The Medical Support Assistant (MSA) works within the Community Care service line at the Iowa City VA Medical Center. The MSA performs clerical and administrative support in the coordination, care ...
The Medical Support Assistant (MSA) works within the Community Care service line at the Iowa City VA Medical Center. The MSA performs clerical and administrative support in the coordination, care ...
The Medical Support Assistant (MSA) works within the Community Care service line at the Iowa City VA Medical Center. The MSA performs clerical and administrative support in the coordination, care ...
The Medical Support Assistant (MSA) works within the Community Care service line at the Iowa City VA Medical Center. The MSA performs clerical and administrative support in the coordination, care ...
Medical Support Assistant
Des Moines, IA · On-site
$36K/yr
The Medical Support Assistant (MSA) provides medical support for inpatient settings, including ICU/Telemetry and Medical Surgical floors. The MSA's work impacts the administrative aspect of patient ...
Medical Support Assistant
Des Moines, IA · On-site
$36K/yr
The Medical Support Assistant (MSA) provides medical support for inpatient settings, including ICU/Telemetry and Medical Surgical floors. The MSA's work impacts the administrative aspect of patient ...
Medical Support Assistant
Des Moines, IA · On-site
$36K/yr
The Medical Support Assistant (MSA) provides medical support for inpatient settings, including ICU/Telemetry and Medical Surgical floors. The MSA's work impacts the administrative aspect of patient ...
Medical Support Assistant
Des Moines, IA · On-site
$36K/yr
The Medical Support Assistant (MSA) provides medical support for inpatient settings, including ICU/Telemetry and Medical Surgical floors. The MSA's work impacts the administrative aspect of patient ...
Medical Support Assistant
Des Moines, IA · On-site +1
$36K - $56K/yr
Summary The Medical Support Assistant (MSA) serves on the Health Administration team within the Central Iowa VA Healthcare System. The MSA handles receipt, intake, and indexing of health and ...
Medical Support Assistant
Des Moines, IA · On-site +1
$36K - $56K/yr
Summary The Medical Support Assistant (MSA) serves on the Health Administration team within the Central Iowa VA Healthcare System. The MSA handles receipt, intake, and indexing of health and ...
... medical appointments in a clinical setting. (e) Ability to work independently in the accomplishment of a wide variety of duties performing patient support work. (f) Ability to communicate effectively ...
... medical appointments in a clinical setting. (e) Ability to work independently in the accomplishment of a wide variety of duties performing patient support work. (f) Ability to communicate effectively ...
The Medical Support Assistant (MSA) serves on the Health Administration team within the Central Iowa VA Healthcare System. The MSA handles receipt, intake, and indexing of health and administrative ...
The Medical Support Assistant (MSA) serves on the Health Administration team within the Central Iowa VA Healthcare System. The MSA handles receipt, intake, and indexing of health and administrative ...
Medical Support Assistant
Iowa City, IA · On-site +1
$36K - $57K/yr
Summary The Medical Support Assistant (MSA) works within the Community Care service line at the Iowa City VA Medical Center. The MSA performs clerical and administrative support in the coordination ...
Medical Support Assistant
Iowa City, IA · On-site +1
$36K - $57K/yr
Summary The Medical Support Assistant (MSA) works within the Community Care service line at the Iowa City VA Medical Center. The MSA performs clerical and administrative support in the coordination ...
The Medical Support Assistant (MSA) serves on the Health Administration team within the Central Iowa VA Healthcare System. The MSA handles receipt, intake, and indexing of health and administrative ...
The Medical Support Assistant (MSA) serves on the Health Administration team within the Central Iowa VA Healthcare System. The MSA handles receipt, intake, and indexing of health and administrative ...
... medical appointments in a clinical setting. (e) Ability to work independently in the accomplishment of a wide variety of duties performing patient support work. (f) Ability to communicate effectively ...
... medical appointments in a clinical setting. (e) Ability to work independently in the accomplishment of a wide variety of duties performing patient support work. (f) Ability to communicate effectively ...
Medical Support Assistant
Iowa City, IA · On-site +1
$36K - $57K/yr
Summary The Medical Support Assistant (MSA) works within the Community Care service line at the Iowa City VA Medical Center. The MSA performs clerical and administrative support in the coordination ...
