$21/hr
Answer inbound calls from customers exploring Medicare health insurance options * Conduct needs assessments using active listening and consultative sales techniques * Educate customers on available ...
$21/hr
Answer inbound calls from customers exploring Medicare health insurance options * Conduct needs assessments using active listening and consultative sales techniques * Educate customers on available ...
$21/hr
Answer inbound calls from customers exploring Medicare health insurance options * Conduct needs assessments using active listening and consultative sales techniques * Educate customers on available ...
$21/hr
Answer inbound calls from customers exploring Medicare health insurance options * Conduct needs assessments using active listening and consultative sales techniques * Educate customers on available ...
... issued Medicare ABN (Advance Beneficiary Notification), provide direction to facility and ... Receives a high volume of inbound calls with varying degrees of questions and concerns. * Obtaining ...
... issued Medicare ABN (Advance Beneficiary Notification), provide direction to facility and ... Receives a high volume of inbound calls with varying degrees of questions and concerns. * Obtaining ...
Patient Access Specialist - PRN
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Quick apply
Patient Access Specialist - PRN
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Licensed Mental Health Therapist
Charleston, WV · On-site +1
$111.09/hr
Work with major plans, including Medicare Advantage and Medicaid Benefits * Fast Client Referrals: Most providers begin seeing clients within 2-4 weeks through inbound referrals and marketing
Licensed Mental Health Therapist
Charleston, WV · On-site +1
$111.09/hr
Work with major plans, including Medicare Advantage and Medicaid Benefits * Fast Client Referrals: Most providers begin seeing clients within 2-4 weeks through inbound referrals and marketing
Licensed Mental Health Therapist
Morgantown, WV · On-site +1
$111.09/hr
Work with major plans, including Medicare Advantage and Medicaid Benefits * Fast Client Referrals: Most providers begin seeing clients within 2-4 weeks through inbound referrals and marketing
Licensed Mental Health Therapist
Morgantown, WV · On-site +1
$111.09/hr
Work with major plans, including Medicare Advantage and Medicaid Benefits * Fast Client Referrals: Most providers begin seeing clients within 2-4 weeks through inbound referrals and marketing
Licensed Clinical Social Worker (Remote)
Charleston, WV · On-site +1
$111.09/hr
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Licensed Clinical Social Worker (Remote)
Charleston, WV · On-site +1
$111.09/hr
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Licensed Clinical Social Worker (Remote)
Morgantown, WV · On-site +1
$111.09/hr
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Licensed Clinical Social Worker (Remote)
Morgantown, WV · On-site +1
$111.09/hr
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Licensed Clinical Social Worker
Morgantown, WV · On-site +1
$111.09/hr
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Licensed Clinical Social Worker
Morgantown, WV · On-site +1
$111.09/hr
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Licensed Clinical Social Worker (Virtual)
Charleston, WV · On-site +1
$111.09/hr
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Licensed Clinical Social Worker (Virtual)
Charleston, WV · On-site +1
$111.09/hr
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Licensed Clinical Social Worker
Charleston, WV · On-site +1
$111.09/hr
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Licensed Clinical Social Worker
Charleston, WV · On-site +1
$111.09/hr
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Patient Access Specialist Per Diem
Romney, WV · On-site
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Patient Access Specialist Per Diem
Romney, WV · On-site
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits * Rapid Growth: Most providers see their first clients within 2-4 weeks via inbound referrals. * Free Continuing ...
Medicare Inbound information
What is a Medicare Inbound representative?
Medicare Inbound representatives are customer service professionals who handle incoming calls from individuals seeking information about Medicare plans, enrollment, and benefits. They assist callers—often seniors or those approaching eligibility—with understanding plan options, coverage details, and the enrollment process. Their role is crucial in providing accurate, clear information to help people make informed healthcare decisions. These representatives often work for insurance companies or third-party agencies that support Medicare beneficiaries.
What skills and qualifications are needed to thrive as a Medicare Inbound representative?
