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Medical Billing Collections Jobs in Oak Ridge, TN

Claiborne Hauling

AR/Invoice Specialist

Knoxville, TN

$17 - $22.50/hr

... accounts receivable, billing, collections, or accounting experience preferred * Experience in ... Medical, Dental amp; Vision Insurance available * HSA with company match * 401K with company match

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All JobsMedical Billing Collections JobsMedical Billing Collections Jobs in Oak Ridge, TN

Medical Billing Collections information

See Oak Ridge, TN salary details

$12

$19

$26

How much do medical billing collections jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for medical billing collections in Oak Ridge, TN is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.59 per hour, depending on experience, location, and employer.

What is medical billing collections?

Medical billing collections refer to the process of pursuing payments on medical bills from patients and insurance companies. This job involves reviewing accounts, sending invoices, following up on unpaid bills, and working to resolve any discrepancies or denials from payers. Professionals in this field must have a strong understanding of insurance policies, billing codes, and healthcare regulations. Effective communication and negotiation skills are essential to work with both patients and insurers to collect outstanding balances.

What are the key skills and qualifications needed to thrive as a medical billing collections specialist?

To thrive as a Medical Billing Collections Specialist, you need strong knowledge of medical billing procedures, coding systems like ICD-10 and CPT, and a high school diploma or equivalent—often supplemented by specialized certification. Familiarity with billing software, electronic health records (EHRs), and insurance claim management systems is typically required. Excellent communication, attention to detail, and problem-solving abilities help you effectively resolve payment issues and work with patients or insurers. These skills and qualifications are essential to ensure accurate reimbursement, minimize claim denials, and maintain the financial health of healthcare organizations.

What are some common challenges faced by professionals in medical billing collections, and how can they be effectively managed?

Professionals in medical billing collections often encounter challenges such as insurance claim denials, delayed payments, and complex patient inquiries regarding billing statements. Effectively managing these issues requires strong attention to detail, clear communication skills, and up-to-date knowledge of insurance policies and coding procedures. Building positive relationships with patients and insurance representatives, staying organized, and regularly attending industry training can help address these challenges and improve collection rates.

What is the difference between Medical Billing Collections vs Medical Billing?

AspectMedical Billing CollectionsMedical Billing
CertificationsMedical Billing Certification, Collections Certification (optional)Medical Billing Certification (preferred)
Work EnvironmentCollections departments, often in healthcare offices or outsourcing firmsBilling departments within healthcare facilities or billing companies
Primary ResponsibilitiesFollow-up on unpaid claims, recovering overdue paymentsSubmitting claims, coding, and processing payments
Common UsageFocuses on overdue accounts and payment recoveryHandles entire billing cycle from claim submission to payment posting

Medical Billing Collections primarily concentrates on recovering unpaid or overdue patient accounts, while Medical Billing covers the entire process of submitting claims and managing payments. Both roles require similar certifications and work in healthcare billing environments, but their core functions differ in focus and scope.

What does a medical billing collections specialist do?

A medical billing collections specialist is responsible for following up on unpaid or overdue medical bills, contacting patients or insurance companies to collect payments, and ensuring accounts are settled accurately. They often use billing software and have knowledge of healthcare regulations and insurance processes to resolve billing issues efficiently.

What are popular job titles related to Medical Billing Collections jobs in Oak Ridge, TN?

For Medical Billing Collections jobs in Oak Ridge, TN, the most frequently searched job titles are:

What job categories do people searching Medical Billing Collections jobs in Oak Ridge, TN look for?

The top searched job categories for Medical Billing Collections jobs in Oak Ridge, TN are:

What cities near Oak Ridge, TN are hiring for Medical Billing Collections jobs?

Cities near Oak Ridge, TN with the most Medical Billing Collections job openings:

Medical Billing Collections jobs near you
Infographic showing various Medical Billing Collections job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,797 per year, or $19.6 per hour.

Insurance Billing Coordinator - KOC Central Business Office

OrthoTennessee

Knoxville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Description
Are you passionate about helping orthopaedic patients? Do you want to be part of the largest orthopaedic provider in Eastern Tennessee? Join the team at KOC in our Revenue Cycle Department, where we provide personalized care in a collaborative and supportive environment. We are currently seeking a full-time Insurance Collector who is committed to providing superior service and eager to grow within a highly respected orthopaedic practice.
At Knoxville Orthopaedic Clinic, our purpose is to improve lives through patient-centered care - every patient, every time. And we've been doing just that since our founding in 1930.
Key Responsibilities:
  • Prepare insurance claims for filing by gathering the necessary paperwork and information for compliant billing
  • Submit paper claims with the required documentation (Primary, Secondary, and Tertiary).
  • Manage daily mail by providing requested documents and information to payers, attorneys, and collection agencies.
  • Resolve issues that prevent the creation of claims.
  • Address and resolve eligibility to proactively obtain health insurance information for patient with scheduled appointments.
  • Ensure pre-authorization numbers are entered into the billing system.
  • Correct any patient demographic or insurance information as needed to refile rejected or denied claims.
  • May be responsible for coordinating or resolving billing issues related to Skilled Nursing Facilities
  • Contacts payers to research claim status, notes accounts and follows up

Preferred Experience and Qualifications:
  • 1+ years of experience in a medical billing office or similar
  • Experience with patient or customer collections
  • Maintain patient confidentiality and compliance standards
  • Excellent communication skills, both verbal and written
  • Ability to thrive in a collaborative, team-oriented environment and independently
  • Dedication to providing exceptional patient care and service

Why Join KOC:
  • Full-time and part-time schedule with flexibility
  • Training and mentorship in orthopaedics
  • Strong collaboration with referring orthopaedic surgeons
  • Modern, well-equipped facilities in a trusted clinical setting
  • Purpose-driven culture focused on delivering great outcomes and improving lives

We offer competitive pay and an excellent benefits package, including:
Low-cost, high quality medical, dental, and vision coverage
401(k) with profit sharing
Life insurance and long-term disability
Generous paid time off (PTO)
Employee discounts and more
Knoxville Orthopaedic Clinic was proudly recognized as a Top Workplace for 2025! Apply today to become part of a team making a difference in orthopaedic care - every patient, every time.

Apply