... patch cable tracing, switch port verification, VLAN membership checks, and Wi-Fi coverage ... matrix #16). Company : MSP4, LLC offers IT support, managed services, and cloud consulting for ...
... patch cable tracing, switch port verification, VLAN membership checks, and Wi-Fi coverage ... matrix #16). Company : MSP4, LLC offers IT support, managed services, and cloud consulting for ...
Systems Engineer II with Security Clearance
San Diego, CA · On-site
$110K - $130K/yr
Support physical networking, switches, routers, cabling, and HP Thin Clients. * Deploy and ... Perform testing based on Requirements Traceability Matrix (RTM) UIDs. * Update design schematics ...
New
Systems Engineer II with Security Clearance
San Diego, CA · On-site
$110K - $130K/yr
Support physical networking, switches, routers, cabling, and HP Thin Clients. * Deploy and ... Perform testing based on Requirements Traceability Matrix (RTM) UIDs. * Update design schematics ...
New
Matrix Cable Llc information
What is the typical work environment like for technicians at Matrix Cable LLC, and how do they collaborate with other team members?
Technicians at Matrix Cable LLC often work both in the field and in office settings, installing and maintaining cable infrastructure for residential and commercial clients. The role involves frequent collaboration with project managers, customer service representatives, and fellow technicians to ensure timely and high-quality service. Effective communication and teamwork are essential, especially when troubleshooting complex issues or coordinating installations. Technicians are provided with ongoing training and opportunities to advance into supervisory or specialized technical roles within the company.
What is Matrix Cable LLC?
Matrix Cable LLC is a company specializing in structured cabling solutions and network infrastructure services for businesses and organizations. They offer services such as installation of fiber optic and copper cabling, network design, maintenance, and troubleshooting. Their expertise supports reliable communication systems for offices, data centers, and industrial settings. Matrix Cable LLC ensures that clients receive scalable and efficient connectivity tailored to their specific needs.
What is the difference between Matrix Cable Llc vs Cable Installer?
| Aspect | Matrix Cable Llc | Cable Installer |
|---|---|---|
| Certifications | Typically requires basic technical knowledge, possibly some industry-specific certifications | Often requires similar certifications, such as OSHA safety training and technical certifications |
| Work Environment | Indoor and outdoor installation sites, construction environments | Installation sites, customer premises, construction areas |
| Employer & Industry | Telecommunications, cable service providers | Telecom companies, cable service providers, contractors |
Both Matrix Cable Llc and Cable Installers work in the telecommunications industry, focusing on cable installation and maintenance. While their roles overlap in certifications and work environments, Matrix Cable Llc may refer to a specific company, whereas Cable Installer describes the job function across various employers. Understanding these distinctions helps job seekers target the right opportunities.
What are the key skills and qualifications needed to thrive as a cable technician at Matrix Cable LLC?
To thrive as a Cable Technician, you need a strong understanding of electrical systems, cable installation, troubleshooting, and often a high school diploma or vocational training. Familiarity with tools like cable testers, wire strippers, and knowledge of industry standards such as OSHA safety protocols or relevant certifications (e.g., BICSI) is typically required. Strong problem-solving skills, attention to detail, and clear communication are valuable soft skills in this role. These abilities ensure safe, efficient installations and maintenance, leading to high customer satisfaction and reliable service delivery.
What are popular job titles related to Matrix Cable Llc jobs in California?
For Matrix Cable Llc jobs in California, the most frequently searched job titles are:
What job categories do people searching Matrix Cable Llc jobs in California look for?
The top searched job categories for Matrix Cable Llc jobs in California are:
What cities in California are hiring for Matrix Cable Llc jobs?
Cities in California with the most Matrix Cable Llc job openings:
Full-time
Re-posted 19 days ago
Job description
Job Summary:
MSP4, LLC is an IT services provider that offers infrastructure, security, and advisory services to various clients across the United States. They are seeking a Field Support Technician (L2) to act as the onsite support for clients, handling issues related to workstations, peripherals, and network connectivity while ensuring compliance with established procedures. The role involves troubleshooting, deploying workstations, and providing end-user support in a multi-client environment.
Responsibilities:
• Deploy and image Windows 10 and Windows 11 workstations to MSP4 and client standards, including domain join, security baseline, and application layering.
• Troubleshoot and repair workstations, peripherals, and local networking onsite: patch cable tracing, switch port verification, VLAN membership checks, and Wi-Fi coverage validation. Network configuration changes escalate to L3.
• Support printers and peripherals across common office brands and manufacturing-floor label printers such as Zebra.
• Perform Active Directory user-support operations: account unlocks, password resets, group membership adjustments against approved standards, and workstation re-join to the domain.
• Provide Microsoft 365 end-user support: mailbox access, OneDrive sync, Teams, SharePoint file issues, and license assignment under team standards.
• Deliver remote assistance through the MSP4 tools and systems stack during any remote-work portion of the day, with the same ticketing discipline used onsite.
• Own tickets from intake through resolution in our service management platform (Jira Service Management): follow MSP4 runbooks for standard procedures and escalate to L3 when a change touches servers, core network, storage, or compliance-scoped systems.
• Apply endpoint-layer security hygiene: phishing triage, password hygiene conversations with users, lost or stolen device response, local admin cleanup, and removable-media checks in CMMC-scoped environments.
• Communicate with non-technical users, from manufacturing floor staff to executives, calmly and clearly under production pressure.
• Document at ticket close so another tech can follow without asking questions: reproducible steps, root cause when known, and artifacts attached.
• Verify DNS resolution, DHCP behavior, and VLAN membership at the site layer, escalating switch configuration changes to L3.
