We offer a tech-enabled Medicare navigation platform that combines an AI-driven technology with ... This role may include handling inbound calls, providing product information, answering questions ...
We offer a tech-enabled Medicare navigation platform that combines an AI-driven technology with ... This role may include handling inbound calls, providing product information, answering questions ...
We offer a tech-enabled Medicare navigation platform that combines an AI-driven technology with ... This role may include handling inbound calls, providing product information, answering questions ...
We offer a tech-enabled Medicare navigation platform that combines an AI-driven technology with ... This role may include handling inbound calls, providing product information, answering questions ...
We offer a tech-enabled Medicare navigation platform that combines an AI-driven technology with ... This role may include handling inbound calls, providing product information, answering questions ...
We offer a tech-enabled Medicare navigation platform that combines an AI-driven technology with ... This role may include handling inbound calls, providing product information, answering questions ...
Effectively manage inbound and outbound calls in a high-volume sales environment, while maintaining ... Medicare team!
Effectively manage inbound and outbound calls in a high-volume sales environment, while maintaining ... Medicare team!
Effectively manage inbound and outbound calls in a high-volume sales environment, while maintaining ... Medicare team!
Effectively manage inbound and outbound calls in a high-volume sales environment, while maintaining ... Medicare team!
Team Kayden Future Start Date
Columbus, OH · On-site +1
Ensure compliance with Medicare regulations and deadlines. * Effectively manage inbound and outbound calls in a high-volume sales environment, while maintaining professionalism and accuracy.
Team Kayden Future Start Date
Columbus, OH · On-site +1
Ensure compliance with Medicare regulations and deadlines. * Effectively manage inbound and outbound calls in a high-volume sales environment, while maintaining professionalism and accuracy.
Effectively manage inbound and outbound calls in a high-volume sales environment, while maintaining ... Medicare team!
Effectively manage inbound and outbound calls in a high-volume sales environment, while maintaining ... Medicare team!
Care Team Agent
Westerville, OH · On-site
$15 - $20/hr
Ensure compliance with Medicare regulations and deadlines. * Effectively manage inbound and outbound calls in a high-volume sales environment, while maintaining professionalism and accuracy.
Care Team Agent
Westerville, OH · On-site
$15 - $20/hr
Ensure compliance with Medicare regulations and deadlines. * Effectively manage inbound and outbound calls in a high-volume sales environment, while maintaining professionalism and accuracy.
Care Team Agent
$15 - $20/hr
Ensure compliance with Medicare regulations and deadlines. * Effectively manage inbound and outbound calls in a high-volume sales environment, while maintaining professionalism and accuracy.
Care Team Agent
$15 - $20/hr
Ensure compliance with Medicare regulations and deadlines. * Effectively manage inbound and outbound calls in a high-volume sales environment, while maintaining professionalism and accuracy.
Team Marques Future Start Date
Westerville, OH · On-site
$38K - $53K/yr
Ensure compliance with Medicare regulations and deadlines. * Effectively manage inbound and outbound calls in a high-volume sales environment, while maintaining professionalism and accuracy.
Team Marques Future Start Date
Westerville, OH · On-site
$38K - $53K/yr
Ensure compliance with Medicare regulations and deadlines. * Effectively manage inbound and outbound calls in a high-volume sales environment, while maintaining professionalism and accuracy.
Medicare Insurance Agent
Cincinnati, OH · Remote
$21/hr
Walk customers through various Medicare plan options and help them make informed decisions ... Inbound Calls: Enjoy working with pre-qualified leads through inbound calls, eliminating the need ...
Medicare Insurance Agent
Cincinnati, OH · Remote
$21/hr
Walk customers through various Medicare plan options and help them make informed decisions ... Inbound Calls: Enjoy working with pre-qualified leads through inbound calls, eliminating the need ...
Medicare Insurance Agent
Cincinnati, OH · Remote
$21/hr
Walk customers through various Medicare plan options and help them make informed decisions ... Inbound Calls: Enjoy working with pre-qualified leads through inbound calls, eliminating the need ...
Medicare Insurance Agent
Cincinnati, OH · Remote
$21/hr
Walk customers through various Medicare plan options and help them make informed decisions ... Inbound Calls: Enjoy working with pre-qualified leads through inbound calls, eliminating the need ...
