Medical Coding In Japan Jobs in Henderson, NC (NOW HIRING)

• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development

The Office Manager at Across the Life Span, PLLC serves as the operational backbone of the practice, ensuring efficient day‑to‑day administrative functions, seamless billing and coding workflows, and a welcoming, compliant clinical environment. This role requires a tech‑savvy, organized, and client‑centered professional with a strong background in medical or behavioral health administration. The ideal candidate brings expertise in medical billing, coding, and office systems management, and is committed to supporting a team dedicated to transforming lives.

• Oversee all front‑office and back‑office administrative functions including scheduling, referral coordination, and patient intake workflows.
• Manage electronic health record (EHR) system administration—including staff training, system updates, and troubleshooting.
• Maintain organized and compliant client files, credentialing records, and HR documentation.
• Coordinate office supply procurement, equipment maintenance, and vendor relationships.
• Implement and maintain office policies, standard operating procedures (SOPs), and HIPAA compliance protocols.
• Serve as the primary point of contact for building management, technology vendors, and third‑party contractors.

• Oversee all aspects of medical billing including charge entry, claims submission, payment posting, and denial management.
• Ensure accurate application of medical and behavioral health procedure codes (CPT, ICD‑10) across all service lines.
• Monitor accounts receivable (AR), follow up on unpaid claims, and produce regular billing reports for leadership.
• Coordinate prior authorizations and eligibility verifications for Medicaid, Medicare, and commercial insurance.
• Stay current with NC Medicaid billing requirements, LME‑MCO guidelines, and payer‑specific policies.
• Identify billing discrepancies and implement corrective action plans.

• Supervise and support administrative staff, including scheduling, onboarding, and performance guidance.
• Coordinate staff credentialing and re‑credentialing processes with payers and licensing boards.
• Support new employee orientation and ensure completion of required training modules.
• Facilitate communication between clinical and administrative teams to promote operational alignment.

• Serve as the primary administrator for the practice management system and EHR platform.
• Leverage technology solutions to streamline workflows, automate reporting, and improve operational efficiency.
• Coordinate IT support requests and ensure cybersecurity protocols are followed.
• Generate administrative and financial reports for executive leadership as needed.

• Bachelor's degree in health administration, Business, Medical Assisting, or a closely related field preferred; equivalent experience considered.
• 3–5 years of progressively responsible experience in a medical or behavioral health office setting.
• Demonstrated proficiency in medical billing, coding (CPT and ICD‑10), and AR management.
• Strong technology aptitude—proficient with EHR systems, Microsoft Office Suite, and practice management platforms.
• Knowledge of HIPAA regulations, healthcare compliance standards, and payer requirements.
• Exceptional organizational, problem‑solving, and communication skills.

• Certified Medical Assistant (CMA) or Certified Medical Administrative Assistant (CMAA) credential.
• Experience in behavioral health, substance use, or mental health practice settings.
• Familiarity with NC Medicaid, Medicaid Managed Care, and LME‑MCO billing systems.
• Experience with credentialing, CAQH, and payer enrollment processes.
• Background in human resources or personnel management.

This is a primarily in‑office role at our Roxboro, NC location. The Office Manager must be comfortable in a fast‑paced behavioral health environment and maintain professionalism, confidentiality, and composure at all times. Some flexibility in schedule may be required. Reasonable accommodations will be provided for individuals with disabilities.