Medical Support Assistant
Iowa City, IA · On-site +1
$36K - $57K/yr
Summary The Medical Support Assistant (MSA) works within the Community Care service line at the Iowa City VA Medical Center. The MSA performs clerical and administrative support in the coordination ...
Medical Support Assistant
Des Moines, IA · On-site +1
$36K - $56K/yr
Summary The Medical Support Assistant (MSA) serves on the Health Administration team within the Central Iowa VA Healthcare System. The MSA handles receipt, intake, and indexing of health and ...
Medical Support Assistant
Des Moines, IA · On-site +1
$36K - $56K/yr
Summary The Medical Support Assistant (MSA) serves on the Health Administration team within the Central Iowa VA Healthcare System. The MSA handles receipt, intake, and indexing of health and ...
The Advanced Medical Support Assistant provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.
The Advanced Medical Support Assistant provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.
The Advanced Medical Support Assistant provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.
The Advanced Medical Support Assistant provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.
Medical Support Assistant (Advanced)
Iowa City, IA · On-site
$49K/yr
The Advanced Medical Support Assistant serves in the Imaging Service Line with the Iowa City VA Healthcare System in Iowa City, IA. The Advanced MSA works in partnership with other VA Medical Centers ...
Medical Support Assistant (Advanced)
Iowa City, IA · On-site
$49K/yr
The Advanced Medical Support Assistant serves in the Imaging Service Line with the Iowa City VA Healthcare System in Iowa City, IA. The Advanced MSA works in partnership with other VA Medical Centers ...
Medical Support Assistant (Advanced)
Iowa City, IA · On-site
$49K/yr
The Advanced Medical Support Assistant serves in the Imaging Service Line with the Iowa City VA Healthcare System in Iowa City, IA. The Advanced MSA works in partnership with other VA Medical Centers ...
Medical Support Assistant (Advanced)
Iowa City, IA · On-site
$49K/yr
The Advanced Medical Support Assistant serves in the Imaging Service Line with the Iowa City VA Healthcare System in Iowa City, IA. The Advanced MSA works in partnership with other VA Medical Centers ...
Medical Support Assistant (Advanced)
Iowa City, IA · On-site +1
$49K - $64K/yr
Summary The Advanced Medical Support Assistant performs clerical and administrative support in the coordination, care, and treatment provided to patients throughout the Community Care Program with ...
Medical Support Assistant (Advanced)
Iowa City, IA · On-site +1
$49K - $64K/yr
Summary The Advanced Medical Support Assistant performs clerical and administrative support in the coordination, care, and treatment provided to patients throughout the Community Care Program with ...
Medical Support Assistant (Advanced)
Iowa City, IA · On-site +1
$49K - $64K/yr
Summary The Advanced Medical Support Assistant performs clerical and administrative support in the coordination, care, and treatment provided to patients throughout the Community Care Program with ...
Medical Support Assistant (Advanced)
Iowa City, IA · On-site +1
$49K - $64K/yr
Summary The Advanced Medical Support Assistant performs clerical and administrative support in the coordination, care, and treatment provided to patients throughout the Community Care Program with ...
Medical Support Assistant (Advanced)
Iowa City, IA · On-site
$49K/yr
The Advanced Medical Support Assistant (AMSA) provides specialized administrative support to both Nutrition & Food Services (NFS) and Prosthetics and Sensory Aids Service (PSAS), at the Iowa City VA ...
Medical Support Assistant (Advanced)
Iowa City, IA · On-site
$49K/yr
The Advanced Medical Support Assistant (AMSA) provides specialized administrative support to both Nutrition & Food Services (NFS) and Prosthetics and Sensory Aids Service (PSAS), at the Iowa City VA ...
Medical Support Assistant (Advanced)
Iowa City, IA · On-site
$49K/yr
The Advanced Medical Support Assistant (AMSA) provides specialized administrative support to both Nutrition & Food Services (NFS) and Prosthetics and Sensory Aids Service (PSAS), at the Iowa City VA ...
Medical Support Assistant (Advanced)
Iowa City, IA · On-site
$49K/yr
The Advanced Medical Support Assistant (AMSA) provides specialized administrative support to both Nutrition & Food Services (NFS) and Prosthetics and Sensory Aids Service (PSAS), at the Iowa City VA ...
Medical Support information
See Iowa salary details
$27.2K - $30K
3% of jobs
$30K - $32.8K
8% of jobs
$32.8K - $35.6K
8% of jobs
$37.8K is the 25th percentile. Wages below this are outliers.
