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Mdr Tech Jobs (NOW HIRING)

SecureSky, Inc.

$125 - $150/hr

Managed Detection and Response (MDR) Operations Manager Full Time Omaha, NE, US SecureSky is a ... Prepare threat/risk landscape analysis and technology feature content and guide the team ...

Palo Alto Networks

$105K - $170K/yr

Hands-on experience with EDR, SIEM, SOAR, and firewall technologies * Strong understanding of cyber ... MDR, managed security, military cyber, or intelligence experience NOTE: This position supports a ...

Arcticwolf

Director, Product Marketing - MDR

Develop and execute go-to-market strategies for MDR products, ensuring alignment with business ... As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted ...

Collabera

MDR/Vigilance Specialist

Moundsview, MN

Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 ... Complete applicable Medical Device Reports (MDR) as required per internal policy & procedures and ...

Arctic Wolf

Director, Product Marketing - MDR

Develop and execute go-to-market strategies for MDR products, ensuring alignment with business ... As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted ...

Blackpoint Cyber

Senior MDR Analyst

$115K - $123K/yr

Collaborate with MDR Analysts to research and investigate emerging cyber security threats; become ... Review sandbox technologies for additional IOCs uncovered from artifacts uncovered during analysis.

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Infographic showing various Mdr Tech job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 12% Part Time, 13% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Managed Detection and Response (MDR) Operations Manager

On-site

SecureSky, Inc.
IT Services • 11 - 50 employees
Learn more about SecureSky, Inc.external

$125 - $150/hr

Other

Posted 7 days ago

Job description

Managed Detection and Response (MDR) Operations Manager

Full Time Omaha, NE, US

SecureSky is a leading provider of managed cybersecurity services, specializing in MDR, Continuous Threat Exposure Management (CTEM), and XDR platform management built around the Microsoft security stack. We are seeking an experiencedManaged Detection and Response (MDR) Operations Manager to lead our MDR Operations team. This role combines hands-on leadership of our client-facing Cybersecurity Specialists with direct ownership of client relationships, serving as a primary point of contact for day-to-day engagement, escalations, and service reviews. This full-time, permanent position is based at our Omaha, Nebraska office.

Responsibilities:

The successful candidate will lead our MDR Operations team, directly supervising our Cybersecurity Specialists who perform threat monitoring, triage, detection, and response for SecureSky's clients, while also owning and supporting client relationships. This role collaborates closely with peers managing our Consulting and Client Engagement Teams. Key responsibilities include:

  • Team Supervision and Performance Management: Manage day-to-day performance, scheduling, and coverage (including day, evening, and weekend shifts), and longer-term career development and skills enhancement, for a team of Cybersecurity Specialists.
  • Client Relationship Ownership: Serve as a primary or support point of contact for a portfolio of clients, providing recurring client service reviews and building trusted, long-term relationships.
  • Escalation Leadership: Own client communications during high-severity incidents and escalations, ensuring timely, clear updates and coordinating the team's response through resolution.
  • MDR Process Management: Refine and enhance service methodologies, escalation workflows, and operations processes to improve consistency and quality of MDR service delivery.
  • Staff Training: Optimize onboarding and ongoing internal and external training programs covering technical and client communication skills to ensure staff development and consistency.
  • Content and Threat Intelligence: Prepare threat/risk landscape analysis and technology feature content and guide the team's proactive threat and exposure hunting program.
  • Technical Libraries: Coordinate with peer managers to create and optimize technical resources such as Microsoft Sentinel analytics rules and queries, dashboards, SOAR automations, and policy guidelines.

Preferred Skills and Experience:

  • Education: Bachelor's degree in a related field.
  • Experience:
  • Work history with a third-party cybersecurity service provider in a client-facing role, including ownership of client relationships and service reviews.
  • Supervising and developing technical staff, including scheduling and coverage across shift-based operations.
  • Comfortable leading client communications during escalations and high-severity incidents, with strong verbal and written communication skills.
  • Prior work with Microsoft Sentinel and Defender XDR suite is advantageous; Microsoft certifications (or equivalent) preferred.

SecureSky is an equal opportunity employer committed to fostering an inclusive environment for all employees.

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