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Medical Collections Jobs in Chicago, IL (NOW HIRING)

circa

Credit and Collections Manager

Skokie, IL

$98K - $124K/yr

Visual Comfort covers the majority of employee medical premiums, and offers competitive vision and dental coverage available starting the first day of the month following your start date. * Insurance:

Gallagher

Collections Specialist

Rolling Meadows, IL · On-site

$18.50 - $25.25/hr

The Collections Specialist will be responsible for managing and executing collection activities to ensure timely recovery of outstanding balances while maintaining positive relationships with clients.

Reliant

Remote - Collections Specialist (Illinois)

Gary, IN · On-site +1

$16 - $19/hr

Benefits - Medical, Dental, Vision, Life and Disability insurance; 401K, Paid Vacation and Holidays ... Collections experience strongly preferred * 1-3 years' experience preferred in Collections, Sales ...

Sterling Engineering Inc.

Collections Manager

Chicago, IL · On-site

$80K - $100K/yr

Medical, Dental, Vision, PTO, 401K *Must come from distribution or manufacturing industry* Are you a results-driven credit and collections professional who thrives in a fast-paced environment? Do you ...

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

$18.50 - $25.25/hr

Primary Position Objective The Collections Specialist supports the management of delinquent ... AmeriNat offers a competitive benefits package including 401k; performance incentives; paid medical ...

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

$18.50 - $25.25/hr

Primary Position Objective The Collections Specialist supports the management of delinquent ... AmeriNat offers a competitive benefits package including 401k; performance incentives; paid medical ...

TouchTunes

Credit & Collections Specialist

Schaumburg, IL · On-site

$52K - $60K/yr

Collections Specialist Location: Schaumburg, IL | Hybrid - up to 50% remote Your mission at TouchTunes TouchTunes is looking for a Collections Specialist to join our Accounts Receivable team. You'll ...

octavegroup

Credit & Collections Specialist

Schaumburg, IL · Hybrid

$18.25 - $24.50/hr

Collections Specialist Location: Schaumburg, IL | Hybrid - up to 50% remote Your mission at TouchTunes TouchTunes is looking for a Collections Specialist to join our Accounts Receivable team. You'll ...

octavegroup

Credit & Collections Specialist

Schaumburg, IL · Hybrid

$18.25 - $24.50/hr

Collections Specialist Location: Schaumburg, IL | Hybrid - up to 50% remote Your mission at TouchTunes TouchTunes is looking for a Collections Specialist to join our Accounts Receivable team. You'll ...

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All JobsMedical Collections JobsMedical Collections Jobs in Chicago, IL

Medical Collections information

See Chicago, IL salary details

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How much do medical collections jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for medical collections in Chicago, IL is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $22.55 per hour, depending on experience, location, and employer.

What is medical collections?

Medical collections refer to the process of recovering unpaid medical bills from patients or insurance companies. When a patient or their insurer does not pay for medical services within a specified period, healthcare providers may assign or sell the debt to a collections agency. Medical collections specialists work to contact patients, negotiate payment plans, and ensure outstanding balances are resolved. This process is essential for maintaining the financial health of medical practices and hospitals while also adhering to relevant laws and regulations.

What are medical collections jobs?

People who work in medical collections serve as an intermediary between the patient and the insurance company. Your responsibilities in this career include filing claims, answering patients’ questions about their health care, and advising patients on their insurance and benefit coverage. Medical collectors run a monthly report to find any outstanding bill that is at least 30 days old. You then call up insurance companies to settle any billing matters. Other duties include appealing any claims that an insurance company has denied a patient and fixing any mistakes with the billing department. You also perform administrative tasks.

What are the key skills and qualifications needed to thrive as a medical collections specialist, and why are they important?

To thrive as a Medical Collections Specialist, you need a solid understanding of medical billing, insurance processes, and accounts receivable, often supported by experience in healthcare finance or a related certification. Familiarity with billing software, electronic health records (EHR) systems, and collections databases is typically required. Strong negotiation, attention to detail, and effective communication skills help you resolve payment issues and maintain positive relationships with patients and insurers. These skills ensure timely revenue recovery for healthcare providers while upholding compliance and patient satisfaction.

