Medical Insurance Reviewer Jobs in Ohio (NOW HIRING)

Job Title: Insurance Collector

Location: Boardman, OH

Compensation: $17–$19/hour

Benefits: This position is eligible for medical, dental, vision, 401(k) with company contribution, PTO, paid holidays, and additional employee perks.

Industry: Healthcare / Revenue Cycle

Work Schedule: Monday–Friday, approximately 7:30 AM–4:00 PM; flexible start time between 7:30–8:30 AM

About Our Client

Addison Group's client is a growing healthcare organization seeking an experienced Insurance Collector to join its Business Office and Revenue Cycle team. This is a newly created position offering the opportunity to contribute to a growing department while working in a collaborative, patient-focused environment.

Job Description

The Insurance Collector will support insurance collections, payer audits, and appeals by reviewing account information, researching payer requirements, preparing supporting documentation, and helping resolve outstanding claim balances. The ideal candidate has experience working with insurance collections and appeals and is comfortable interpreting EOBs, researching denials, and navigating healthcare revenue cycle systems.

Key Responsibilities

• Review and organize insurance audits, denials, and related account documentation to ensure issues are addressed accurately and within required deadlines.
• Prepare and submit detailed appeal packages to insurance carriers, using medical records, claim information, coding details, and payer guidelines to support reimbursement.
• Investigate denial trends and identify underlying issues that may be contributing to payment delays or claim denials.
• Research commercial, Medicare, and Medicaid payer policies, including filing deadlines, authorization requirements, reimbursement guidelines, and claim-processing procedures.
• Review EOBs and account activity to determine appropriate collection and follow-up actions.
• Escalate complex account issues and coordinate necessary corrections to help resolve outstanding accounts receivable balances.
• Maintain accurate documentation throughout the audit, collection, and appeal process.
• Assist with additional revenue cycle and business office responsibilities as needed.

Qualifications

• At least 1 year of experience in healthcare insurance collections, denials, appeals, or a related revenue cycle function.
• Strong understanding of insurance processes and ability to interpret EOBs and payer correspondence.
• Experience working with commercial insurance, Medicare, and/or Medicaid payers.
• Knowledge of healthcare revenue cycle processes, claim resolution, and insurance reimbursement.
• Familiarity with payer audits, payment integrity reviews, and formal appeals is highly preferred.
• Understanding of CMS requirements, payer-specific guidelines, and Medicare audit processes is a plus.
• Strong analytical and problem-solving abilities with excellent attention to detail.
• Experience working within EMR systems and reporting tools; proficiency with Microsoft Excel is preferred.
• Ability to manage multiple accounts and deadlines while maintaining accurate records.

Perks

• Medical, dental, and vision insurance options
• 401(k) with 3% company contribution
• PTO begins accruing on the first day; available for use after 90 days
• Up to 15 days of PTO plus 7 paid holidays
• Approximately 3 weeks of paid time off during the first year
• Company events, giveaways, and family-oriented culture
• On-site café, coffee, and fitness center
• Free parking
• Business casual dress code; scrubs are also permitted
• Comprehensive training and onboarding program
• Overtime opportunities available

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.