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Medical Record Indexing Jobs in Minnesota (NOW HIRING)

HIM Specialist

Saint Paul, MN ยท On-site

$25 - $28/hr

Sort, scan, index, store, and retrieve medical records in electronic and/or physical formats. * Process Release of Information (ROI) requests from internal and external customers. * Perform medical ...

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Medical Record Indexing information

What is medical record indexing?

Medical record indexing is the process of organizing and categorizing patient medical records so they can be easily retrieved and referenced. This involves assigning relevant tags or codes to documents, ensuring all records are properly labeled, and making them accessible within electronic health record (EHR) systems. Accurate indexing is crucial for efficient patient care, legal compliance, and smooth medical billing processes.

What are the key skills and qualifications needed to thrive as a medical record indexer?

To thrive as a Medical Record Indexer, you need a solid understanding of medical terminology, attention to detail, and familiarity with healthcare documentation, often supported by a background in health information management or a related certification. Expertise in electronic health record (EHR) systems, medical coding software, and document management platforms is typically required. Strong organizational skills, discretion, and the ability to work independently are valuable soft skills in this role. These competencies are crucial for ensuring the accurate, secure, and efficient processing of medical records, which supports patient care and regulatory compliance.

What are some common challenges faced in a medical record indexing role, and how can they be managed?

Medical Record Indexing professionals often encounter challenges such as handling large volumes of documentation, ensuring absolute accuracy in data entry, and maintaining patient confidentiality. Managing these challenges involves staying organized, following standardized indexing protocols, and regularly updating knowledge on compliance and privacy regulations like HIPAA. Collaboration with healthcare providers and IT teams is also crucial in resolving discrepancies and streamlining indexing processes, which helps maintain the integrity and accessibility of medical records.

What is the difference between Medical Record Indexing vs Medical Coding?

AspectMedical Record IndexingMedical Coding
CredentialsCertification often preferred (e.g., RHIT, CCS)Certification required (e.g., CPC, CCS)
Work EnvironmentMedical records departments, hospitals, clinicsHospitals, insurance companies, healthcare providers
Primary FocusOrganizing and indexing patient records for easy retrievalAssigning standardized codes to diagnoses and procedures
Industry UsageHealthcare record managementBilling, reimbursement, and data analysis

Medical Record Indexing involves organizing and cataloging patient records for quick access, while Medical Coding focuses on translating medical information into standardized codes for billing and data purposes. Both roles are essential in healthcare documentation but serve different functions within the medical records management process.

Are medical record indexing specialists in demand?

Medical record indexing specialists are in steady demand due to the ongoing need for accurate and organized health information in healthcare facilities and insurance companies. The role often requires familiarity with electronic health record (EHR) systems and attention to detail, making it a stable career option as healthcare data management grows in importance.

How to become a medical record indexing?

To become a medical record indexer, candidates typically need a high school diploma or equivalent, along with training in medical terminology and coding systems such as ICD or CPT. Many employers provide on-the-job training, and proficiency with electronic health record (EHR) systems and attention to detail are essential skills for this role.

What cities in Minnesota are hiring for Medical Record Indexing jobs?

Cities in Minnesota with the most Medical Record Indexing job openings:

Medical Record Retrieval Specialist

Medica Services Company LLC

Minnetonka, MN โ€ข On-site, Remote

$41K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 hours ago

Posted today


Job description

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

Medica's Medical Record Retrieval Specialist collects, reviews, and manages medical records to support clinical reviews, quality programs, and regulatory audits. This role ensures records are obtained accurately, on time, and in compliance with audit and privacy requirements.

The specialist works closely with internal clinical and audit teams and external provider offices to resolve documentation gaps, track retrieval status, and maintain audit‑ready records. The ideal candidate is organized, detail‑oriented, and able to manage multiple priorities. Perform other duties assigned.

Key Responsibilities

Record Retrieval & Coordination

  • Request and retrieve medical records from provider offices, health systems, vendors, and EHR platforms (e.g., Epic, Cerner) using phone, email, fax, portals, and approved systems
  • Support HEDIS Hybrid Reviews, CMS Cost Audits, RADV, Data Validation, and other clinical or audit reviews
  • Follow established retrieval timelines, protocols, and escalation processes
  • Identify and escalate missing, incomplete, or delayed records

Record Review & Validation

  • Review records for completeness, legibility, required date ranges, and relevance
  • Identify documentation gaps and coordinate follow‑ups with providers
  • Validate records against audit and project requirements
  • Partner with clinical reviewers, auditors, and data teams to clarify documentation needs

Data Management & Tracking

  • Upload, index, and organize records in designated systems (e.g., SharePoint, internal audit tools)
  • Ensure accurate file naming, version control, and proper record association
  • Track retrieval status, provider responses, and outstanding requests
  • Perform quality checks to ensure records are audit‑ready
  • Maintain real‑time tracking of retrieval status, provider responses, and outstanding requests

Communication & Compliance

  • Serve as a point of contact for providers regarding record requests and submissions
  • Provide status updates to internal stakeholders
  • Document outreach and escalation activities
  • Handle PHI in accordance with HIPAA, CMS, and organizational policies
  • Use approved secure methods for record transmission and storage

Required Qualifications

  • High school diploma or equivalent experience
  • 2 years of experience in medical record retrieval, healthcare operations, clinical support, or related field
  • Proficiency with Adobe Acrobat and Microsoft Office (Outlook, Excel, SharePoint, Teams)

Preferred Qualifications

  • Excellent verbal and written communication skills
  • Strong organizational, time management, and communication skills
  • Ability to manage multiple priorities independently
  • Associate degree or higher in Health Information Management or related field
  • Experience with HEDIS, CMS Cost Audits, RADV, or other regulatory audits
  • Familiarity with EHR systems (e.g., Epic, Cerner) and secure document exchange platforms
  • Experience working with provider offices or HIM departments
  • Knowledge of healthcare quality measures or regulatory documentation standards

This position is a Remote role. To be eligible for consideration, candidates must have a primary home address located within any state where Medica is registered as an employer - AR, AZ, FL, GA, IA, IL, KS, KY, MI, MN, MO, ND, NE, OK, SD, TN, TX, VA, WI.  

The full salary grade for this position is $41,300 - $70,800. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $41,300 - $61,950. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data.  In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees. 

The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.