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Medical Device Operations Jobs in New York (NOW HIRING)

Intelas

Medical Device Integration Analyst

New York, NY · On-site

$75K - $85K/yr

Medical Device Integration Analyst- NY, NY Salary: $75,000- $85,000/yr Other Forms of Compensation ... Knowledge of the operation and prior hands-on experience with a wide variety of medical equipment ...

New

System One

Medical Device Marketing Manager

Jersey City, NJ · On-site

$100K - $110K/yr

Strong understanding of regulated healthcare/medical device environments * Experience supporting ... Ability to work cross-functionally with leadership, sales, and operational teams System One, and ...

System One

Medical Device Marketing Manager

Jersey City, NJ · On-site

$100K - $110K/yr

Strong understanding of regulated healthcare/medical device environments * Experience supporting ... Ability to work cross-functionally with leadership, sales, and operational teams System One, and ...

System One

Medical Device Marketing Manager

Jersey City, NJ · On-site

$100K - $110K/yr

Strong understanding of regulated healthcare/medical device environments * Experience supporting ... Ability to work cross-functionally with leadership, sales, and operational teams System One, and ...

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Medical Device Operations information

What is medical device operations?

Medical device operations refer to the processes and activities involved in the manufacturing, assembly, quality control, supply chain management, and distribution of medical devices. This field ensures that devices are produced efficiently, meet regulatory standards, and are delivered safely to healthcare providers and patients. Operations teams collaborate with engineering, quality assurance, and regulatory departments to maintain compliance and optimize production workflows. Their work is crucial for ensuring that medical devices are safe, effective, and readily available for patient care.

What are the key skills and qualifications needed to thrive in medical device operations?

To thrive in Medical Device Operations, you need a solid understanding of regulatory compliance, quality assurance, and supply chain management, often supported by a degree in engineering, life sciences, or business. Familiarity with quality management systems (QMS), FDA regulations, and software like ERP systems is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating cross-functional teams and ensuring compliance. These competencies are vital for delivering safe, high-quality medical devices efficiently and in accordance with rigorous industry standards.

What are some common challenges faced by professionals in medical device operations, and how can they be addressed?

Professionals in Medical Device Operations often face challenges related to maintaining strict regulatory compliance, ensuring product quality, and managing cross-functional communication between manufacturing, quality assurance, and regulatory teams. Staying up to date with changing FDA or international regulations is essential, and frequent documentation or process audits can be demanding. Building strong organizational habits, leveraging digital tracking tools, and fostering open communication channels with other departments can help address these challenges and ensure smooth operations.

What is the difference between Medical Device Operations vs Medical Device Quality Assurance?

AspectMedical Device OperationsMedical Device Quality Assurance
Primary FocusManaging manufacturing, supply chain, and product deploymentEnsuring product quality, compliance, and safety standards
Required CertificationsRegulatory knowledge, manufacturing certificationsQuality management certifications, ISO standards
Work EnvironmentManufacturing plants, supply chain settingsQuality labs, compliance departments
Industry UsageUsed across production and logistics teamsUsed within quality control and regulatory teams

Medical Device Operations and Medical Device Quality Assurance roles often overlap but focus on different aspects of the product lifecycle. Operations centers on manufacturing and logistics, while Quality Assurance emphasizes compliance and safety. Both roles require regulatory knowledge and are essential in the medical device industry.

What are popular job titles related to Medical Device Operations jobs in New York?

For Medical Device Operations jobs in New York, the most frequently searched job titles are:

What job categories do people searching Medical Device Operations jobs in New York look for?

The top searched job categories for Medical Device Operations jobs in New York are:

What cities in New York are hiring for Medical Device Operations jobs?

Cities in New York with the most Medical Device Operations job openings:

Medical Device Operations jobs near you
Infographic showing various Medical Device Operations job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Medical Device, Service Coordinator

PENTAX Medical

Montvale, NJ • On-site

$45K - $60K/yr

Full-time

Medical, PTO

Re-posted 13 days ago

Job description

About PENTAX Medical
Our mission is to improve the standard of patient care and quality of healthcare delivery by providing the best endoscopic products and services with a focus on QUALITY, CLINICALLY RELEVANT INNOVATION, and SIMPLICITY. Through leading edge R&D and manufacturing, PENTAX Medical provides endoscopic imaging devices and solutions to the global medical community.
Position Opening: Medical Device Service Coordinator
Why JOIN Us?
We are an established medical device leader that is preparing for high growth. This means that PENTAX is looking to invest in its team and provide a collaborative and encouraging work environment.
PENTAX Medical is proud of its comprehensive benefits program and generous Paid Time Off and Holiday policy.
Want More INFO?
The Service Operations Coordinator, supports the smooth day-to-day operations of the service department by coordinating administrative processes, managing communication flows, and ensuring compliance with service procedures. The Service Operations Coordinator is the central point of contact for scheduling, documentation, and coordination between repair teams, logistics, customer service, and regional stakeholders. The contribution of the job holder helps ensure timely service delivery, high-quality standards, and excellent customer support. The Service Operations Coordinator also provides feedback and input to the repair team to support continuous improvement in inspection and repair quality.
Responsibilities of Medical Device Service Coordinator
  • Coordinate service and repair orders, ensuring accurate documentation and timely processing in ERP and service systems.
  • Act as the administrative interface between technicians, customer service, logistics, and spare parts planning.
  • Coordination of repair of non-PENTAX equipment (monitors, pumps...) with 3rd party
  • Schedule and track service activities, including device repairs, inspections, demo device handling, and shipment coordination.
  • Support data entry and reporting for service metrics (e.g., turnaround time, backlog, repair volume).
  • Maintain customer and equipment records, ensuring all data is complete and in compliance with quality standards.
  • Handle internal and external communication related to service requests, escalations, and status updates.
  • Support service invoicing and warranty claim documentation in collaboration with finance and customer service.
  • Provide structured feedback and input to the repair team to improve inspection results, repair quality, and overall process efficiency.
  • Assist in internal audits, compliance reviews, and documentation control activities.
  • Help implement process improvements in administrative workflows and digital tools (e.g., ERP, CRM, ticketing systems).
  • The position holder proactively supports colleagues within the service organization by providing targeted information and expert guidance in line with defined processes - with the aim of fostering efficiency, knowledge transfer, and sustainable cross-functional collaboration.
  • Customer focus is embedded in every role. Through collaboration, consistency, and process excellence, we ensure that every action contributes to a positive customer experience and long-term satisfaction.
  • Takes on additional responsibilities and special projects as assigned, in alignment with business needs

Requirements of Medical Device Service Coordinator
  • Completed vocational training or a bachelor's degree in business administration, Office Management, Logistics, or a similar field - or equivalent qualification.
  • Experience in a service operations, technical administration, or customer support environment; experience in medical devices is a plus.
  • Familiarity with ERP systems (e.g., Microsoft Dynamics 365, Navision) and basic reporting tools (e.g., Excel).
  • Strong organizational skills and attention to detail.
  • Service-oriented mindset with excellent communication and coordination abilities.
  • Ability to work in a structured and reliable manner, even under pressure

It is the ongoing policy and practice of PENTAX Medical to provide equal opportunity in employment to all employees and applicants. No person shall be discriminated against in any condition of employment because of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

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