• Prepare workstations and peripherals ahead of new-hire start dates so the user is productive on day one.
Qualifications:
Required:
• 2 to 4 years of onsite technology support, field service, or desktop support in a multi-client environment (matrix #13).
• US-based work location and US-person status (matrix #14, #15). You must be based in the United States and qualify as a US person: US citizen, US national, lawful permanent resident (green card holder), or protected individual (refugee or asylee) under US law. Authorization to work in the United States is not sufficient on its own. A non-immigrant work visa (H-1B, L-1, TN, and similar), F-1 OPT/CPT, or an Employment Authorization Document does not meet this requirement. Access to Controlled Unclassified Information and export-controlled systems on CMMC-scoped client sites is restricted to US persons under CMMC L2 and US export control regulations (ITAR / EAR).
• Windows 10 and Windows 11 support depth: imaging, OS troubleshooting, driver work, and domain join (matrix #1).
• Active Directory user-support operations and existing Group Policy troubleshooting (matrix #2, #3).
• Microsoft 365 end-user administration (matrix #4).
• Basic networking at the site layer with the judgment to escalate switch configuration to L3 (matrix #6, #9).
• PSA/ITSM ticketing discipline from intake through resolution (matrix #8).
• End-user communication that holds under production pressure (matrix #11).
Preferred:
• Printer and peripheral support across office and manufacturing-floor devices (matrix #5).
• Endpoint security hygiene on CMMC-scoped systems (matrix #7).
• Prior multi-client service delivery experience (matrix #10).
• Documentation discipline at ticket close (matrix #12).
• Certifications: Security+, Cisco CCNA, Microsoft 365 Fundamentals, or early Azure credentials (matrix #16).
Company:
MSP4, LLC offers IT support, managed services, and cloud consulting for businesses and managed service providers. Founded in 2021, the company is headquartered in Doral, USA, with a team of 11-50 employees. The company is currently Early Stage.
MSP4, LLC is an IT services provider that offers infrastructure, security, and advisory services to various clients across the United States. They are seeking a Field Support Technician (L2) to act as the onsite support for clients, handling issues related to workstations, peripherals, and network connectivity while ensuring compliance with established procedures. The role involves troubleshooting, deploying workstations, and providing end-user support in a multi-client environment.
Responsibilities:
• Deploy and image Windows 10 and Windows 11 workstations to MSP4 and client standards, including domain join, security baseline, and application layering.
• Troubleshoot and repair workstations, peripherals, and local networking onsite: patch cable tracing, switch port verification, VLAN membership checks, and Wi-Fi coverage validation. Network configuration changes escalate to L3.
• Support printers and peripherals across common office brands and manufacturing-floor label printers such as Zebra.
• Perform Active Directory user-support operations: account unlocks, password resets, group membership adjustments against approved standards, and workstation re-join to the domain.
• Provide Microsoft 365 end-user support: mailbox access, OneDrive sync, Teams, SharePoint file issues, and license assignment under team standards.
• Deliver remote assistance through the MSP4 tools and systems stack during any remote-work portion of the day, with the same ticketing discipline used onsite.
• Own tickets from intake through resolution in our service management platform (Jira Service Management): follow MSP4 runbooks for standard procedures and escalate to L3 when a change touches servers, core network, storage, or compliance-scoped systems.
• Apply endpoint-layer security hygiene: phishing triage, password hygiene conversations with users, lost or stolen device response, local admin cleanup, and removable-media checks in CMMC-scoped environments.
• Communicate with non-technical users, from manufacturing floor staff to executives, calmly and clearly under production pressure.
• Document at ticket close so another tech can follow without asking questions: reproducible steps, root cause when known, and artifacts attached.
• Verify DNS resolution, DHCP behavior, and VLAN membership at the site layer, escalating switch configuration changes to L3.
• Prepare workstations and peripherals ahead of new-hire start dates so the user is productive on day one.
Qualifications:
Required:
• 2 to 4 years of onsite technology support, field service, or desktop support in a multi-client environment (matrix #13).
• US-based work location and US-person status (matrix #14, #15). You must be based in the United States and qualify as a US person: US citizen, US national, lawful permanent resident (green card holder), or protected individual (refugee or asylee) under US law. Authorization to work in the United States is not sufficient on its own. A non-immigrant work visa (H-1B, L-1, TN, and similar), F-1 OPT/CPT, or an Employment Authorization Document does not meet this requirement. Access to Controlled Unclassified Information and export-controlled systems on CMMC-scoped client sites is restricted to US persons under CMMC L2 and US export control regulations (ITAR / EAR).
• Windows 10 and Windows 11 support depth: imaging, OS troubleshooting, driver work, and domain join (matrix #1).
• Active Directory user-support operations and existing Group Policy troubleshooting (matrix #2, #3).
• Microsoft 365 end-user administration (matrix #4).
• Basic networking at the site layer with the judgment to escalate switch configuration to L3 (matrix #6, #9).
• PSA/ITSM ticketing discipline from intake through resolution (matrix #8).
• End-user communication that holds under production pressure (matrix #11).
Preferred:
• Printer and peripheral support across office and manufacturing-floor devices (matrix #5).
• Endpoint security hygiene on CMMC-scoped systems (matrix #7).
• Prior multi-client service delivery experience (matrix #10).
• Documentation discipline at ticket close (matrix #12).
• Certifications: Security+, Cisco CCNA, Microsoft 365 Fundamentals, or early Azure credentials (matrix #16).
Company:
MSP4, LLC offers IT support, managed services, and cloud consulting for businesses and managed service providers. Founded in 2021, the company is headquartered in Doral, USA, with a team of 11-50 employees. The company is currently Early Stage.