To excel as a Medicare Inbound Representative, you typically need strong knowledge of Medicare plans, excellent customer service skills, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and sometimes a health insurance license are important technical qualifications. Outstanding communication, patience, and problem-solving abilities help representatives build trust and effectively address client needs. These competencies ensure accurate information delivery, regulatory compliance, and a positive customer experience for Medicare beneficiaries.
What are common challenges faced by Medicare Inbound representatives, and how can they be managed?
Medicare Inbound representatives often encounter challenges such as handling high call volumes, addressing complex customer inquiries about benefits and coverage, and staying current with frequently changing Medicare regulations. To manage these challenges, it's important to develop strong organizational skills, utilize internal resources and knowledge bases, and actively participate in ongoing training. Effective communication and patience are also key, as representatives regularly interact with seniors who may need extra assistance understanding their options.
What is the difference between Medicare Inbound vs Medicare Customer Service Representative?
| Aspect | Medicare Inbound | Medicare Customer Service Representative |
|---|---|---|
| Certifications | Knowledge of Medicare policies, possibly required certifications | Same certifications, focus on Medicare knowledge |
| Work Environment | Call centers, remote or office-based | Call centers, remote or office-based |
| Employer & Industry | Health insurance companies, Medicare providers | Health insurance companies, Medicare providers |
| Job Focus | Handling inbound calls about Medicare plans and coverage | Assisting customers with Medicare inquiries and issues |
Both roles involve assisting Medicare beneficiaries via inbound calls, requiring similar certifications and work environments. The main difference lies in job titles used by employers, but their responsibilities and industry context are closely aligned.
What are popular job titles related to Medicare Inbound jobs in West Virginia?
For Medicare Inbound jobs in West Virginia, the most frequently searched job titles are:
What job categories do people searching Medicare Inbound jobs in West Virginia look for?
The top searched job categories for Medicare Inbound jobs in West Virginia are:
- Day Shift Customer Service Gucci
- Work From Home Billing Customer Service
- Hybrid Medical Biller
- Work From Home Car Rental Customer Service
- Cigna Customer Service
- Remote Customer Support Mychart
- Work From Home Monster Customer Service
- Voice Of Customer Analyst
- From Home Paychex
- Bosch Customer Service Representative
What cities in West Virginia are hiring for Medicare Inbound jobs?
Cities in West Virginia with the most Medicare Inbound job openings:
$21/hr
Full-time
Medical
Posted 19 days ago
Sagility rating
4.6
Based on 29 frontline employees who took The Breakroom Quiz
63rd of 72 rated call and contact centers
Job description
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Job Description:
Put Your Health Insurance License to Work and Apply Today!
BroadPath, a Sagility Company, is hiring Licensed Health Insurance Agents to join our remote Medicare sales team.
If you have an active Health Insurance Producer License and are ready to put it to work, we want to hear from you. Whether you are an experienced Medicare sales professional or looking to build your experience in health insurance sales, this is an opportunity to earn competitive pay and incentives while helping customers make important healthcare decisions; all from home.
We are actively hiring for upcoming opportunities. Apply now to be considered.
Compensation & Incentives
Your license and sales performance have value. This opportunity offers competitive hourly pay plus multiple ways to increase your earnings:
- Starting pay of $21.00+ per hour, with the opportunity for a higher starting rate based on experience, qualifications, geographic location, market data, and client/program requirements
- Weekly pay
- Paid training
- $200 training completion bonus for employees who meet applicable attendance requirements
- $500 end-of-season bonus based on applicable performance, attendance, and client metrics
- Per-application incentives providing opportunities to earn additional compensation for eligible applications and sales performance
- Additional performance, attendance, and project-specific incentives may be available based on assignment
Additional incentive and bonus eligibility requirements will be communicated by Operations during training.
Why Join BroadPath, a Sagility Company?
