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How much do mata transit jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for mata transit in the United States is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by drivers and staff working at MATA Transit, and how can they be addressed?

Employees at MATA Transit, such as bus operators and support staff, often encounter challenges like managing tight schedules, ensuring passenger safety, and adapting to route changes or unexpected delays. Effective communication with dispatch and supervisors, ongoing safety training, and teamwork are crucial for addressing these challenges. Additionally, MATA provides resources and support systems to help employees navigate high-stress situations and promote a positive work environment.

What is MATA Transit?

MATA Transit, short for Memphis Area Transit Authority, is the public transportation provider for Memphis, Tennessee, and its surrounding areas. It operates bus, trolley, and paratransit services to help residents and visitors travel around the city affordably and efficiently. MATA offers several routes and schedules, including services for individuals with disabilities. Its goal is to provide safe, reliable, and accessible transportation to support the mobility needs of the community.

What is the difference between Mata Transit vs Mata Bus Driver?

AspectMata TransitMata Bus Driver
CredentialsCommercial driver's license (CDL), passenger endorsementCommercial driver's license (CDL), passenger endorsement
Work EnvironmentPublic transit vehicles, bus depots, on-routeDriving buses, on city streets, bus terminals
Employer & IndustryPublic transportation agencies, transit authoritiesPublic transit companies, municipal transit services
Common Search/ComparisonYesYes

The main difference between Mata Transit and Mata Bus Driver is that Mata Transit refers to the organization providing public transportation services, while Mata Bus Driver is the role of operating buses within that system. Both require similar credentials and work in comparable environments, but Mata Transit is the employer or service provider, whereas Mata Bus Driver is the job position.

What are the key skills and qualifications needed to thrive as a MATA Transit Operator, and why are they important?

To thrive as a MATA Transit Operator, you need a valid commercial driver's license (CDL), a clean driving record, and knowledge of city routes and safety regulations. Familiarity with fare collection systems, GPS navigation, and two-way radio communication is essential. Excellent customer service, patience, and stress management skills help operators handle diverse passengers and challenging situations. These skills ensure safe, efficient transportation and a positive experience for riders and the community.
More about Mata Transit jobs
What cities are hiring for Mata Transit jobs? Cities with the most Mata Transit job openings:
What states have the most Mata Transit jobs? States with the most job openings for Mata Transit jobs include:
What job categories do people searching Mata Transit jobs look for? The top searched job categories for Mata Transit jobs are:
Mata Transit jobs near you
Infographic showing various Mata Transit job openings in the United States as of May 2026, with employment types broken down into 21% Full Time, 78% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,487 per year, or $18.5 per hour.

Chief Operations Officer

Mid-South Transportation Management, Inc.

Memphis, TN

Full-time

Posted 21 days ago

Job description

EFFECTIVE DATE: October 2025
FLSA: Exempt
JOB TITLE: Chief Operations Officer (COO)
DEPARTMENT: Executive
REPORTS TO: CEO
 

JOB FUNCTION: Under the direction of the Chief Executive Officer (CEO), the Chief Operations Officer (COO) provides executive leadership and strategic oversight for all operational divisions of the Memphis Area Transit Authority (MATA). The COO is responsible for ensuring safe, reliable, efficient, and customer-focused service delivery across all transit modes, including fixed route, paratransit, maintenance, and facilities. This role oversees operational planning, performance management, and compliance with FTA, TDOT, and federal transit standards while fostering a culture of accountability, safety, and continuous improvement.

 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Provides executive leadership, direction, and coordination for all MATA transit operations, including Fixed Route, Paratransit (MATAplus), Maintenance, Facilities, and Safety and Security divisions.
  • Implements operational strategies that enhance efficiency, service reliability, and overall customer satisfaction while aligning with MATA’s mission and strategic plan.
  • Develops, monitors, and evaluates key performance indicators (KPIs) to track operational success, service quality, and ridership growth.
  • Ensures compliance with all FTA, DOT, TDOT, and OSHA regulations governing public transportation operations and safety standards.
  • Leads and directs senior operational managers in setting goals, resolving service delivery challenges, and implementing performance improvement initiatives.
  • Oversees the development and management of operating budgets for assigned departments, ensuring fiscal accountability and cost-effective service delivery.
  • Coordinates with Human Resources and Labor Relations to manage staffing, labor agreements, and employee relations across operational units.
  • Directs system safety, security, and emergency preparedness activities to ensure full regulatory compliance and operational readiness.
  • Provides executive-level oversight for capital projects related to operations, maintenance, and facility upgrades.
  • Implements innovative operational technologies and systems to improve service performance and efficiency.
  • Promotes collaboration and communication among departments to strengthen operational alignment and support organizational goals.
  • Represents MATA at public meetings, community events, and professional transportation forums as needed.
  • Prepares and presents operational reports, updates, and strategic recommendations to the CEO and Board of Commissioners.
  • Fosters a work environment that encourages employee engagement, development, and accountability.
  • Performs other related duties as assigned to support the mission and strategic objectives of MATA.
 
MINIMUM QUALIFICATIONS:
Education: Bachelor’s degree in Public Administration, Business Administration, Transportation Management, or a related field is required. A master’s degree is preferred.
 
Experience and Skills: 
  • Minimum of fifteen (15) years of progressively responsible management experience in public transit or transportation operations, including at least seven (7) years in executive leadership.
  • Strong knowledge of FTA, TDOT, and federal compliance requirements governing public transportation systems.
  • Proven ability to lead large, complex teams and oversee multimodal transit operations.
  • Demonstrated experience managing operational budgets, service performance, and efficiency improvement programs.
  • Excellent leadership, communication, and decision-making skills with the ability to build consensus and foster organizational collaboration.
  • Proficiency in Microsoft Office Suite and operational reporting tools.
  • Must comply with all MATA policies, including Drug and Alcohol Policy and Safety Protocols.
WORK ENVIRONMENT:
Work is performed primarily in an office environment with regular visits to operational facilities, maintenance shops, and field locations. The role may require exposure to various weather conditions, transit environments, and moderate noise levels. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
DISCLAIMER:
The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. MATA reserves the right to modify, add, or remove duties as necessary to meet business needs.

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