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Medical Billing Patient Account Representative Jobs

Robert Half

Patient Account Representative

Fishers, IN · On-site

$20/hr

The Patient Account Representative will serve as the primary point of contact for patients regarding medical accounts, billing questions, and financial responsibility. This position requires a strong ...

Survival Flight

Patient Account Representative

Chandler, AZ · On-site

$17.50 - $23/hr

If you have experience in medical accounts receivable, collections, or ambulance billing and take ... Position Summary The Patient Account Representative is responsible for managing patient accounts ...

Survival Flight

Patient Account Representative

Chandler, AZ · On-site

$17.50 - $23/hr

If you have experience in medical accounts receivable, collections, or ambulance billing and take ... Position SummaryThe Patient Account Representative is responsible for managing patient accounts ...

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ... Midtown Campus Patient Financial Services Day Shift M-F 7:00AM-3:30PM Medical Billing Equal ...

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How much do medical billing patient account representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for medical billing patient account representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What does a medical billing patient account representative do?

A Medical Billing Patient Account Representative is responsible for managing patient billing accounts, processing insurance claims, and ensuring the accurate and timely collection of payments for healthcare services. They communicate with patients regarding their bills, resolve billing issues, and help patients understand their financial responsibilities. Additionally, they may work with insurance companies to clarify coverage, submit claims, and follow up on unpaid accounts.

What are the key skills and qualifications needed to thrive as a medical billing patient account representative, and why are they important?

To thrive as a Medical Billing Patient Account Representative, you need a solid understanding of medical billing procedures, insurance claims processing, and healthcare regulations, ideally backed by a high school diploma or postsecondary coursework in medical billing. Familiarity with medical billing software, electronic health records (EHR) systems, and coding standards such as ICD-10 and CPT is typically required. Strong attention to detail, organizational skills, and effective communication are crucial for addressing patient inquiries and resolving billing discrepancies. These skills ensure accurate billing, timely payments, and positive patient experiences within the healthcare revenue cycle.

What are some common challenges faced by medical billing patient account representatives, and how can they be managed?

Medical Billing Patient Account Representatives often encounter challenges such as managing denied or delayed insurance claims, accurately interpreting complex billing codes, and communicating with patients about outstanding balances. To handle these challenges, representatives must stay organized, maintain up-to-date knowledge of medical billing regulations, and develop strong communication skills for interacting with both patients and insurance companies. Many organizations provide ongoing training and support, and teamwork with other billing staff and healthcare providers is essential for resolving issues efficiently.

What cities are hiring for Medical Billing Patient Account Representative jobs?

Cities with the most Medical Billing Patient Account Representative job openings:

What states have the most Medical Billing Patient Account Representative jobs?

States with the most job openings for Medical Billing Patient Account Representative jobs include:

What are popular job titles related to Medical Billing Patient Account Representative jobs?

For Medical Billing Patient Account Representative jobs, the most frequently searched job titles are:

Infographic showing various Medical Billing Patient Account Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.

Patient Account Representative - Medical Billing [NFMS]

Jacksonville, FL • On-site

North Florida Surgeons, P.A.
See more jobs at North Florida Surgeons, P.A.external

$16.50 - $21.75/hr

Full-time

Re-posted yesterday

Job description

Patient Account Representative - Medical Billing
Overview:
North Florida Surgeons is a leading healthcare provider committed to delivering exceptional patient care and service. We have over 300 medical providers and physician extenders and are currently seeking a detail-oriented and motivated Medical Billing/Patient Accounts Specialist to join our dynamic team. This role is essential in ensuring accurate billing, timely reimbursement, and excellent patient financial experiences. The ideal candidate brings experience in healthcare billing and collections, along with a commitment to delivering exceptional service and maintaining compliance.
Key Responsibilities:
  • Review and prepare patient accounts for billing, ensuring accuracy and completeness
  • Ensure timely receipt of claim submission and payments; processing payments accordingly and reconciling all necessary data.
  • Follow up on unpaid or denied claims with insurance companies and patients and assist in the resolution of outstanding payments from past due accounts.
  • Investigate and resolve billing discrepancies and provide documentation for appeals
  • Communicate with patients regarding balances, billing questions, and payment plans
  • Collaborate with the revenue cycle team to meet department goals and improve processes
  • Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.
  • Communicate with insurance companies, patients, and internal departments to resolve billing issues.
  • Maintain up-to-date knowledge of insurance guidelines and billing regulations.
  • Assist patients with billing inquiries and payment plans.
  • Insurance verification and authorization
  • Maintain compliance with HIPAA and other healthcare regulations

Qualifications:
  • High school diploma or equivalent; associate degree or certification in medical billing/coding preferred.
  • 1–3 years of experience in medical billing, patient accounts, or a related field.
  • Knowledge of ICD-10, CPT, and HCPCS coding systems.
  • Solid understanding of EOBs, insurance claims processing, and medical billing codes (ICD-10, CPT)
  • Strong attention to detail and organizational skills
  • Excellent verbal and written communication skills
  • Familiarity with EHR and billing software (e.g., Epic, Cerner, Meditech).
  • Proficiency with Microsoft Office (especially Word and Excel)

Apply