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Medical Support Jobs in Arizona (NOW HIRING)

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Medical Support information

See Arizona salary details

$27K

$42.6K

$57.3K

How much do medical support jobs pay per year?

As of Aug 20, 2026, the average yearly pay for medical support in Arizona is $42,635.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $48,000.00 per year, depending on experience, location, and employer.

What is medical support?

Medical support jobs refer to roles that assist healthcare professionals in delivering patient care and maintaining the smooth operation of medical facilities. These positions can include medical assistants, administrative staff, medical secretaries, lab technicians, and support roles in clinics, hospitals, or private practices. Medical support staff are essential for tasks such as scheduling, record-keeping, preparing patients for exams, and ensuring a clean, organized environment. Their work enables doctors, nurses, and other clinicians to focus on patient treatment. These roles often require strong organizational skills, attention to detail, and compassion.

What are the key skills and qualifications needed to thrive as a medical support professional?

To thrive as a Medical Support professional, you need knowledge of medical terminology, basic patient care, administrative procedures, and typically a relevant certification such as Certified Medical Assistant (CMA) or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Strong organizational skills, attention to detail, and effective communication are vital soft skills that help ensure efficient support to both patients and healthcare teams. These qualifications and skills are essential for maintaining smooth clinical operations, accurate patient records, and a positive patient experience.

What are some common challenges faced by medical support professionals in a healthcare setting?

Medical Support professionals often encounter challenges such as managing high patient volumes, maintaining accurate patient records under time constraints, and adapting to rapidly changing priorities in a fast-paced environment. They must also navigate sensitive patient interactions while ensuring compliance with privacy regulations like HIPAA. Team collaboration is essential, as they work closely with physicians, nurses, and administrative staff to provide seamless patient care, which requires strong communication and organizational skills.

What is the difference between Medical Support vs Medical Assistant?

AspectMedical SupportMedical Assistant
CertificationsVaries; often includes administrative or clinical certificationsCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentClinics, hospitals, administrative officesClinics, outpatient facilities, hospitals
Job ResponsibilitiesAdministrative tasks, patient support, schedulingClinical tasks, patient exams, basic lab work

Medical Support roles focus on administrative and patient coordination tasks, often requiring certifications related to office management. Medical Assistants perform clinical duties like taking vital signs and assisting with exams, usually with specific medical assistant certifications. Both roles are essential in healthcare settings but differ mainly in clinical versus administrative focus.

What does a medical support assistant do?

A medical support assistant provides administrative and clinical support in healthcare settings, such as scheduling appointments, maintaining patient records, and assisting with patient check-in and check-out. They often use electronic health record systems and may perform basic clinical tasks under supervision to ensure smooth clinic operations.

What are the most commonly searched types of Medical Support jobs in Arizona?

The most popular types of Medical Support jobs in Arizona are:

Medical Support jobs near you
Infographic showing various Medical Support job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $42,635 per year, or $20.5 per hour.

Advanced Medical Support Assistant

Veterans Health Administration

Phoenix, AZ • On-site

$47K - $61K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Veterans Health Administration rating

8.1

Company rating: 8.1 out of 10

Based on 1,005 frontline employees who took The Breakroom Quiz

68th of 889 rated healthcare providers

Job description


QualificationsBasic Requirements:
  • Citizenship
  • Citizen of the United States
  • English Language Proficiency
  • Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f)
  • Experience
  • None
  • Education
  • High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education
  • Licensure/Certification/Registration
  • None
  • Grandfathering Provision
  • Employees in VHA in this occupation, under a permanent, appropriate, and legal placement on the effective date of the qualification standard, are considered to have met all qualification requirements for the grade and/or assignment held, including positive education and registration/certification where applicable
  • For employees who do not meet all the basic or assignment-specific requirements in this standard but met the qualifications applicable to the position at the time they were appointed, the following provisions apply: (1) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed on a temporary or permanent basis until they fully meet the basic requirements of the standard
  • (2) Employees retained in this occupation under this provision who subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of re-entry to the occupation
  • NOTE: This provision is not intended to regularize appointments/ placements
  • Foreign Education
  • To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials
  • Grade Determination: In addition to the Basic Requirements, to be qualified for a GS-6: One year of creditable experience equivalent to the next lower grade (GS-5)
  • Demonstrated Knowledge, Skills, and Abilities (KSAs)
  • In addition to the experience above, the candidate must demonstrate the following KSAs: 1
  • Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g
  • medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met
  • 2
  • Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations
  • 3
  • Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers
  • This may include preparing reports in various formats and presenting data to various organizational levels, as well as resolving patient concerns
  • 4.Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals) as it relates to access to care
  • 5
  • Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc
  • 6
  • Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians
  • Assignment
  • The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model
  • Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources
  • Recommends changes to existing clinic procedures based on current administrative guidelines
  • Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model
  • Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics, and makes adjustments as necessary
  • MSAs at this level develop and/or maintain effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams , VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge
  • communicate with non-VA medical facilities
  • prepare correspondence to notify patients of normal lab results
  • manage a system for follow-up care such as consults, tests, etc.).Other assignments at this level include, but are not limited to: processes incoming patient secure messaging through MyHealthyVet and coordinates with care team as appropriate
  • participates in team huddles and team meetings to manage, plan, [problem solve, and follow-up with patient care by sharing information and collaborating with the interdisciplinary team
  • setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs
  • identifies incomplete encounters and communicates findings to providers
  • as needed
  • assists the team to reinforce the plan of care and self-help solutions
  • enters appropriate information into the electronic record
  • monitors pre-appointment information and/or requirements to assure readiness for patient visit/procedure
  • manages patient systems to verify and validate accuracy and resolve issues
  • evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment
  • informs team members about shared patients (i.e., those who receive their care at multiple VA centers or those who receive care in the community)
  • For all assignments above the full performance level, the higher-level duties must consist of significant scope, administrative independence, complexity (difficulty), and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time
  • References: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/
  • Physical Requirements: The work is principally sedentary
  • There is some walking, bending, standing, and carrying of light items, such as papers, and files, which are customary physical demands of the position
  • There is light physical activity including pushing, pulling, reaching, stooping, and climbing stairs.

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About Veterans Health Administration

Sourced by ZipRecruiter

The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, serving millions of Veterans each year. Located in Phoenix, AZ, and many other parts of the US, the VHA operates under the Department of Veteran Affairs, as suggested by their official website va.gov. The VHA is dedicated to providing the highest level of comprehensive care to its veterans. The organization offers a broad spectrum of medical, surgical, and rehabilitative care, including mental health services, research, and pharmacy benefits.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US

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