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Medical Claim Customer Service Representative Jobs

Logan Health

Customer Service Representative

Kalispell, MT · On-site

$15.75 - $21.50/hr

Logan Health Medical Center - Kalispell, MontanaSchedule: Day Shift - 8 Hours | Full-Time - 40 ... Your commitment to resolving issues and ensuring timely and accurate claim resolutions will help us ...

General Insurance Services of Asheville, Inc.

Be Seen First

Customer Service Representative Insurance

Asheville, NC · On-site

$40K - $55K/yr (+ commission)

We are seeking a Customer Service Representative for Personal or Commercial Insurance to become a ... Calculate and assist in claim settlements * Qualifications: * Previous experience in insurance and ...

ICONMA

Customer Service Representative I

East Syracuse, NY · On-site

$15 - $20.50/hr

Customer Service Representative I Our client, a Health Insurance company, is looking for a Customer ... plan benefits, claim payments and denials, and eligibility in accordance with custom designed ...

Puget Collision

Customer Service Rep

Eugene, OR · On-site

$16.25 - $22/hr

The CSR must be able to secure the customer by being an empathetic listener with the ability to ... Inform customer of repair process, insurance claim processing, payment procedures, repair ...

BlueScope Steel

Customer Service Representative

Memphis, TN · On-site

$14.25 - $19.50/hr

Customer Service Representative For over 100 years, BlueScope continues to build on our reputation ... Document potential claim issues and provide Project Managers with back-up information for submitted ...

Puget Collision

Customer Service Rep

Eugene, OR · On-site

The CSR must be able to secure the customer by being an empathetic listener with the ability to ... Inform customer of repair process, insurance claim processing, payment procedures, repair ...

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Medical Claim Customer Service Representative information

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$12

$19

$29

How much do medical claim customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for medical claim customer service representative in the United States is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What are popular job titles related to Medical Claim Customer Service Representative jobs?

For Medical Claim Customer Service Representative jobs, the most frequently searched job titles are:

Customer Service Representative

Fredericksburg, VA • On-site

Classic Collision
See more jobs at Classic Collisionexternal

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Classic Collision rating

6.5

Company rating: 6.5 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative
Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
  • Paid Weekly
  • Continuous Training
  • Supportive Team Culture
  • Company match 401K
  • Medical/Dental/Vision
  • Paid Time Off - 6 Paid Holiday
  • Rewarding Work

Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
  • Explain and educate customers on repair process on a high level, including insurance claim information and processes.
  • Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
  • Coordinate Rental Car /Tow companies to provide one-stop service to all customers.
  • Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate.
  • May assist in customer communication throughout the repair process.
  • Monitor DRP assignments, estimate/repair appointments and capture rates of assignments.
  • Follow up on all DRP assignments present and past to maintain sales for the center.
  • Maintain DRP logbooks and Enterprise ARMS daily.
  • Secure proper payments
  • Assist with reconciling invoices to payables report daily and monthly (as applicable)
  • Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
  • Perform other administrative tasks and duties as required to successfully meet the needs of the business.
  • Other duties as assigned.

Qualifications
  • Must be at least 18 years of age.
  • Previous experience in customer service, sales, or other related fields is preferred.
  • Must have a valid driver's license and be eligible for coverage under company insurance policy.
  • Effective communication (written and verbal) and interpersonal skills are required.
  • Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment.

Behaviors/Competencies
Integrity-Respect and accountability at every level and every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit andsupports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call (450)500-6808 . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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