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To ensure full consideration, applications must be received by 11:59pm (MT) on 09/25/2026.

Position Summary:

TheMBA Director is a full-time staff position with responsibility for theoperational leadership, strategic direction, and student success of the MBAprogram. The Director oversees program administration, admissions, retentioninitiatives, student engagement, program assessment, and day-to-day operations,and works closely with faculty on curriculum, accreditation, and academicpolicy. In addition to administrative responsibilities, the Director teachestwo MBA courses per academic year. The Director serves as the primary point ofcontact for the program's third-party partner, an external vendor providingmarketing, student-facing communication, and operational support, and worksclosely with the Office of Admissions, the Office of the Registrar, the GraduateSchool, and other university offices to ensure program success. 

Job Duties:

Primary Authority (75%):

Program Leadership and Strategy (12%)
-Coordinate curriculum review and continuous improvement processes with facultyand Graduate Committee; maintain oversight of program-level academic qualityand student experience. 
-Lead AACSB accreditation reporting and assurance-of-learning processes inpartnership with faculty.
-Set program strategy, including long-term direction, market positioning, andprogram differentiators, in collaboration with key stakeholders such as theDean's office and the Graduate School.
-Determine equitable course offerings each term and recommend updates to theofficial university catalog and schedule.
-Lead program assessment, including learning outcomes reporting andaccreditation deliverables.
-Coordinate faculty participation in assessment, curriculum review, and programimprovement.
-Participate in the Graduate Committee and other governance bodies asappropriate to the role.

Teaching (15%)
-Teach two MBA courses per academic year, aligned with the program's staffingplan and the Director's area of expertise.
-Fulfill standard instructional duties, including course design, delivery,assessment, student feedback, and office hours.
-Model program culture and expectations through classroom engagement with MBAstudents.

Faculty Coordination and Program Administration (8%)
-Coordinate MBA faculty assignments, teaching schedules, and program-levelexpectations, in coordination with the Associate Dean and department chairs.
-Determine instructional coaching needs and onboard instructional coaches.
-Coordinate operational communication with faculty and escalate issues asneeded.
-Complete annual program reporting and other administrative deliverablesrequired by the college, Graduate School, and accrediting bodies.

Student Success and Retention Strategy (10%)
-Analyze retention data at the cohort, program, and demographic levels;identify trends, at-risk students, and structural contributors to attrition.
-Design, implement, and evaluate retention strategies, including proactiveoutreach, academic support coordination, early alert systems, and program-levelinterventions.
-Track outcomes of retention initiatives and report progress to collegeleadership and the Graduate School.
-Conduct or commission student surveys (satisfaction, mid-program pulse, exit,alumni) and translate results into program improvements.
-Coordinate with faculty, advisors, university support offices, and thethird-party partner on individual student cases requiring intervention.

Onboarding, Orientation, and Student Engagement (8%)
-Create and maintain onboarding materials for new MBA students, includingwelcome packets, orientation guides, program handbooks, and pre-termcommunications.
-Continuously update onboarding and orientation materials to reflect programchanges, policy updates, and student feedback.
-Design and coordinate MBA orientation events for each new cohort.
-Foster MBA community through cohort activities, networking events, industryspeaker series, and program traditions.
-Coordinate with the third-party partner on automated onboarding communicationsto ensure alignment with program messaging.

Career Outcomes and Employer Engagement (4%)
-Coordinate with the university's career services office on MBA-specific careersupport, workshops, and resources.
-Track student and alumni career outcomes for program assessment, accreditationreporting, and marketing purposes.
-Build and maintain employer relationships for internships, capstone projects,and job placement opportunities.

Student Academic Decisions (6%)
-Approve transfer credits, course substitutions, and individual courseselections.
-Handle policy exceptions, academic appeals, and other academic decisionsaffecting MBA students.
-Approve leaves of absence (LOAs) and other status changes.

Foundation Courses (3%)
-Oversee foundation course requirements and verify completion before studentprogression.
-Receive notifications from the third-party partner when students completefoundation course requirements; authorize Banner coding accordingly.
-Set program standards for foundation course progress; the third-party partnermonitors student progress and sends reminders on the Director's behalf.
-Maintain official records related to foundation courses.

Comprehensive Program Evaluation (3%)
-Monitor student performance on the program-administered comprehensiveevaluation, including individual student outcomes and program-level trends.
-Adjust the evaluation instrument, scoring criteria, and administrationprocesses as needed to reflect curriculum changes, accreditation standards, andprogram priorities.
-Report evaluation results to faculty, the college, the Graduate School, andaccreditation bodies as part of ongoing program assessment and continuousimprovement.

Reporting, Analytics, and Continuous Improvement (6%)
-Commission and review custom enrollment, retention, and program performancereports through Institutional Reporting (IRAS).
-Conduct strategic analyses to inform program direction, course offerings, andresource allocation.
-Benchmark the program against peer MBA programs to identify improvementopportunities.
-Work with Graduate Committee to recommend curriculum and program changes tofaculty based on assessment, market, and outcome data.
-Review standard operational reports provided by the third-party partner.
Collaborative Responsibilities (25%):

Student Advising and Communication (in coordination withthe third-party partner) (8%)
-Serve as the academic point of contact for MBA student questions requiringprogram judgment, including curriculum pathing, course selection,prerequisite questions, transfer credit eligibility, and program-specificrequirements.
-Triage incoming student questions: respond directly when questionsrequire academic judgment; refer students to the third-party partner forfrontline support on registration mechanics, deadlines, schedules, holds,onboarding, graduation pathing logistics, and general process navigation.
-Refer students to the Graduate School for questions involving university-widegraduate policy (e.g., grade replacement, academic standing, repeat courserules, continuous enrollment, time-to-degree).
-Refer students to the Office of the Registrar for official records questionsand to the Bursar and Financial Aid offices for billing and aid issues;the third-party partner may handle initial referrals on the Director's behalf.
-Receive escalations from the third-party partner on student questions thatfrontline support cannot resolve, and route to the appropriateuniversity office or handle directly as appropriate.
-Maintain awareness of the third-party partner's student outreach andonboarding communications to ensure consistency with program messaging.

