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Medical Collections Jobs in Covington, GA (NOW HIRING)

Quest Diagnostics

Mobile Phlebotomist Examiner

Eatonton, GA · On-site

$15.50 - $21.25/hr

You will be responsible for collecting medical histories, venipuncture, manual blood pressure, vitals, and urine specimens. EKG experience is a plus but not required. Where are collections performed?

Quest Diagnostics

Mobile Phlebotomist Examiner

Eatonton, GA · On-site

$15.50 - $21.25/hr

You will be responsible for collecting medical histories, venipuncture, manual blood pressure, vitals, and urine specimens. EKG experience is a plus but not required. Where are collections performed?

OneMain Financial

Loan Sales Specialist

Bethlehem, GA · On-site

Sales, Collections or Customer Service experience * Bilingual - Spanish Location: On site The ... Health and wellbeing options including medical, prescription, dental, vision, hearing, accident ...

OneMain Financial

Loan Sales Specialist

Bethlehem, GA · On-site

Sales, Collections or Customer Service experience * Bilingual - Spanish Location: On site The ... Health and wellbeing options including medical, prescription, dental, vision, hearing, accident ...

Southeast Primary Care Partners

Phlebotomist

Lawrenceville, GA · On-site

$15.50 - $19.50/hr

Southeast Medical Group is seeking a skilled and detail-oriented Phlebotomist to join our dynamic ... Perform venipuncture and capillary blood collections on patients of all ages, following established ...

Pride Health

Phlebotomist II

Conyers, GA · On-site

$21.70 - $23.25/hr

Strong venipuncture skills, including pediatric and geriatric collections. * 2 years in a Patient ... Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and ...

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All JobsMedical Collections JobsMedical Collections Jobs in Covington, GA

Medical Collections information

See Covington, GA salary details

$10

$16

$21

How much do medical collections jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for medical collections in Covington, GA is $16.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.56 per hour, depending on experience, location, and employer.

What is medical collections?

Medical collections refer to the process of recovering unpaid medical bills from patients or insurance companies. When a patient or their insurer does not pay for medical services within a specified period, healthcare providers may assign or sell the debt to a collections agency. Medical collections specialists work to contact patients, negotiate payment plans, and ensure outstanding balances are resolved. This process is essential for maintaining the financial health of medical practices and hospitals while also adhering to relevant laws and regulations.

What are medical collections jobs?

People who work in medical collections serve as an intermediary between the patient and the insurance company. Your responsibilities in this career include filing claims, answering patients’ questions about their health care, and advising patients on their insurance and benefit coverage. Medical collectors run a monthly report to find any outstanding bill that is at least 30 days old. You then call up insurance companies to settle any billing matters. Other duties include appealing any claims that an insurance company has denied a patient and fixing any mistakes with the billing department. You also perform administrative tasks.

What are the key skills and qualifications needed to thrive as a medical collections specialist, and why are they important?

To thrive as a Medical Collections Specialist, you need a solid understanding of medical billing, insurance processes, and accounts receivable, often supported by experience in healthcare finance or a related certification. Familiarity with billing software, electronic health records (EHR) systems, and collections databases is typically required. Strong negotiation, attention to detail, and effective communication skills help you resolve payment issues and maintain positive relationships with patients and insurers. These skills ensure timely revenue recovery for healthcare providers while upholding compliance and patient satisfaction.

What are some common challenges faced in a medical collections role and how can they be effectively managed?

Medical Collections professionals often encounter challenges such as navigating complex insurance policies, handling denied or delayed claims, and communicating with patients who may be experiencing financial hardship. Success in this role requires strong organizational skills, persistence, and empathy when discussing account balances with patients. Building positive relationships with insurance companies and maintaining accurate records can help streamline the collection process and support timely resolution of outstanding accounts.

What does a medical collections specialist do?

