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Medicare Inbound Jobs in Boston, MA (NOW HIRING)

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Remote Insurance Agent

Boston, MA · Remote

$21/hr (+ commission)

... Medicare plans and coverage options * Handle mostly inbound calls ( No Cold Calling ) * Provide excellent customer service and recommend solutions based on customer needs * Help with enrollments and ...

Work with major plans, including Medicare Advantage and Medicaid Benefits * Fast Client Referrals: Most providers begin seeing clients within 2-4 weeks through inbound referrals and marketing

Work with major plans, including Medicare Advantage and Medicaid Benefits * Fast Client Referrals: Most providers begin seeing clients within 2-4 weeks through inbound referrals and marketing

Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...

Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...

Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...

Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...

Respond to high-volume inbound calls from USFHP members, providers, and caregivers in a ... Experience in healthcare, managed care, or health insurance, especially TRICARE or Medicare ...

Respond to high-volume inbound calls from USFHP members, providers, and caregivers in a ... Experience in healthcare, managed care, or health insurance, especially TRICARE or Medicare ...

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Medicare Inbound information

See Boston, MA salary details

$10

$17

$28

How much do medicare inbound jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for medicare inbound in Boston, MA is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.86 per hour, depending on experience, location, and employer.

What is a Medicare Inbound representative?

Medicare Inbound representatives are customer service professionals who handle incoming calls from individuals seeking information about Medicare plans, enrollment, and benefits. They assist callers—often seniors or those approaching eligibility—with understanding plan options, coverage details, and the enrollment process. Their role is crucial in providing accurate, clear information to help people make informed healthcare decisions. These representatives often work for insurance companies or third-party agencies that support Medicare beneficiaries.

What skills and qualifications are needed to thrive as a Medicare Inbound representative?

To excel as a Medicare Inbound Representative, you typically need strong knowledge of Medicare plans, excellent customer service skills, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and sometimes a health insurance license are important technical qualifications. Outstanding communication, patience, and problem-solving abilities help representatives build trust and effectively address client needs. These competencies ensure accurate information delivery, regulatory compliance, and a positive customer experience for Medicare beneficiaries.

What are common challenges faced by Medicare Inbound representatives, and how can they be managed?

Medicare Inbound representatives often encounter challenges such as handling high call volumes, addressing complex customer inquiries about benefits and coverage, and staying current with frequently changing Medicare regulations. To manage these challenges, it's important to develop strong organizational skills, utilize internal resources and knowledge bases, and actively participate in ongoing training. Effective communication and patience are also key, as representatives regularly interact with seniors who may need extra assistance understanding their options.

What is the difference between Medicare Inbound vs Medicare Customer Service Representative?

AspectMedicare InboundMedicare Customer Service Representative
CertificationsKnowledge of Medicare policies, possibly required certificationsSame certifications, focus on Medicare knowledge
Work EnvironmentCall centers, remote or office-basedCall centers, remote or office-based
Employer & IndustryHealth insurance companies, Medicare providersHealth insurance companies, Medicare providers
Job FocusHandling inbound calls about Medicare plans and coverageAssisting customers with Medicare inquiries and issues

Both roles involve assisting Medicare beneficiaries via inbound calls, requiring similar certifications and work environments. The main difference lies in job titles used by employers, but their responsibilities and industry context are closely aligned.

What are popular job titles related to Medicare Inbound jobs in Boston, MA?

For Medicare Inbound jobs in Boston, MA, the most frequently searched job titles are:

Infographic showing various Medicare Inbound job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,439 per year, or $18 per hour.

Remote Insurance Agent

RemX

Boston, MA • Remote

$21/hr (+ commission)

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

NOW HIRING: Licensed Health Insurance Agents Remote

Direct Hire | 100% Remote | Equipment Provided

Hiring in: ALL STATES


Start Date: 2026

$21/hr | $24/hr for Bilingual Candidates + Incentives

⏰ Flexible availability required between 6:00 AM - 2:00 AM, Monday-Sunday


✅ What You'll Do

  • Assist customers with Medicare plans and coverage options
  • Handle mostly inbound calls (No Cold Calling)
  • Provide excellent customer service and recommend solutions based on customer needs
  • Help with enrollments and re-enrollments

Call Mix

  • 80% Inbound Calls
  • 20% Outbound Calls (only to customers who requested information)

✅ Qualifications

  • Active Health Insurance License (required)
  • Must reside in and have license on the state
  • 6+ months of sales experience
  • High-speed internet (15+ Mbps)
  • Strong computer and communication skills
  • High school diploma or equivalent


Ready to move quickly? Don't miss this exciting new opportunity!

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


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About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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