Admissions Decisions (in coordination with the Office ofAdmissions and the Graduate School) (5%)
-Review and approve MBA applications and set admission conditions, includingprovisional admission requirements.
-Follow up on conditional and provisional admissions to confirm thatoutstanding requirements are satisfied, such as receipt of final officialtranscripts.
-Approve deferrals; the third-party partner discussesdeferral logistics with students and supports communicationworkflows.
-Oversee official graduate verification processes from the program side, incoordination with the Graduate School.
-Consult with the third-party partner on operational deadlines and applicationstatus workflows (including SFTP-based status transfers); official admissionsprocesses and deadlines remain with the university.
-Coordinate with the third-party partner on prospective student communicationand outreach campaigns.

Graduate School Policy Coordination (in coordination withthe Graduate School) (2%)
-Coordinate with the Graduate School on student questions and cases involvinguniversity-wide graduate policy, including grade replacement, academicprobation and standing, repeat course rules, continuous enrollment,time-to-degree limits, and leaves of absence.
-Refer policy interpretation questions to the Graduate School and communicatedecisions and required steps back to students.
-Coordinate on provisional admission requirements and deferrals.
-Coordinate on official graduate verification and degree conferral processes.
-Participate in graduate-level governance discussions and share program-leveloperational insights and student trends, including those surfaced by thethird-party partner.

Registration, Enrollment, and Student Records (incoordination with the Office of the Registrar) (4%)
-Approve registration overrides, including closed-course overrides,prerequisite waivers, capacity overrides, late add/drop exceptions, andenrollment limit exceptions.
-Approve enrollment changes such as section changes and late registration.Withdrawals beyond standard deadlines are handled through theRegistration Appeal Process, in which the student submits anappeal that a committee approves or denies based on catalog guidelines.
-Authorize coding of students in Banner for program milestones; theRegistrar maintains official records. Foundation course completion isrecorded by MCB faculty entering scores in Banner (SOATEST), which arereflected in Degree Works.
-Coordinate with the Registrar's Catalog Team on maintenance of officialuniversity schedules and the catalog, including approved course offerings,prerequisite chains, and degree requirements; changes to these are authorizedthrough the Curriculum Workflow.
-Reinforce approved degree pathways and registration guidance to students; thethird-party partner provides frontline registration support and escalatesnon-routine questions to the Director.
-Monitor enrollment trends with the third-party partner and escalate capacityor scheduling concerns to the Registrar as needed.

Graduation (in coordination with the Graduate School andthe Office of the Registrar) (2%)
-Approve graduation applications from the program side and confirm degreerequirements have been met.
-Confirm comprehensive program evaluation completion as part of graduationapproval.
-Coordinate with the Graduate School and the Registraron degree conferral and official records.
-The third-party partner reminds students about graduation deadlines andrequirements and answers process questions; the Graduate School and theRegistrar process applications and approvals.

Marketing and External Partnership Oversight (incoordination with University Marketing) (2%)
-Serve as the primary point of contact for the third-party partnership.
-Review and approve marketing strategy, messaging, and promotional materialsproduced by the third-party partner, in coordination with University Marketing.
-Maintain final institutional oversight and brand approval for program-relatedmarketing assets, including the program website, newsletters, and campaignmaterials; coordinate with University Marketing to ensure alignment withinstitutional brand standards.
-Review and approve prospect nurturing communications and student-facingcampaigns, in coordination with University Marketing.

Faculty Support Coordination (in coordination withthe appropriate university offices) (1%)
-Coordinate faculty support needs, including Canvas training and ITcoordination.
-Oversee HR and invoice processes for instructional coaches in coordinationwith the appropriate university offices.

-Student Support Escalations (in coordination with the Bursar, Financial Aid,IT, and the Graduate School) (1%)
-Serve as the academic escalation point for student issues that cannot beresolved by the third-party partner's frontline support or bythe appropriate university office.
-The third-party partner notifies students of holds and directs them tothe appropriate offices; the Director handles academic escalations andpolicy exceptions that arise.
-Handle policy exceptions and academic approvals that arise from thoseescalations.

Minimum Qualifications:

Education

A master's degree in business administration or a relatedfield (MBA or equivalent), sufficient to meet AACSB qualification standards forteaching MBA courses.

Experience

A minimum of three to five years of progressive experiencein higher education administration, graduate program management, or acomparable professional role. Experience should include some combination of thefollowing: graduate student advising, program coordination or administration,admissions decision-making, retention or student success work, facultycoordination, program assessment or accreditation support, and experienceworking with external vendors or partners. Prior teaching experience at thegraduate level is preferred.

Special Considerations:

Dual role structure. This position combines full-time staffadministrative duties with a two-course-per-year teaching load. The incumbentmust be able to balance administrative demand, which peaks around admissionswindows, registration, orientation, and accreditation deadlines, with thesustained preparation and delivery expected of MBA-level instruction.