Licensed Medicare Sales Representative
Plain City, OH · Remote
$1K - $3K/wk
Medicare Advantage * Hospital Indemnity * Cancer / Heart Attack / Stroke * Dental, Vision, Hearing ... Inbound dialer. If youre tired of low commissions or capped income, this is your opportunity to ...
Quick apply
Licensed Medicare Sales Representative
Plain City, OH · Remote
$1K - $3K/wk
Medicare Advantage * Hospital Indemnity * Cancer / Heart Attack / Stroke * Dental, Vision, Hearing ... Inbound dialer. If youre tired of low commissions or capped income, this is your opportunity to ...
Medicare Sales Representative
Dublin, OH · Hybrid
$50K - $65K/yr
We are growing our team in Dublin, OH and have multiple Medicare Sales Agent openings available now ... In this inbound call role, you will receive a competitive base salary, and bonuses based on your ...
Medicare Sales Representative
Dublin, OH · Hybrid
$50K - $65K/yr
We are growing our team in Dublin, OH and have multiple Medicare Sales Agent openings available now ... In this inbound call role, you will receive a competitive base salary, and bonuses based on your ...
This blended role handles inbound calls from members, providers, clients, employers, and brokers ... We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare ...
New
This blended role handles inbound calls from members, providers, clients, employers, and brokers ... We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare ...
New
This blended role handles inbound calls from members, providers, clients, employers, and brokers ... We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare ...
This blended role handles inbound calls from members, providers, clients, employers, and brokers ... We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare ...
Dental Customer Care-Claims Specialist
Cleveland, OH · On-site +1
This blended role handles inbound calls from members, providers, clients, employers, and brokers ... We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare ...
New
Dental Customer Care-Claims Specialist
Cleveland, OH · On-site +1
This blended role handles inbound calls from members, providers, clients, employers, and brokers ... We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare ...
New
Dental Customer Care-Claims Specialist
Cleveland, OH · On-site +1
This blended role handles inbound calls from members, providers, clients, employers, and brokers ... We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare ...
Dental Customer Care-Claims Specialist
Cleveland, OH · On-site +1
This blended role handles inbound calls from members, providers, clients, employers, and brokers ... We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare ...
Dental Customer Care-Claims Specialist
Dayton, OH · On-site +1
This blended role handles inbound calls from members, providers, clients, employers, and brokers ... We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare ...
Dental Customer Care-Claims Specialist
Dayton, OH · On-site +1
This blended role handles inbound calls from members, providers, clients, employers, and brokers ... We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare ...
Dental Customer Care-Claims Specialist
Dayton, OH · On-site +1
This blended role handles inbound calls from members, providers, clients, employers, and brokers ... We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare ...
New
Dental Customer Care-Claims Specialist
Dayton, OH · On-site +1
This blended role handles inbound calls from members, providers, clients, employers, and brokers ... We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare ...
New
Medicare Inbound information
What are Medicare Inbound representatives?
Medicare Inbound representatives are customer service professionals who handle incoming calls from individuals seeking information about Medicare plans, enrollment, and benefits. They assist callers—often seniors or those approaching eligibility—with understanding plan options, coverage details, and the enrollment process. Their role is crucial in providing accurate, clear information to help people make informed healthcare decisions. These representatives often work for insurance companies or third-party agencies that support Medicare beneficiaries.
What are the key skills and qualifications needed to thrive as a Medicare Inbound Representative, and why are they important?
To excel as a Medicare Inbound Representative, you typically need strong knowledge of Medicare plans, excellent customer service skills, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and sometimes a health insurance license are important technical qualifications. Outstanding communication, patience, and problem-solving abilities help representatives build trust and effectively address client needs. These competencies ensure accurate information delivery, regulatory compliance, and a positive customer experience for Medicare beneficiaries.
What is the difference between Medicare Inbound vs Medicare Customer Service Representative?
| Aspect | Medicare Inbound | Medicare Customer Service Representative |
|---|---|---|
| Certifications | Knowledge of Medicare policies, possibly required certifications | Same certifications, focus on Medicare knowledge |
| Work Environment | Call centers, remote or office-based | Call centers, remote or office-based |
| Employer & Industry | Health insurance companies, Medicare providers | Health insurance companies, Medicare providers |
| Job Focus | Handling inbound calls about Medicare plans and coverage | Assisting customers with Medicare inquiries and issues |
Both roles involve assisting Medicare beneficiaries via inbound calls, requiring similar certifications and work environments. The main difference lies in job titles used by employers, but their responsibilities and industry context are closely aligned.
