ZipRecruiter

Log In

1

Medical Billing Collections Jobs in Oak Ridge, TN

Covenant Health

SUPV PATIENT ACCOUNTING

Knoxville, TN · On-site

... Medical Group, our area's fastest-growing physician practice division. Headquartered in Knoxville ... Supervises accuracy and timeliness of collections, charity care, and bad debt activities to ensure ...

Covenant Health

SUPV PATIENT ACCOUNTING

Knoxville, TN · On-site

... Medical Group, our area's fastest-growing physician practice division. Headquartered in Knoxville ... Supervises accuracy and timeliness of collections, charity care, and bad debt activities to ensure ...

PILOT

Representative Credit

Knoxville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Work with store reconcilers and third-party billing cards to help research manual re-bills and ... Medical Plan/Dental/Vision • 401(k) Flexible Spending Accounts • Adoption Assistance • ...

previous pagenext page

Showing results 21-40

All JobsMedical Billing Collections JobsMedical Billing Collections Jobs in Oak Ridge, TN

Medical Billing Collections information

See Oak Ridge, TN salary details

$12

$19

$26

How much do medical billing collections jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for medical billing collections in Oak Ridge, TN is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.59 per hour, depending on experience, location, and employer.

What is medical billing collections?

Medical billing collections refer to the process of pursuing payments on medical bills from patients and insurance companies. This job involves reviewing accounts, sending invoices, following up on unpaid bills, and working to resolve any discrepancies or denials from payers. Professionals in this field must have a strong understanding of insurance policies, billing codes, and healthcare regulations. Effective communication and negotiation skills are essential to work with both patients and insurers to collect outstanding balances.

What are the key skills and qualifications needed to thrive as a medical billing collections specialist?

To thrive as a Medical Billing Collections Specialist, you need strong knowledge of medical billing procedures, coding systems like ICD-10 and CPT, and a high school diploma or equivalent—often supplemented by specialized certification. Familiarity with billing software, electronic health records (EHRs), and insurance claim management systems is typically required. Excellent communication, attention to detail, and problem-solving abilities help you effectively resolve payment issues and work with patients or insurers. These skills and qualifications are essential to ensure accurate reimbursement, minimize claim denials, and maintain the financial health of healthcare organizations.

What are some common challenges faced by professionals in medical billing collections, and how can they be effectively managed?

Professionals in medical billing collections often encounter challenges such as insurance claim denials, delayed payments, and complex patient inquiries regarding billing statements. Effectively managing these issues requires strong attention to detail, clear communication skills, and up-to-date knowledge of insurance policies and coding procedures. Building positive relationships with patients and insurance representatives, staying organized, and regularly attending industry training can help address these challenges and improve collection rates.

What is the difference between Medical Billing Collections vs Medical Billing?

AspectMedical Billing CollectionsMedical Billing
CertificationsMedical Billing Certification, Collections Certification (optional)Medical Billing Certification (preferred)
Work EnvironmentCollections departments, often in healthcare offices or outsourcing firmsBilling departments within healthcare facilities or billing companies
Primary ResponsibilitiesFollow-up on unpaid claims, recovering overdue paymentsSubmitting claims, coding, and processing payments
Common UsageFocuses on overdue accounts and payment recoveryHandles entire billing cycle from claim submission to payment posting

Medical Billing Collections primarily concentrates on recovering unpaid or overdue patient accounts, while Medical Billing covers the entire process of submitting claims and managing payments. Both roles require similar certifications and work in healthcare billing environments, but their core functions differ in focus and scope.

Is it hard to get a job as a medical billing collections?

Getting a job as a medical billing collections specialist generally requires basic knowledge of medical billing processes, familiarity with billing software, and strong attention to detail. Entry-level positions are often available, and relevant certifications can improve job prospects, but competition can vary based on location and experience levels.

What does a medical billing collections specialist do?

A medical billing collections specialist is responsible for following up on unpaid or overdue medical bills, contacting patients or insurance companies to collect payments, and ensuring accounts are settled accurately. They often use billing software and have knowledge of healthcare regulations and insurance processes to resolve billing issues efficiently.

What are popular job titles related to Medical Billing Collections jobs in Oak Ridge, TN?

For Medical Billing Collections jobs in Oak Ridge, TN, the most frequently searched job titles are:

What job categories do people searching Medical Billing Collections jobs in Oak Ridge, TN look for?

The top searched job categories for Medical Billing Collections jobs in Oak Ridge, TN are:

What cities near Oak Ridge, TN are hiring for Medical Billing Collections jobs?

Cities near Oak Ridge, TN with the most Medical Billing Collections job openings:

Medical Billing Collections jobs near you
Infographic showing various Medical Billing Collections job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,797 per year, or $19.6 per hour.

Patient Access Specialist Hospital, Blount, FT, Days

Prisma Health

Maryville, TN • On-site

$15 - $20/hr

Full-time

Re-posted 14 days ago

Prisma Health rating

7.1

Company rating: 7.1 out of 10

Based on 350 frontline employees who took The Breakroom Quiz

381st of 887 rated healthcare providers

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Receives and interviews patients to collect and verify pertinent demographic and financial data. Verifies insurance and initiates pre-authorization process when required. Collects required payments or makes necessary financial arrangements. Performs all assigned duties in a courteous and professional manner. May perform business office functions.

Essential Functions

  • All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.

  • Interviews patient or other source (in accordance with HIPAA Guidelines) to secure information relative to financial status, demographic data and employment information. Enters accurate information into computer database, accesses Sovera to ensure the most recent insurance card is on file, and scans documents according to departmental guidelines. Follows up for incomplete and missing information.

  • Verifies insurance coverage/benefits utilizing online eligibility or by telephone inquiry to the employer and/or third-party payor. Information obtained through insurance verification must always be documented in the system. Assigns appropriate insurance plan from the third-party database; ensures insurance priorities are correct based on third-party requirements/ COB. Initiates pre-certification process as required according to Departmental Guidelines; obtains signed waiver for cases where pre-certification is required but not yet obtained.

  • Obtains necessary signatures and other information on appropriate forms and documents as required including, but not limited to, Consent Form, Liability Assignment, and Waiver Letter.

  • Receives payments and issues receipts, actively working toward collection goals. Maintains cash funds/verification logs and makes daily deposits according to departmental policies and procedures.

  • Prepares and distributes appropriate reports, documents, and patient identification items as required. This includes, but is not limited to, Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, Medicare Booklet, schedules, productivity logs, monthly collection reports, patient armbands, patient valuables, etc.

  • Communicates to patients their estimated financialresponsibility.Requests payment prior to or at the time of service. Refers patients who may need extended terms to the Medical Services Payment Program and patients needing financial assistance to appropriate program.

  • Performs other duties as assigned.

Supervisory/Management Responsibilities

  • This is a non-management job that will report to a supervisor, manager, director, or executive.


Minimum Requirements

  • Education - High School diploma or equivalent OR post-high school diploma/highest degree earned

  • Experience - Two (2) years of Admissions, Billing, Collections, Insurance and/or Customer Service


In Lieu Of

  • NA

Required Certifications, Registrations, Licenses

  • NA

Knowledge, Skills and Abilities

  • Basic computer skills (word processing, spreadsheets, database, data entry)

  • Knowledge of office equipment (fax/copier)

  • Mathematical skills

  • Registration and scheduling experience- Preferred

  • Familiarity with medical terminology- Preferred

Work Shift

Day (United States of America)

Location

Blount Memorial Hospital

Facility

7001 Corporate

Department

70019272 Patient Access-Blount

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

What Prisma Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply