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Job Title: Graffana ELK Software Development Lead Location: Pittsburgh, Pennsylvania Type: Full Time Work Model: Onsite – onsite

Responsibilities

• Lead the design, development, and implementation of enterprise observability and monitoring solutions using Grafana, Elasticsearch, Logstash, Kibana (ELK).
• Architect scalable logging, monitoring, alerting, and visualization frameworks to provide end-to-end visibility into application, infrastructure, and business-critical systems.
• Drive the development and optimization of centralized log management platforms using Elasticsearch and Logstash, ensuring high availability, detecting anomalies, and data retention compliance.
• Design and develop interactive Grafana dashboards, reports, and real-time monitoring solutions to support operational intelligence, performance analysis, and executive reporting.
• Develop and maintain automated alerting strategies using Grafana, Elasticsearch, Prometheus, and integrated monitoring tools to improve system reliability and reduce mean time to resolution.
• Monitor, troubleshoot, and tune Kafka streaming jobs to improve performance, scalability, and operational reliability.
• Collaborate with architects, data engineers, DevOps teams, and business stakeholders to design and implement modern streaming and event-driven data platforms.
• Analyze user requirements, and define technical project scope and assumptions for assigned tasks.
• Create technical designs for new systems, and/or modifications to existing systems.
• Translate detailed requirements into functional system designs.
• Prioritize work, meet deadlines, and establish and maintain effective working relationships with clients, project team members, supervisors, and employees from other departments.
• Partner with business leaders, enterprise architects, and product owners to identify new graph-based use cases, evaluate emerging technologies, and align Neo4j initiatives with digital transformation goals.

Requirements

• At least 8+ years of experience in software development, observability engineering, monitoring platforms, or enterprise logging solutions, with demonstrated leadership experience.
• Strong hands-on experience with Grafana, Elasticsearch, Logstash, Kibana (ELK Stack), and related observability and monitoring technologies.
• Experience developing custom Grafana dashboards, visualizations, alerts, and reporting solutions for application, infrastructure, and business monitoring.
• Extensive experience designing and implementing centralized logging, monitoring, alerting, and dashboarding solutions in large-scale enterprise environments.
• Strong knowledge of Elasticsearch, indexing strategies, shard management, performance tuning, and capacity planning.
• Good to have Kafka streaming knowledge along with relational databases.
• Strong analytical, troubleshooting, and performance tuning skills in distributed streaming environments.
• Excellent communication, collaboration, and stakeholder management skills, with the ability to work effectively in Agile/Scrum teams.
• Experience working in Agile development environments with strong collaboration, technical leadership, problem-solving, and stakeholder communication skills.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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