A medical collections specialist manages unpaid medical bills by contacting patients and insurance companies to collect payments, verify insurance coverage, and resolve billing discrepancies. They often use billing software and must have knowledge of healthcare regulations and insurance processes to ensure accurate and timely collections.
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Medical Collections jobs near you
Infographic showing various Medical Collections job openings in Covington, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, and 7% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,170 per year, or $16.9 per hour.

Financial Services Representative

World Acceptance Corporation

Snellville, GA • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily outbound calling, including high-volume collection activity, meeting with customers in person, and closing loans. The FSR is accountable for keeping accounts current while consistently generating new business. Success in this role requires the ability to manage a fast-paced workload, handle challenging conversations, and meet performance goals across sales, collections, tax services, and branch operations, with opportunities for performance-based earnings and advancement.
Compensation
$15-$18 per hour, based on experience and location, plus performance-based bonus opportunities. Total earnings increase with strong individual and branch performance.
Why Join World:
  • Strong growth opportunities - Many of our leaders, including executives, started in this role

  • Promote-from-within culture - A large percentage of team members advance into leadership roles

  • Performance-based earnings - Bonus opportunities tied to branch results

  • Comprehensive benefits for all stages of life - Including major medical, dental, vision, life insurance, long-term disability, and free mental health support

  • Retirement and time off - 401(k) with company match, paid holidays, and vacation time

  • Community focus - Paid volunteer time and a strong commitment to giving back

  • Work-life balance - Predictable schedules with a focus on time outside of work

About World Finance:
World Finance has been recognized as a Top Workplace USA for six consecutive years and a Newsweek Most Trustworthy Company. Since 1962, we have helped millions of customers meet their financial needs through personal loans, tax services, and credit-building solutions. With over 1,000 branches across 16 states, we are committed to serving the communities where we live and work.
Essential Duties and Responsibilities:
  • Drive and close loan sales by taking applications, explaining terms, and asking for the business

  • Conduct substantial daily outbound customer outreach for collections, application follow-up, tax services, and new business generation; thrive in a high-volume, phone-intensive environment

  • Manage delinquent accounts by securing payments and setting payment arrangements

  • Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services

  • Prepare individual tax returns, gather and review required documentation, and assist customers with tax-related questions in compliance with company policies and applicable regulations

  • Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution

  • Process payments, account updates, tax-related documentation, and document all activity in company systems

  • Maintain accurate and compliant records, including timely credit denial letters and required tax documentation

  • Handle and balance cash, and complete required bank runs to deliver deposits

  • Follow company policies, procedures, and regulatory requirements

  • Complete required training and meet performance expectations for sales, collections, tax preparation, and account management

Basic Requirements:
  • High school diploma or equivalent

  • Valid driver's license, reliable transportation, and current insurance

  • Must be able to independently perform all required bank runs, including transporting deposits, without relying on non-employees for transportation

  • Ability to obtain required insurance licensing

Experience & Skills:
  • Experience in sales, customer service, collections, or account management with measurable results

  • Proven ability to handle high-volume calls and difficult customer conversations

  • Track record of meeting or exceeding goals in a fast-paced environment

  • Strong communication, problem-solving, and organizational skills

  • Basic computer skills with accurate and consistent data entry

Preferred Backgrounds:
Experience inbanking, retail, restaurants, hospitality, collections, call centers, insurance, healthcare front office, or similar customer-facing rolesis preferred.
Physical and Environmental Requirements:
  • Office based role with standard lighting and noise levels

  • Regular in-person attendance during scheduled work hours is essential; occasional extended hours or weekend work may be required based on business needs

  • Combination of stationary work and regular movement throughout the office, including occasional walking, standing, bending, reaching, and similar activities

  • Occasional light lifting, pushing, or pulling of office materials (generally up to 30 pounds)

  • Ability to perform computer work, handle documents, and communicate information effectively

  • Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking

  • Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically

  • May assist with general office upkeep to maintain a professional environment

  • Occasional local travel to offsite locations and banks as required for business purposes

It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. The duties listed are the essential functions of this position. Reasonable accommodations may be made unless they create an undue hardship to the Company. Physical and environmental requirements are representative of those needed to successfully perform the job.

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