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Medical Support Jobs in Georgia (NOW HIRING)

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Medical Support information

See Georgia salary details

$24.5K

$38.6K

$51.9K

How much do medical support jobs pay per year?

As of Aug 26, 2026, the average yearly pay for medical support in Georgia is $38,632.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $43,500.00 per year, depending on experience, location, and employer.

What is medical support?

Medical support jobs refer to roles that assist healthcare professionals in delivering patient care and maintaining the smooth operation of medical facilities. These positions can include medical assistants, administrative staff, medical secretaries, lab technicians, and support roles in clinics, hospitals, or private practices. Medical support staff are essential for tasks such as scheduling, record-keeping, preparing patients for exams, and ensuring a clean, organized environment. Their work enables doctors, nurses, and other clinicians to focus on patient treatment. These roles often require strong organizational skills, attention to detail, and compassion.

What are the key skills and qualifications needed to thrive as a medical support professional?

To thrive as a Medical Support professional, you need knowledge of medical terminology, basic patient care, administrative procedures, and typically a relevant certification such as Certified Medical Assistant (CMA) or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Strong organizational skills, attention to detail, and effective communication are vital soft skills that help ensure efficient support to both patients and healthcare teams. These qualifications and skills are essential for maintaining smooth clinical operations, accurate patient records, and a positive patient experience.

What are some common challenges faced by medical support professionals in a healthcare setting?

Medical Support professionals often encounter challenges such as managing high patient volumes, maintaining accurate patient records under time constraints, and adapting to rapidly changing priorities in a fast-paced environment. They must also navigate sensitive patient interactions while ensuring compliance with privacy regulations like HIPAA. Team collaboration is essential, as they work closely with physicians, nurses, and administrative staff to provide seamless patient care, which requires strong communication and organizational skills.

What is the difference between Medical Support vs Medical Assistant?

AspectMedical SupportMedical Assistant
CertificationsVaries; often includes administrative or clinical certificationsCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentClinics, hospitals, administrative officesClinics, outpatient facilities, hospitals
Job ResponsibilitiesAdministrative tasks, patient support, schedulingClinical tasks, patient exams, basic lab work

Medical Support roles focus on administrative and patient coordination tasks, often requiring certifications related to office management. Medical Assistants perform clinical duties like taking vital signs and assisting with exams, usually with specific medical assistant certifications. Both roles are essential in healthcare settings but differ mainly in clinical versus administrative focus.

What does a medical support assistant do?

A medical support assistant provides administrative and clinical support in healthcare settings, such as scheduling appointments, maintaining patient records, and assisting with patient check-in and check-out. They often use electronic health record systems and may perform basic clinical tasks under supervision to ensure smooth clinic operations.

What are the most commonly searched types of Medical Support jobs in Georgia?

The most popular types of Medical Support jobs in Georgia are:

Infographic showing various Medical Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 20% Part Time, 9% Contract, and 3% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $38,632 per year, or $18.6 per hour.

Medical Support Assistant

Decatur, GA


Veterans Health Administration
Health Care and Social Assistance • 10K+ employees

8.1

Company rating: 8.1 out of 10

Based on 1,006 frontline employees who took The Breakroom Quiz

64th of 893 rated healthcare providers

People enjoy working here

Good employer

Recommended by students


$40K - $66K/yr

Full-time

Posted 25 days ago


Job description


QualificationsBasic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
  • Experience
  • No experience required
  • Education
  • High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education
  • Licensure/Certification/Registration
  • None English Language Proficiency
  • Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f)
  • May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
  • Grade Determinations: GS-05: Full Performance (a) Experience: One year of creditable experience equivalent to the next lower grade
  • OR (b) Education
  • Two years of education above high school
  • In addition to the experience [or education] above, the candidate must demonstrate the following Knowledge, Skills, and Abilities (KSAs): (a) Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients
  • (b) Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution
  • (c) Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports
  • (d) Ability to schedule medical appointments in a clinical setting
  • (e) Ability to work independently in the accomplishment of a wide variety of duties performing patient support work
  • (f) Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers
  • Assignment
  • This is the full performance level for MSAs
  • At this level, the MSA independently performs a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting
  • Advises clinical staff on current administrative processes
  • The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate 8 staff inside or outside of the unit, and scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines
  • Assignments at this level include, but are not limited to: scheduling, canceling, re-scheduling patient appointments and/or consults
  • entering no-show information
  • monitoring appointment requests from multiple electronic sources
  • participating in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic, monitoring both inpatient and outpatient appointments in areas of responsibility
  • verifying and updating demographics and insurance information when patients check-in for appointments
  • Coordinates administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.) Preferred Experience: None Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/
  • Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation, see Duties section for essential job duties of the position
  • May require standing, lifting, carrying, sitting, stooping, bending, puling, and pushing.

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Veterans Health Administration logo

About Veterans Health Administration

Sourced by ZipRecruiter

The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, serving millions of Veterans each year. Located in Phoenix, AZ, and many other parts of the US, the VHA operates under the Department of Veteran Affairs, as suggested by their official website va.gov. The VHA is dedicated to providing the highest level of comprehensive care to its veterans. The organization offers a broad spectrum of medical, surgical, and rehabilitative care, including mental health services, research, and pharmacy benefits.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US


What Veterans Health Administration employees say

Pay

Benefits

Hours and flexibility

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