As a Customer Service Counter Attendant at Tim Hortons, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or produce the best loved bakery items ...
Quick apply
As a Customer Service Counter Attendant at Tim Hortons, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or produce the best loved bakery items ...
As a Customer Service Counter Attendant at Tim Hortons, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or produce the best loved bakery items ...
Quick apply
As a Customer Service Counter Attendant at Tim Hortons, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or produce the best loved bakery items ...
About The Role The Customer Service Representative will provide volunteers with preliminary ... Update participant management software with volunteer demographics and medical history. * May ...
About The Role The Customer Service Representative will provide volunteers with preliminary ... Update participant management software with volunteer demographics and medical history. * May ...
Customer Service Coordinator
Montreal, QC · On-site
That is why we offer competitive wages and a wide range of benefits, including medical and dental ... Resolve customer service or billing complaints by performing activities such as exchanging ...
Customer Service Coordinator
Montreal, QC · On-site
That is why we offer competitive wages and a wide range of benefits, including medical and dental ... Resolve customer service or billing complaints by performing activities such as exchanging ...
That is why we offer competitive wages and a wide range of benefits, including medical and dental ... Resolve customer service or billing complaints by performing activities such as exchanging ...
That is why we offer competitive wages and a wide range of benefits, including medical and dental ... Resolve customer service or billing complaints by performing activities such as exchanging ...
That is why we offer competitive wages and a wide range of benefits, including medical and dental ... customer service, assuring customers are satisfied and will return for additional business. • ...
That is why we offer competitive wages and a wide range of benefits, including medical and dental ... customer service, assuring customers are satisfied and will return for additional business. • ...
$65K/yr
Minimum 2-4 years of experience in sales support, customer service, account management, or a related field, ideally within medical supplies, healthcare, or a similar industry. * Strong communication ...
$65K/yr
Minimum 2-4 years of experience in sales support, customer service, account management, or a related field, ideally within medical supplies, healthcare, or a similar industry. * Strong communication ...
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
New
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
New
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Customer Service Representative
Gatineau, QC · On-site
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Customer Service Representative
Gatineau, QC · On-site
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Customer Service Representative
Granby, QC · On-site
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Customer Service Representative
Granby, QC · On-site
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Customer Service Representative
Brossard, QC · On-site
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Customer Service Representative
Brossard, QC · On-site
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Customer Service Representative
Granby, QC · On-site
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Customer Service Representative
Granby, QC · On-site
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
New
Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...
New
Medical Customer Service information
What is a medical customer service representative?
A Medical Customer Service representative is a professional who assists patients, healthcare providers, and insurance companies with inquiries related to medical services, billing, appointments, and insurance claims. They act as a liaison between patients and healthcare organizations, ensuring clear communication and problem resolution. Their responsibilities often include answering calls, scheduling appointments, handling billing issues, and providing information about medical procedures or insurance coverage. Excellent communication, empathy, and knowledge of healthcare processes are essential for this role.
What are the key skills and qualifications needed to thrive as a medical customer service representative?
To thrive as a Medical Customer Service representative, you need a solid understanding of healthcare terminology, insurance processes, and customer service best practices, often supported by a high school diploma or relevant experience. Familiarity with medical billing software, electronic health record (EHR) systems, and CRM platforms is typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for effectively assisting patients and resolving issues. These skills ensure accurate information handling, efficient service delivery, and a positive patient experience in a healthcare environment.
What are some common challenges faced by medical customer service representatives and how can they be managed effectively?
Medical Customer Service representatives often encounter complex questions regarding insurance coverage, billing, and medical terminology, which can be challenging to address accurately and empathetically. They may also handle emotionally charged situations, such as assisting patients who are stressed or upset about their care or costs. To manage these challenges effectively, representatives benefit from strong communication skills, comprehensive training in healthcare processes, and access to up-to-date resources and support from their team. Building rapport with patients and collaborating closely with medical staff can also help resolve issues quickly and maintain a positive service experience.
What is the difference between Medical Customer Service vs Medical Receptionist?
| Aspect | Medical Customer Service | Medical Receptionist |
|---|---|---|
| Credentials | High school diploma; customer service skills | High school diploma; administrative skills |
| Work Environment | Call centers, patient support lines, clinics | Front desk of clinics, hospitals, medical offices |
| Employer & Industry | Healthcare providers, insurance companies | Medical practices, hospitals, clinics |
| Common Tasks | Answering patient inquiries, scheduling, billing support | Greeting patients, scheduling appointments, data entry |
Medical Customer Service and Medical Receptionist roles both involve interacting with patients and healthcare providers, but Medical Customer Service focuses more on support via phone or online, while Medical Receptionists handle in-person front desk duties. Both positions require strong communication skills and familiarity with healthcare environments, making them closely related but distinct roles within the healthcare industry.
Job description
JOB DESCRIPTION
REQUIREMENTS
ABOUT THE COMPANY
As a Customer Service Counter Attendant at Tim Hortons, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to enjoy, you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment while your ability to multi-task and communicate with your fellow team members will contribute to your success.
WHY JOIN THE TEAM?
We have 4 Locations let us know which is the most convenient for you.
345 Speers Rd, Oakville
624 Third Line, Oakville
587 Third Line, Oakville
2303 Lakeshore Rd west, Oakville
Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board.
When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression.
We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.
REQUIREMENTS
- Must have appropriate transportation for early morning shifts
- Previous customer service: 1 year (Preferred)
- Previous cash handling experience: 1 year (Preferred)
- Exceptional customer service skills
- Passion and energy for wow-ing guests
- Enjoy working in a fast-paced environment
- Ability to multi-task
- Ability to communicate clearly and work well on a team
ABOUT THE COMPANY
There’s more to Tim Hortons than great-tasting coffee. We work hard to deliver the best, highest-quality products and services, and strive to be a leader in everything we do. It’s that simple.
Working at Tim Hortons isn't just about a place to work, it's a place to meet your neighbours. Come join our team today!
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
About Tim Horton
Sourced by ZipRecruiter
Industry
Internet and it
Company size
51 - 200 Employees
Headquarters location
Buffalo, NY, US