What are some common challenges faced in a medical collections role and how can they be effectively managed?

Medical Collections professionals often encounter challenges such as navigating complex insurance policies, handling denied or delayed claims, and communicating with patients who may be experiencing financial hardship. Success in this role requires strong organizational skills, persistence, and empathy when discussing account balances with patients. Building positive relationships with insurance companies and maintaining accurate records can help streamline the collection process and support timely resolution of outstanding accounts.

What does a medical collections specialist do?

A medical collections specialist manages unpaid medical bills by contacting patients and insurance companies to collect payments, verify insurance coverage, and resolve billing discrepancies. They often use billing software and must have knowledge of healthcare regulations and insurance processes to ensure accurate and timely collections.
More about Medical Collections jobs

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For Medical Collections jobs in Chicago, IL, the most frequently searched job titles are:

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The top searched job categories for Medical Collections jobs in Chicago, IL are:

Medical Collections jobs near you
Infographic showing various Medical Collections job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $42,701 per year, or $20.5 per hour.

Sr Credit & Collections Representative

Yamazen

Elk Grove Village, IL • On-site

$28.85 - $33.66/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Sr Credit & Collections Representative

Headquarters - Elk Grove Village, IL 60007

Overview

Salary Range $28.85 - $33.66 Hourly

Description

Senior Credit & Collections Representative

The Credit and Collections Representative supports healthy cash flow and customer relationships by administering commercial credit and collections for Yamazen Inc. The role proactively identifies issues and takes action to maximize the efficiency and effectiveness of credit and collections management while continuously improving existing management practices. Working with customers and internal teams, this position evaluates risk, manages receivables, resolves complex account issues and drives timely payment.

Key Responsibilities

  • Manage an assigned accounts receivable portfolio: review aging, prioritize risk, contact customers, secure and track payment commitments, document activity, and drive balances to timely resolution.
  • Evaluate customer credit using applications, references, credit reports, payment history, and available financial information; recommend limits, terms, holds, releases, and other risk controls within established authority.
  • Investigate and resolve billing disputes, deductions, short payments, unapplied cash, payment-application issues, and invoice or account discrepancies; coordinate root-cause correction with customers and internal teams.
  • Monitor exposure, delinquency trends, promises to pay, and high-risk accounts; prepare aging and collection reports, escalate material risks, and recommend bad-debt, agency, legal, or other action for approval.
  • Proactively identify process, system, and control issues; implement improvements, standardize workflows, maintain accurate records and procedures, and support policy and internal-control compliance.
  • Serve as a senior resource by providing guidance and training, supporting audits and special projects, and maintaining professional customer relationships while protecting company interests.
Qualifications
  • High school diploma or equivalent; equivalent relevant education and experience may be considered.
  • Associate or bachelor's degree in Accounting, Finance, or Business; distribution or manufacturing, advanced Excel, INFOR, credit-reporting tools, or professional credit certification experience is preferred
  • Five or more years of business-to-business credit, collections, accounts receivable, or related experience with complex or high-value accounts.
  • Commercial credit, collections, aging, cash application, billing, deductions, ERP/accounting systems, and Microsoft Excel and Outlook.
  • Proactive judgment, analysis, negotiation, communication, accuracy, organization, and problem-solving; protects confidential information and resolves escalated issues independently.

Compensation and Benefits:

The estimated base pay for the position is typically between $28.85 - $33.66 (60-70k)

The actual base pay for the position may be influenced by factors such as education, training skills, qualifications, competencies, years of experience, job-related knowledge, and scope of the role, and could be outside of the posted pay range.

In addition to base pay, Yamazen Inc. provides a competitive compensation package including salary and semi-annual bonus opportunities. Employee benefits include COMPANY PAID medical, dental, vision, short- & long-term disability and life insurance within the first 60 days, 401K with company match, and more!

Time off: Vacation / Personal sick days / Company paid holidays

Misc: Flexible work hours, Bi-weekly catered lunches, New car discount program, Employee Assistance Program.

No phone calls please.

Yamazen is an equal opportunity employment company. All applicants are considered regardless of age, race, sex, color, national origin, religion, marital or veteran status, sexual orientation or any other protected status.

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