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Matador AI

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Client Success Manager

Gainesville, FL · On-site

$60K - $75K/yr

Matador AI Location: Gainesville Florida Job Type: Full-Time About Matador AI Matador AI helps automotive dealerships convert more leads, improve customer engagement, and increase sales through AI ...

Urgent

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Matador Ranch Assistant Manager

Dodson, MT

The Matador Ranch Assistant Manager supports annual stewardship projects at the Matador Ranch & Grassbank Preserve (Ranch) and occasionally supports stewardship projects elsewhere within the Montana ...

Matador Resources

Geophysical Technician

Dallas, TX · On-site

Matador is seeking candidates for a Geophysical Technician role that have prior industry experience managing various types of remote sensing and geoscience datasets. Candidates also will share a ...

Matador Resources

Geophysical Technician

Dallas, TX · On-site

Matador is seeking candidates for a Geophysical Technician role that have prior industry experience managing various types of remote sensing and geoscience datasets. Candidates also will share a ...

Matador Resources

Lease Analyst

Dallas, TX · On-site

The broad scope of responsibilities of a Lease Analyst include analyzing, implementing and maintaining terms and payments for lease, mineral and contractual agreements in Matador's Land system. This ...

Matador Resources

Lease Analyst

Dallas, TX · On-site

The broad scope of responsibilities of a Lease Analyst include analyzing, implementing and maintaining terms and payments for lease, mineral and contractual agreements in Matador's Land system. This ...

Matador Resources

Marketing Analyst

Dallas, TX · On-site

A position responsible for supporting all commercial activities involving Matador assets and associated midstream entities. JOB REQUIREMENTS: Responsibilities: * Conduct market research and analyze ...

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How much do matador jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for matador in the United States is $15.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Matador, and why are they important?

To thrive as a Matador, you need extensive training in bullfighting techniques, agility, and physical fitness, often gained through formal apprenticeship and years of practice. Familiarity with traditional bullfighting attire, capes, and swords, as well as knowledge of bull behavior and arena protocol, is crucial. Exceptional focus, courage, quick decision-making, and showmanship set outstanding Matadors apart. These skills and qualities are vital for ensuring both the spectacle of the performance and the safety of the Matador in the ring.

What are matadors?

Matadors are the main performers in Spanish bullfighting, known for their skill, bravery, and artistry in facing and ultimately killing the bull. They play a central role in the traditional bullfight, orchestrating the movements and leading the spectacle with a red cape, known as a muleta, during the final act. Matadors undergo years of training to master the techniques and rituals involved and are often regarded as cultural icons in Spain and some Latin American countries. The profession is highly dangerous and requires physical agility, mental focus, and an in-depth understanding of bullfighting traditions.

What are some of the unique challenges faced by professional matadors during a bullfight?

Professional matadors regularly encounter unique challenges such as maintaining focus and composure in high-pressure, often dangerous situations. They must read the behavior of the bull quickly and adapt their techniques accordingly, all while executing precise movements to ensure both their safety and the artistry of the performance. Collaboration with supporting team members, like banderilleros and picadores, is essential for a coordinated and successful bullfight. Additionally, matadors must balance the physical demands of the role with the need for mental resilience and ongoing skill development to advance in their careers.
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What states have the most Matador jobs? States with the most job openings for Matador jobs include:
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Matador jobs near you
Infographic showing various Matador job openings in the United States as of June 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,245 per year, or $16 per hour.
Client Success Manager

Client Success Manager

Matador AI

Gainesville, FL • On-site

Urgent

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

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Job description

Customer Success Performance Manager

Company: Matador AI
Location: Gainesville Florida
Job Type: Full-Time

About Matador AI

Matador AI helps automotive dealerships convert more leads, improve customer engagement, and increase sales through AI-powered texting, chat, voice, and automation solutions. Our Customer Success team works directly with dealership leadership to ensure they achieve measurable results and maximize the value of the platform.

Position Overview

We are looking for a highly motivated Customer Success Performance Manager to manage a portfolio of dealership accounts and serve as a trusted advisor to our clients. This role is a blend of account management, consulting, training, and problem solving.

You will work closely with dealership General Managers, Sales Managers, BDC Directors, and ownership teams to drive adoption, improve processes, and deliver strong ROI through the Matador AI platform.

This is not a traditional customer service role. We are looking for someone who understands urgency, takes ownership, and enjoys helping clients succeed.

Responsibilities

  • Manage a portfolio of automotive dealership accounts.
  • Build strong relationships with dealership leadership and key stakeholders.
  • Conduct onboarding, training sessions, and ongoing business reviews.
  • Monitor account health, platform adoption, and customer engagement metrics.
  • Proactively identify opportunities to improve dealership performance and increase ROI.
  • Respond to client requests and escalations with urgency and professionalism.
  • Coordinate with Product, Support, and Implementation teams to resolve issues.
  • Review AI conversations, automation performance, and customer workflows to provide strategic recommendations.
  • Document account activity and maintain accurate records in CRM systems.
  • Help reduce churn by delivering exceptional customer experiences and measurable business outcomes.
  • Assist clients with best practices for lead management, appointment setting, and dealership communication processes.
  • Meet internal response time and customer engagement expectations.

Qualifications

Required

  • 3+ years of experience in automotive retail, BDC, CRM, customer success, or account management.
  • Strong understanding of dealership operations and customer lifecycle management.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple accounts and priorities in a fast-paced environment.
  • Strong organizational and problem-solving skills.
  • Comfortable conducting virtual meetings and client training sessions.
  • Experience with CRM platforms and dealership technology.

Preferred

  • Previous dealership experience in Sales, BDC, Internet, Fixed Operations, or Management.
  • Experience with AI, SaaS, or automotive technology platforms.
  • Familiarity with CRM systems such as VinSolutions, eLead, DealerSocket, Tekion, or Reynolds.
  • Experience managing enterprise or multi-store dealer groups.

What Success Looks Like

  • High client satisfaction and retention rates.
  • Strong platform adoption across assigned accounts.
  • Timely communication and issue resolution.
  • Successful onboarding and training completion.
  • Measurable improvements in customer engagement and dealership performance.
  • Building trusted partnerships that turn clients into long-term advocates.

Skills

  • Relationship Management
  • Customer Success
  • Account Management
  • Automotive Retail Knowledge
  • Training & Consulting
  • Communication
  • Time Management
  • Data Analysis
  • CRM Management
  • Problem Solving
  • SaaS Experience
  • Project Coordination

Benefits

  • Competitive salary
  • Performance-based bonus opportunities
  • Paid time off and holidays
  • Career growth opportunities in a rapidly growing AI company
  • Opportunity to help shape the future of automotive customer engagement

Why Join Matador AI?

At Matador AI, we move fast, solve real problems, and focus on delivering results for our clients. We believe in ownership, transparency, and doing what's best for the customer. If you thrive in a high-performance environment and want to help transform the automotive industry through AI, we'd love to hear from you.

Company Description

We operate the U.S. dealer-success and relationship management division for one of the fastest-growing automotive technology companies in North America, recognized as a 2025 Deloitte Technology Fast 500TM award winner. Our team supports dealerships nationwide with AI-driven customer engagement solutions, delivering communication excellence, strong partnerships, and long-term client success. We are expanding our Gainesville-based enablement facility and building a high-performance team focused on supporting major automotive groups across the U.S.