What are some common challenges faced by Medicare Inbound representatives, and how can they be managed effectively?
Medicare Inbound representatives often encounter challenges such as handling high call volumes, addressing complex customer inquiries about benefits and coverage, and staying current with frequently changing Medicare regulations. To manage these challenges, it's important to develop strong organizational skills, utilize internal resources and knowledge bases, and actively participate in ongoing training. Effective communication and patience are also key, as representatives regularly interact with seniors who may need extra assistance understanding their options.
What are popular job titles related to Medicare Inbound jobs in Ohio? For Medicare Inbound jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Medicare Inbound jobs in Ohio look for? The top searched job categories for Medicare Inbound jobs in Ohio are:
- Remote Financial Advisor Development Program
- Full Time Multilingual Customer Service
- From Home Medicare Aep
- Full Time Spanish English Bilingual Customer Service Representative
- Evening Reddit Health Insurance Between
- Work From Home Accenture Health
- Work From Home United Airline
- Trainee Google Ads Specialist
- Work From Home Metropolitan Water Reclamation District
- Remote Mba
What cities in Ohio are hiring for Medicare Inbound jobs? Cities in Ohio with the most Medicare Inbound job openings:
Full-time
Medical, Retirement, PTO
Posted yesterday
Job description
Description:
About Connie Health
Connie Health is a fast-growing Medicare brokerage on a mission to empower older Americans to make confident, worry-free Medicare plan decisions. We offer a tech-enabled Medicare navigation platform that combines an AI-driven technology with local Medicare experts to help people select optimal healthcare plans and navigate their benefits. Our culture is mission-driven, collaborative, and innovative, as we strive to transform healthcare through data-driven insights and personalized guidance. We value Relationships First, Data-Driven decision making, and being Accountable in delivering unbiased, high-quality advice to our members.
At Connie Health, we’re revolutionizing the way older Americans navigate Medicare.As we expand into new and existing markets, we’re seeking a Medicare Sales Representative.
Role Overview
As a Medicare Sales Representative, you will be assisting customers, primarily via phone, in selecting and enrolling in health insurance plans. This role may include handling inbound calls, providing product information, answering questions, and guiding customers through the enrollment process. You will be responsible for meeting sales targets, adhering to compliance standards, and providing a positive customer experience.
What You’ll Do
- Serve as a trusted advisor to Medicare beneficiaries, helping them confidently navigate their insurance options
- Conduct in-depth needs assessments via phone to understand each client's healthcare and coverage requirements
- Educate clients on Medicare options, election periods, and available services to help them make informed decisions
- Match beneficiaries with the most suitable health plans based on their unique needs
- Guide clients through the enrollment process with care, accuracy, and personalized support
- Build meaningful relationships while delivering excellent, solutions-focused customer service
- Qualify inbound leads and create new sales opportunities through proactive engagement
- Consistently meet or exceed sales goals while tracking performance and progress
- Stay current on CMS regulations, HIPAA policies, and Medicare compliance requirements
- Accurately document all sales and service activities in the CRM system
- Collaborate with managers, trainers, and team members to refine skills and achieve individual and team goals
- Support additional duties and special projects as needed
What You Bring
- 2–3 years of Medicare sales experience
- Active Health & Life Insurance License
- Current AHIP certification
- Strong technical skills and comfort using multiple systems (iOS, Salesforce, Five9, Slack preferred)
- Excellent verbal and written communication skills
- Bilingual a plus
Why Join Connie Health?
- Generous vacation policy and paid holidays
- Comprehensive health insurance coverage
- 401(k) with company match
- A collaborative, mission-driven, and innovative culture
- Remote work flexibility and growth opportunities
We are proud to be an Equal Opportunity Employer and are committed to building a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.
About Connie Health
Sourced by ZipRecruiter
Company size
1 - 10 Employees
Headquarters location
Brookline, MA, US
Year founded
2019