As a Medicaid/Medicare Specialist, you will have the opportunity to provide personalized insurance ... You will handle inbound calls, address client inquiries, and provide exceptional customer service ...
Quick apply
As a Medicaid/Medicare Specialist, you will have the opportunity to provide personalized insurance ... You will handle inbound calls, address client inquiries, and provide exceptional customer service ...
Hybrid Field Sales Representative - Medicare (Field-Cincinnati, Ohio)
Cincinnati, OH · On-site
$47K - $81K/yr
... supporting inbound and outbound call queues. This model is designed to lower acquisition costs ... Bachelor's degree or 1-2 years of experience selling Medicare products, including Medicare ...
Hybrid Field Sales Representative - Medicare (Field-Cincinnati, Ohio)
Cincinnati, OH · On-site
$47K - $81K/yr
... supporting inbound and outbound call queues. This model is designed to lower acquisition costs ... Bachelor's degree or 1-2 years of experience selling Medicare products, including Medicare ...
Manage inbound calls and appointments from individuals inquiring about Medicare Part D Plans. * Supporting both new business and an existing book of business for Part D annual reviews. * Identify ...
Manage inbound calls and appointments from individuals inquiring about Medicare Part D Plans. * Supporting both new business and an existing book of business for Part D annual reviews. * Identify ...
Medicare Sales Agent - Hybrid in Dublin, OH
Dublin, OH · Hybrid
$50K - $65K/yr
We are growing our team in Dublin, OH and have multiple Medicare Sales Agent openings available now ... In this inbound call role, you will receive a competitive base salary, and bonuses based on your ...
Medicare Sales Agent - Hybrid in Dublin, OH
Dublin, OH · Hybrid
$50K - $65K/yr
We are growing our team in Dublin, OH and have multiple Medicare Sales Agent openings available now ... In this inbound call role, you will receive a competitive base salary, and bonuses based on your ...
IFG Customer Success Agent
Columbus, OH · On-site
$14.50 - $19.50/hr
... Medicare coverage across multiple carriers. In this role, you'll support customers through ... Deliver a high level of professionalism, empathy, and compliance with every inbound and outbound ...
New
IFG Customer Success Agent
Columbus, OH · On-site
$14.50 - $19.50/hr
... Medicare coverage across multiple carriers. In this role, you'll support customers through ... Deliver a high level of professionalism, empathy, and compliance with every inbound and outbound ...
New
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Quick apply
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Quick apply
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Quick apply
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Quick apply
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Patient Access Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Quick apply
Patient Access Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Quick apply
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Patient Access Specialist Associate
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Quick apply
Patient Access Specialist Associate
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Quick apply
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Quick apply
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Patient Access Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Quick apply
Patient Access Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Patient Access Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Quick apply
Patient Access Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Quick apply
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Quick apply
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Patient Access Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Quick apply
Patient Access Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Quick apply
Patient Access Associate Specialist
$17 - $18.15/hr
This may include inbound and outbound calling to obtain demographic, insurance, and other patient ... Explains and distributes patient education documents, such as Important Message from Medicare ...
Medicare Inbound information
What is a Medicare Inbound representative?
Medicare Inbound representatives are customer service professionals who handle incoming calls from individuals seeking information about Medicare plans, enrollment, and benefits. They assist callers—often seniors or those approaching eligibility—with understanding plan options, coverage details, and the enrollment process. Their role is crucial in providing accurate, clear information to help people make informed healthcare decisions. These representatives often work for insurance companies or third-party agencies that support Medicare beneficiaries.
What skills and qualifications are needed to thrive as a Medicare Inbound representative?
To excel as a Medicare Inbound Representative, you typically need strong knowledge of Medicare plans, excellent customer service skills, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and sometimes a health insurance license are important technical qualifications. Outstanding communication, patience, and problem-solving abilities help representatives build trust and effectively address client needs. These competencies ensure accurate information delivery, regulatory compliance, and a positive customer experience for Medicare beneficiaries.
What is the difference between Medicare Inbound vs Medicare Customer Service Representative?
| Aspect | Medicare Inbound | Medicare Customer Service Representative |
|---|---|---|
| Certifications | Knowledge of Medicare policies, possibly required certifications | Same certifications, focus on Medicare knowledge |
| Work Environment | Call centers, remote or office-based | Call centers, remote or office-based |
| Employer & Industry | Health insurance companies, Medicare providers | Health insurance companies, Medicare providers |
| Job Focus | Handling inbound calls about Medicare plans and coverage | Assisting customers with Medicare inquiries and issues |
Both roles involve assisting Medicare beneficiaries via inbound calls, requiring similar certifications and work environments. The main difference lies in job titles used by employers, but their responsibilities and industry context are closely aligned.
What are common challenges faced by Medicare Inbound representatives, and how can they be managed?
Medicare Inbound representatives often encounter challenges such as handling high call volumes, addressing complex customer inquiries about benefits and coverage, and staying current with frequently changing Medicare regulations. To manage these challenges, it's important to develop strong organizational skills, utilize internal resources and knowledge bases, and actively participate in ongoing training. Effective communication and patience are also key, as representatives regularly interact with seniors who may need extra assistance understanding their options.
What are popular job titles related to Medicare Inbound jobs in Ohio? For Medicare Inbound jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Medicare Inbound jobs in Ohio look for? The top searched job categories for Medicare Inbound jobs in Ohio are:
What cities in Ohio are hiring for Medicare Inbound jobs? Cities in Ohio with the most Medicare Inbound job openings:
Medicaid/Medicare Insurance Sales Specialist
Dayton, OH • On-site
Full-time
PTO
Re-posted yesterday
Job description
Join our Farmers Insurance Agency, a dynamic insurance agency that is currently seeking a Medicaid/Medicare Specialist with an active Health Insurance license, or willing to get licensed with support from the agency. We are dedicated to serving our local community and building lasting relationships with our clients.
As a Medicaid/Medicare Specialist, you will have the opportunity to provide personalized insurance solutions to our valued clients. Your role will involve conducting client consultations, assessing their insurance needs, and offering tailored advice. You will handle inbound calls, address client inquiries, and provide exceptional customer service at all times.
Benefits
Paid Time Off (PTO)
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Client Consultations:
Engage with clients to assess their insurance needs and provide personalized advice.
Inbound/Outbound Calls:
Handle incoming calls from clients, addressing their inquiries and offering solutions.
Policy Recommendations:
Design insurance plans that align with each client's unique requirements.
Client Relationship Management:
Foster long-term relationships with clients and ensure their continued satisfaction.
Continuous Learning:
Stay updated on industry trends and changes to provide informed advice to clients.
Requirements
Licensing:
Must possess an Active Health Insurance License.
Prior Experience:
Experience in insurance sales or a related field is preferred.
Excellent Communication Skills:
Strong verbal and written communication abilities.
Customer-Focused:
A passion for providing exceptional customer service and exceeding client expectations.
Adaptability:
Ability to work effectively in a hybrid remote work environment.
Team Player:
Collaborate efficiently with team members and contribute to a positive work environment.
Reliably Commute:
Washington Township, Dayton Ohio Area