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Medical Insurance Team Lead Jobs (NOW HIRING)

RealPage, Inc.

Insurance Team Lead

Richardson, TX · On-site

$50K - $85K/yr

Overview Lead and develop a high-performing team of 12-18 licensed insurance agents supporting RealPage customers. As an Insurance Team Leader, you will coach team performance, improve customer ...

Trinity Health

Team Lead Insurance Specialist

Livonia, MI · On-site

$20.82 - $28.63/hr

Home Health Insurance Specialist Team Lead is responsible for helping achieve the vision of THAH by ... Competitive Pay + Low-Cost Benefits - Strong compensation paired with affordable medical, dental ...

Thunderbird Metals

Team Lead - Metals

Graham, NC · On-site

$20 - $25/hr

2nd Shift Team Lead - Metals Position Overview We are searching for a skilled and experienced Team ... Medical Insurance * Dental Insurance * Vision Insurance * Short Term Disability * Long Term ...

True Team Medical

Team Lead

Jacksonville, NC · Hybrid

$57K - $67K/yr

Valid driver's license, auto insurance and reliable transportation * Employee supervisory ... Experience with Electronic Medical Records (EMR) preferred Why Join Us We are focused on creating a ...

Justworks

Team Lead, Insurance Benefits

Manhattan, NY · On-site

Team Lead, Insurance Benefits New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ...

iServ

Sonny's BBQ Team Lead

Lake City, FL · On-site

$15 - $18/hr

iServ Team Lead (licensed franchisee of Sonny's BBQ) - Lake City, FL Position Type: Full-time, ... Company-paid life insurance * Team member food discounts * Ongoing development and growth ...

Southwestern Legacy Insurance Group

Be Seen First

Insurance Sales Team Lead

Las Vegas, NV · Remote

$110K - $500K/yr

Life Insurance Sales Representative Earn $150K-$500K+ | Las Vegas NV - Remote Flexibility Build a ... Opportunity to build a team *Opportunity to earn Equity and Stock in the company No Experience? No ...

NextStep

Service Desk Team Lead

Washington, DC · On-site

Service Desk Team Lead, Washington, DC The Service Desk Team Lead will provide hands-on technical ... Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE.

Trinity Health

Team Lead Insurance Specialist

$20.82 - $28.63/hr

Home Health Insurance Specialist Team Lead is responsible for helping achieve the vision of THAH by ... Competitive Pay + Low-Cost Benefits - Strong compensation paired with affordable medical, dental ...

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Medical Insurance Team Lead information

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$124

How much do medical insurance team lead jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for medical insurance team lead in the United States is $48.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $85.10 per hour, depending on experience, location, and employer.

What are popular job titles related to Medical Insurance Team Lead jobs?

For Medical Insurance Team Lead jobs, the most frequently searched job titles are:

Insurance Team Lead

Richardson, TX • On-site

RealPage, Inc.
Software Development • 5 - 10K employees
Learn more about RealPage, Inc.external

$50K - $85K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

227th of 247 rated software companies

Job description

Overview
Lead and develop a high-performing team of 12-18 licensed insurance agents supporting RealPage customers. As an Insurance Team Leader, you will coach team performance, improve customer service, support sales and retention goals, and partner with business and product leaders to solve complex operational challenges.
This is a visible leadership opportunity for an experienced insurance or contact-center professional who enjoys developing people, improving processes, and delivering excellent customer outcomes.
This position follows a hybrid work schedule ( 2 days in office ), combining remote work with in-office collaboration at our Richardson, Texas location. The team also provides coverage during extended operating hours, including occasional evenings or weekends based on business needs.
Responsibilities
  • Lead, coach, and motivate a team of licensed Property & Casualty insurance agents.
  • Monitor service quality, productivity, customer satisfaction, sales performance, and retention.
  • Conduct regular one-on-ones, coaching sessions, team meetings, and performance reviews.
  • Provide feedback and development plans that help agents achieve their goals.
  • Support complex customer questions, service issues, and escalations.
  • Identify process improvements that enhance the customer and employee experience.
  • Partner with managers and cross-functional teams on staffing, scheduling, training, and performance management.
  • Support revenue growth and customer retention by reinforcing effective sales and service practices.
  • Coordinate quality assurance, documentation, reporting, and operational follow-up.
  • Help manage product-related escalations and communicate recurring issues to internal partners.
  • Support training activities, including new-hire onboarding, refresher training, and licensing-renewal education.
  • Collaborate with Product Management, Product Development, Implementation, and Product Support teams.
  • Promote a positive, inclusive, accountable, and customer-focused team culture.
  • Participate in extended-hours, evening, or weekend coverage as business needs require.

Within your first 90 days, you will:
    • Establish strong relationships with team members and business partners.
    • Create a consistent coaching and performance-management rhythm.
    • Improve visibility into quality, productivity, customer satisfaction, and escalations.
    • Identify opportunities to reduce rework and improve the customer experience.
    • Help ensure reliable team coverage across the hybrid operating model.

Qualifications
    • Active Property & Casualty Insurance license.
    • At least two years of experience in insurance, a contact center, or customer service.
    • Previous people-leadership, team-lead, or coaching experience preferred.
    • Strong verbal and written communication skills.
    • Excellent customer-service and relationship-building abilities.
    • Strong problem-solving, decision-making, and organizational skills.
    • Ability to manage multiple priorities and accurately document information.
    • Proficiency with Microsoft Outlook, Excel, Word, and other business systems.
    • Dependable, professional, accountable, and comfortable working in a collaborative environment.
    • Ability to work effectively in a hybrid setting.
    • Ability to remain seated or standing for extended periods, with occasional movement as needed.

SALARY AND BENEFITS
  • RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.
#LI-Hybrid
#LI-JW1
Pay Range
USD $50,500.00 - USD $85,900.00 /Yr.

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