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Medical Information Assistant Jobs in Iowa (NOW HIRING)

Medical Assistant

Des Moines, IA · On-site

$17.25 - $22.25/hr

Prepare and organize patient charts with necessary information. File dictations and ensure ... Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)

Medical Assistant/ LPN

Centralia, IA · On-site

$15.50 - $19.75/hr

Prepare and organize patient charts with necessary information. File dictations and ensure ... Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)

Medical Assistant/ LPN

Des Moines, IA · On-site

$17.25 - $22.25/hr

Prepare and organize patient charts with necessary information. File dictations and ensure ... Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)

Medical Assistant/ LPN

Centralia, IA · On-site

$15.50 - $19.75/hr

Prepare and organize patient charts with necessary information. File dictations and ensure ... Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)

Medical Assistant/ LPN

West Des Moines, IA · On-site

$17.50 - $22.25/hr

Prepare and organize patient charts with necessary information. File dictations and ensure ... Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)

Medical Assistant/ LPN

Centralia, IA · On-site

$15.50 - $19.75/hr

Prepare and organize patient charts with necessary information. File dictations and ensure ... Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)

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Medical Information Assistant information

What is a medical information assistant?

Medical Information Assistants are administrative professionals who support healthcare teams by managing and organizing medical information, records, and communications. They often handle patient inquiries, maintain medical databases, and ensure the accuracy and confidentiality of patient records. Their role is crucial for the smooth operation of healthcare facilities, as they help streamline communication between patients, doctors, and other medical staff. Medical Information Assistants may also assist with scheduling, data entry, and regulatory compliance tasks.

What are the key skills and qualifications needed to thrive as a medical information assistant?

To thrive as a Medical Information Assistant, you need strong organizational skills, attention to detail, basic medical terminology knowledge, and at least a high school diploma or equivalent. Familiarity with medical record systems, database management software, and electronic health records (EHRs) is typically required. Excellent communication, discretion, and customer service skills help you effectively interact with patients and healthcare professionals. These competencies ensure accurate information handling, patient confidentiality, and efficient support within healthcare environments.

What are the main challenges medical information assistants face when handling inquiries from healthcare professionals and patients?

Medical Information Assistants often navigate the challenge of providing accurate, up-to-date responses to complex medical queries while adhering to strict regulatory and confidentiality standards. Balancing high inquiry volumes, especially during product launches or safety concerns, can require strong organizational and communication skills. Additionally, they must collaborate closely with medical, regulatory, and pharmacovigilance teams to ensure consistent messaging and appropriate escalation of adverse event reports. This role offers a dynamic work environment where adaptability and teamwork are key to success.

What is the difference between Medical Information Assistant vs Medical Secretary?

AspectMedical Information AssistantMedical Secretary
CredentialsTypically requires healthcare-related certifications or trainingUsually requires administrative or secretarial training
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, clinics
Job FocusProviding medical information, patient support, data managementScheduling, correspondence, administrative tasks
Employer & Industry UsageHealthcare providers, medical facilitiesMedical practices, hospitals, healthcare organizations

While both roles support healthcare operations, Medical Information Assistants focus on patient communication and medical data, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Understanding these differences helps job seekers identify the right career path in healthcare support roles.

What are the most commonly searched types of Medical Information jobs in Iowa?

The most popular types of Medical Information jobs in Iowa are:

What cities in Iowa are hiring for Medical Information Assistant jobs?

Cities in Iowa with the most Medical Information Assistant job openings:

Medical Assistant

Des Moines, IA • On-site


Trinity Health
Health Care and Social Assistance • 10K+ employees

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

572nd of 895 rated healthcare providers

People enjoy working here

Recommended by students

Recommended by parents


$17.25 - $22.25/hr

Full-time

Re-posted 22 days ago


Job description

Employment Type:
Full timeShift:
Day Shift
Description:
ESSENTIAL FUNCTIONS
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.
Administer medications, treatments, and immunizations under the direction of providers.
Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care
Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals.
Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care.
Maintain patient confidentiality and adhere to organizational standards and ethical guidelines.
Educate patients and families based on assessed needs and discharge plans.
Promote evidence-based resources to optimize nursing practice and patient care.
Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel.
Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs.
Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).
Ensure safety checklists/quality controls are completed as required.
Other duties as needed and assigned by the manager.
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
MINIMUM QUALIFICATIONS
Must be comfortable operating in a collaborative, shared leadership environment.
Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).
Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire:
Acceptable Certifications:
  • Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA)

  • Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)

  • Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing

  • Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.

  • Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health Career Association.

  • Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP)

  • Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).

Basic Life Support (BLS) certification required within 3 months of hire.
Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).
Ability to work with diverse groups of people and in a collaborative, shared leadership environment.
Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health logo

About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US


What Trinity Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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