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Medical Receptionist Jobs in Riverside, IL (NOW HIRING)

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... receptionist. Job responsibilities include: *checking patients in (this includes verifying ... medical insurance *scheduling appointments *answering the phone The right person for this job ...

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Receptionist for the Medical Department (In Plant) * Answer telephone calls, take messages, forward and place calls. * File all paperwork from Alpha bin and pull charts as needed. * Print Sedgwick ...

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Medical Receptionist information

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$17

$23

How much do medical receptionist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for medical receptionist in Riverside, IL is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $19.33 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

What are the duties of a medical receptionist?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What are the key skills and qualifications needed to thrive as a medical receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

Is a medical receptionist a good career?

A medical receptionist is a vital role in healthcare settings, responsible for managing patient appointments, records, and communication. It offers opportunities for stable employment, customer service skills development, and typically requires basic computer and communication skills. The career can lead to advancement in healthcare administration with experience and additional training.

Is it hard being a medical receptionist?

Being a medical receptionist involves managing patient interactions, scheduling appointments, and handling administrative tasks, which can be fast-paced and require strong organizational and communication skills. The job often requires multitasking, attention to detail, and proficiency with office software, but it can be manageable with experience and training.

What are the requirements to be a medical receptionist?

Medical receptionists typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and electronic health records. Some employers may prefer previous experience in healthcare settings or certification in medical office administration.

What job categories do people searching Medical Receptionist jobs in Riverside, IL look for?

The top searched job categories for Medical Receptionist jobs in Riverside, IL are:

What cities near Riverside, IL are hiring for Medical Receptionist jobs?

Cities near Riverside, IL with the most Medical Receptionist job openings:

Infographic showing various Medical Receptionist job openings in Riverside, IL as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,033 per year, or $17.8 per hour.

Medical Receptionist- Orthopedics- Hyde Park

Chicago Center for Sports Medicine and Orthopedic Surgery

Chicago, IL • On-site

$17.25 - $20.75/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 3 days ago


Job description

Our team of fantastic doctors, therapists and support staff are looking to expand! We're bursting at the seams with awesome patients and need to find a great candidate to join our team. The position is full time, and advancement is available to the ideal candidate. We are located in Tinley Park and Hyde Park and travel may be required to both locations as needed.
Our ideal front desk staff member is outgoing, enthusiastic, driven and ambitious. They have a great understanding that they are the face of our practice, and play a very important role in our success. They are able to stay organized at all times, hold themselves to a higher standard, and strive to provide excellent customer service in any situation.
Daily duties include:
+ Greeting all patients & phone calls with a smile and a positive attitude
+ Registering patients & scheduling appointments electronically
+ Answering telephones & relaying messages to other departments
+ Collecting co-pays & payments
+ Verifying Insurance & obtaining authorization and referrals
+ Obtaining, entering & verifying demographics
+ Making sure that all clinics run smoothly, providing assistance to any patient or staff member who needs it
+ Maintaining operations by following policies & procedures; and reporting needed changes.
+ Understanding that you are the "face" of our practice, and that your actions directly reflect on our success and patient satisfaction.
+ Doing whatever it takes to get the job done right.
This position requires you to be extremely detail oriented and responsible, you should enjoy working in an extremely fast-paced environment, you should have a take-charge attitude, take initiative and have the desire to take on additional duties and responsibilities.
BENEFITS:
This position has the opportunity for advancement with the right candidate. Benefits include but are not limited to: above market pay rate, annual reviews for pay increases and bonuses, health & dental, paid vacation & holidays, increased vacation time with years of service, 401k and employer contribution options, Credit Union Membership, Wellness Bonuses and a fantastic support staff!
Job Requirements:
+ Prefer experience with ECW systems, Microsoft Word & Excel and e-mail.
+ Bilingual (Spanish) is REQUIRED
+ EDUCATION/CREDENTIALS: High school diploma or equivalent.
+ MUST HAVE AT LEAST 1-2 Years of experience as a Medical Receptionist
Applicants should send a cover letter and resume, along with salary requirements.
Compensation is negotiable based on experience.
Job Type: Full-time
Tinley Park and Hyde Park Locations