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Medical Office Reception Jobs in Iowa (NOW HIRING)

Steindler

Reception - Medical Clinic

North Liberty, IA · On-site

$17 - $22/hr

Monitor reception and waiting areas to ensure a positive patient experience. * Positive and team ... Previous medical office or customer service experience preferred. * Knowledge of medical ...

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Medical Office Reception information

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How much do medical office reception jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for medical office reception in Iowa is $13.29, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $16.19 per hour, depending on experience, location, and employer.

What is the difference between Medical Office Reception vs Medical Assistant?

AspectMedical Office ReceptionMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, reception area, administrative tasksClinical setting, assisting with patient care
Primary ResponsibilitiesScheduling, patient check-in, answering phonesVital signs, basic clinical procedures, assisting providers

Medical Office Receptionists primarily handle administrative tasks at the front desk, while Medical Assistants perform clinical duties alongside administrative support. Both roles are essential in healthcare settings but differ in responsibilities and required credentials.

What cities in Iowa are hiring for Medical Office Reception jobs?

Cities in Iowa with the most Medical Office Reception job openings:

Medical Office Reception jobs near you
Infographic showing various Medical Office Reception job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $27,646 per year, or $13.3 per hour.

Reception - Medical Clinic

Steindler Orthopedic Clinic

North Liberty, IA • On-site

$17 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

At Steindler Orthopedic Clinic, we are dedicated to providing exceptional orthopedic care with compassion, professionalism, and teamwork at the center of everything we do. For more than 75 years, our physicians and staff have helped patients throughout Eastern Iowa improve mobility, reduce pain, and return to the activities they enjoy most. We foster a collaborative, patient-focused environment where employees are valued, supported, and encouraged to grow professionally while making a meaningful impact in the lives of our patients every day.
We are seeking a friendly, professional, and organized Receptionist to join our medical clinic team. This role serves as the first point of contact for patients and visitors and plays an important part in creating a welcoming and efficient patient experience. The ideal candidate will have strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced healthcare environment.
Requirements
  • Greet and check in patients in a courteous and professional manner.
  • Answer incoming phone calls and direct calls appropriately.
  • Schedule, confirm, and update patient appointments.
  • Verify patient demographic and insurance information.
  • Collect copays and process payments accurately.
  • Maintain patient confidentiality in accordance with HIPAA guidelines.
  • Communicate effectively with providers, clinical staff, and patients.
  • Assist with patient forms, referrals, and general administrative tasks.
  • Monitor reception and waiting areas to ensure a positive patient experience.
  • Positive and team-oriented attitude.
  • Strong attention to detail and accuracy.
  • Ability to work independently and collaboratively.
  • Excellent customer service and interpersonal skills.
  • Ability to remain calm and professional in busy situations.

Qualifications
  • High school diploma or equivalent required.
  • Previous medical office or customer service experience preferred.
  • Knowledge of medical terminology and insurance processes is helpful.
  • Experience with electronic medical records (EMR/EHR) systems preferred.
  • Strong organizational, multitasking, and communication skills.
  • Proficient in Microsoft Office and standard office equipment.
  • Ability to maintain professionalism and confidentiality at all times.

Work Environment
  • Fast-paced medical clinic setting
  • Frequent interaction with patients, providers, and staff
  • Primarily sedentary work with occasional standing, walking, and lifting up to 20 pounds

Benefits
We offer a competitive compensation and benefits package that may include:
  • Health, dental, and vision insurance
  • PTO and Paid Holidays
  • 401(k) and 401(k) match

Compensation based on education, skills and experience.
Steindler Orthopedic Clinic is an equal opportunity employer.
Salary Description
$17.00 - $22.00 per hour

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