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Medical Device Complaint Jobs (NOW HIRING)

Heartflow

Senior Complaint Specialist

Austin, TX · Hybrid

$75K - $100K/yr

The Senior Complaint Specialist requires experience in the medical device industry with a clear understanding of medical device complaint handling processes, trending, and regulatory reporting ...

Lancesoft INC

Complaint Determination Associate

Acton, MA · Remote

$30 - $33/hr

Review and execute the process to determine if an inquiry record meets the definition of a medical device complaint * Assign cases, determined to be complaints, with an appropriate category to allow ...

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How much do medical device complaint jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for medical device complaint in the United States is $36.72, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $45.91 per hour, depending on experience, location, and employer.

What is the difference between Medical Device Complaint vs Medical Device Quality Specialist?

AspectMedical Device ComplaintMedical Device Quality Specialist
Primary RoleInvestigate and document device complaints from users or healthcare providersOversee quality systems, ensure compliance, and analyze data to improve product quality
Required CredentialsTypically requires a background in life sciences or engineering, often with certifications in quality or regulatory affairsSimilar credentials, often with quality management certifications like ISO or Six Sigma
Work EnvironmentRegulatory or customer service departments within medical device companiesQuality assurance or regulatory compliance teams in manufacturing settings
Industry UsageFocused on complaint handling and post-market surveillanceBroader quality management and compliance activities

While both roles require knowledge of medical devices and quality standards, Medical Device Complaint specialists focus on investigating specific complaints, whereas Medical Device Quality Specialists oversee overall quality systems and compliance. Both roles are essential for ensuring device safety and effectiveness.

What cities are hiring for Medical Device Complaint jobs? Cities with the most Medical Device Complaint job openings:
Infographic showing various Medical Device Complaint job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $76,384 per year, or $36.7 per hour.
Medical Device Complaint Specialist

Medical Device Complaint Specialist

Three Point Solutions, Inc.

Moundsview, MN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Medical Device Complaint Specialist
Client: Med Device Manufacturing
Location: Mounds View, MN 55112
Duration: 2 Years (Possible Extension)
Shift: 1st Shift
Description:
• Review product events and determine complaint status
• Create and maintain complaint records in complaint handling systems
• Evaluate events for MDR and Vigilance reporting eligibility
• Complete and submit regulatory reports within timelines
• Conduct follow-up with internal and external contacts for missing information
• Monitor medical device surveillance and adverse event reporting activities
• Maintain accurate MDR, ADE, and vigilance documentation
• Review and analyze clinical and complaint-related databases
• Support regulatory compliance and reporting processes
• Collaborate with internal teams and external partners on reporting activities
• Assist with process improvements and project support activities
Required Skills:
• Strong analytical and critical thinking skills
• Excellent attention to detail
• Strong written and verbal communication skills
• Problem-solving and documentation abilities
• Ability to review and interpret regulatory and complaint data
• Ability to manage multiple tasks and deadlines
Preferred Skills:
• Complaint handling or MDR/Vigilance experience
• Medical device or healthcare industry experience
• Experience with regulatory reporting systems and databases
• Knowledge of FDA or medical device regulations
Education:
• Bachelor's Degree required
Work Experience:
• Experience in healthcare, medical device, complaint handling, quality, or regulatory environment preferred
• Experience with adverse event reporting or vigilance activities is a plus
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