We want you to have the tools, support, and opportunity to succeed while working remotely. You can expect:
- 100% remote work
- Company-provided laptop, headset, and Bhive webcam
- Instructor-led virtual training to prepare you for your Medicare client assignment
- Ongoing coaching and support from your leadership team
- A collaborative virtual work environment
- Opportunities to strengthen your Medicare knowledge and sales experience
- Opportunities to earn additional compensation based on applicable program requirements and performance
What You Will Do
As a Licensed Health Insurance Agent, you'll provide consultative sales support to customers exploring Medicare health plans. You'll use your insurance knowledge, communication skills, and ability to connect with people to understand customer needs, explain available options, and confidently guide customers through the enrollment process.
On a typical day, you'll:
- Answer inbound calls from customers exploring Medicare health insurance options
- Conduct needs assessments using active listening and consultative sales techniques
- Educate customers on available Medicare health plans, benefits, products, and services
- Recommend solutions based on individual healthcare and coverage needs
- Confidently guide conversations toward successful enrollment
- Complete health plan enrollments while meeting applicable sales and performance expectations
- Identify additional customer needs and available solutions when appropriate
- Build trust through clear, professional, and compassionate communication
- Navigate multiple systems while maintaining accuracy, efficiency, and compliance
- Protect customer information and follow all applicable privacy, security, and HIPAA requirements
- Represent BroadPath, a Sagility Company, and our client partners with professionalism and care
What You Will Bring
- Active resident Health Insurance Producer License
- Ability to obtain reciprocal state health insurance licenses when required
- High school diploma or equivalent
- Previous sales, customer service, call center, or health insurance experience preferred
- Strong communication and active listening skills
- Customer-focused approach with the ability to build trust and rapport
- Strong computer navigation skills and the ability to work efficiently across multiple systems
- Ability to maintain accuracy and attention to detail in a fast-paced environment
- Ability to remain seated for extended periods while working productively in a remote environment
Schedule
This is a seasonal, fully remote opportunity. Schedules are assigned based on business and client needs and may fall within:
Monday-Sunday | 8:00 AM-10:00 PM, Client Local Time
Specific schedules, program details, assignment length, and requirements will be discussed during the interview and assignment process.
What You Will Need to Work from Home
Before your first day, you'll need:
- 19" or larger monitor with VGA or HDMI port and appropriate cable
- USB wired mouse; USB wired keyboard optional
- Reliable, hardwired internet connection with a minimum of 25 Mbps download / 10 Mbps upload
- Ethernet cable
- Private, distraction-free workspace that protects member confidentiality and minimizes background noise
Important: Wi-Fi, cellular, hotspot, and other wireless internet connections are not supported because they cannot maintain the secure VPN connection required for this role.
What We Provide
BroadPath, a Sagility Company, provides the following equipment for the duration of your assignment:
- Laptop
- Headset
- Bhive webcam
Ready to Put Your License to Work?
Don't wait to take the next step. We are actively considering licensed candidates for upcoming Medicare opportunities.
If you have an active Health Insurance Producer License, enjoy connecting with customers, and are motivated by the opportunity to earn additional compensation based on your performance, apply today to be considered for an upcoming class.
About BroadPath, a Sagility Company
BroadPath, a Sagility Company, brings together people, technology, and healthcare expertise to support exceptional experiences for the members and organizations we serve.
Our remote teams play an important role in helping customers navigate healthcare with greater clarity and confidence. We value collaboration, accountability, and the ability to make a positive impact through every interaction.
Employment may be contingent upon successful completion of background checks, previous employment verification, education verification, licensing requirements, and other screening requirements applicable to the position or client assignment.
BroadPath, a Sagility Company, uses market-based compensation practices to ensure competitive pay. Your starting rate will be determined based on your experience, qualifications, geographic location, applicable market data, and client or program requirements.
BroadPath, a Sagility Company, is an Equal Opportunity Employer/Veteran/Disability.
Location:
About Sagility
Sourced by ZipRecruiter
Industry
Strategic planning consulting services
Company size
10,000+ Employees
Headquarters location
Westminster, CO, US
Year founded
1998