
  • Minimum three (3) years of leadership experience required
  • Demonstrated sales experience in a financial services, banking, or retail environment required.
  • Teller, personal banking, escalation management, and vault management experience recommended
  • Bondable

For All Candidates
This is a Full-Time, Salary (exempt) role.
Wellby is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, please get in touch with Human Resources.
Wellby provides equal opportunity to qualified individuals with disabilities and disabled veterans. If you need reasonable accommodation, please email careers@wellbyfinancial.com or call 281-226-1696 for assistance.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by team members and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

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