$35.6K - $38.3K
6% of jobs
The median wage is $41.1K / yr.
$38.3K - $41.1K
24% of jobs
$41.1K - $43.9K
9% of jobs
$43.9K - $46.7K
13% of jobs
$47.4K is the 75th percentile. Wages above this are outliers.
$46.7K - $49.4K
9% of jobs
$49.4K - $52.2K
9% of jobs
$52.2K - $55K
5% of jobs
$55K - $57.8K
3% of jobs
$27.2K
$43K
$57.8K
How much do medical support jobs pay per year?
What is the easiest medical job that pays well?
What's the highest paying medical assistant job?
What are medical support jobs?
What jobs make $3,000 a day?
What is the difference between Medical Support vs Medical Assistant?
| Aspect | Medical Support | Medical Assistant |
|---|---|---|
| Certifications | Varies; often includes administrative or clinical certifications | Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) |
| Work Environment | Clinics, hospitals, administrative offices | Clinics, outpatient facilities, hospitals |
| Job Responsibilities | Administrative tasks, patient support, scheduling | Clinical tasks, patient exams, basic lab work |
Medical Support roles focus on administrative and patient coordination tasks, often requiring certifications related to office management. Medical Assistants perform clinical duties like taking vital signs and assisting with exams, usually with specific medical assistant certifications. Both roles are essential in healthcare settings but differ mainly in clinical versus administrative focus.
What are the key skills and qualifications needed to thrive as a Medical Support professional, and why are they important?
What are some common challenges faced by Medical Support professionals in a healthcare setting?
What are healthcare support jobs?

$36K/yr
Other
Posted 17 days ago
Job description
Qualifications:Basic Requirements:
a. Citizenship. Be a citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens
b. Experience. None.
c. Education. High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
d. Licensure/Certification/Registration. None.
f. Foreign Education. To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials.
g. Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.
h. English Language Proficiency. Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f).
Grade Determinations:
Medical Support Assistant, GS-03.
Experience or Education. None beyond the basic requirements.
Assignment. This is an entry level MSA position. It is expected that MSAs at this level will receive guidance from more experienced staff members and require frequent and direct supervision.
Medical Support Assistant, GS-04.
Experience or Education.
(a). Experience. One year of creditable experience equivalent to the next lower grade.; OR
(b). Education. One year of education above high school.
Knowledge, Skills, and Abilities (KSAs).In addition to the experience or education above, the candidate must demonstrate the following KSAs:
(a) Knowledge of basic medical terminology to assist in the provision of care to patients.
(b) Skill in recording patient messages and understanding physician requests pertaining to follow-up medical care in internal or external clinics.
(c) Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to facilitate medical care for patients.
(d) Ability to use, and navigate between, various types of office automation equipment and software (i.e., computer systems, web-based scheduling programs; insurance collection system; scanning software, multiple line phone systems; electronic faxing programs) to support patient care.
Assignment. This is a developmental level MSA position. It is expected that MSAs at this level will receive minor and less frequent guidance from higher experienced staff members for more difficult tasks. Assignments at this level include, but are not limited to: scheduling and rescheduling patients for treatment; interviewing patients for appointments; referring patients to other medical specialty clinics; providing information to patients necessary to resolve VA Handbook complaints; interacting with both internal and external customers; reviewing and documenting medical outpatient and inpatient electronic health records, as well as administrative records
Medical Support Assistant, GS-05.
Experience or Education.
(a) Experience. One year of creditable experience equivalent to the next lower grade; OR
(b) Education. Two years of education above high school.
Knowledge, Skills, and Abilities (KSAs). In addition to the experience or education above, the candidate must demonstrate the following KSAs:
(a) Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
(b) Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure asatisfactory resolution.
(c) Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifyinginformation (PII) into or from electronic health records, scheduling systems, and/or reports.
(d) Ability to schedule medical appointments in a clinical setting.
(e) Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.
(f) Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.
Assignment. This is the full performance level for MSAs. At this level, the MSA independently performs a full range of duties related to the delivery of health care services in an inpatient or outpatient setting. Advises clinical staff on current administrative processes. The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, and scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-5. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-3 to GS-5.Education:If using post-high school education to substitute for experience at the GS-04 or GS-05, you must submit a copy of your unofficial or official transcript with your application. If selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision:
- Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR
- College transcript (official)