ZipRecruiter

Log In

1

Masterbrand Jobs (NOW HIRING)

MasterBrand Cabinets LLC

MB PAT Line 5 Team Lead

Jackson, GA

$15.25 - $19.25/hr

Additional Information For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with ...

New

MasterBrand Cabinets LLC

MB Team Lead

Jackson, GA

$17 - $23.50/hr

Additional Information For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with ...

next page

Showing results 1-20

People also search for

All JobsMasterbrand Jobs

Masterbrand information

See salary details

$37.5K

$62.7K

$75K

How much do masterbrand jobs pay per year?

As of May 31, 2026, the average yearly pay for masterbrand in the United States is $62,703.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Masterbrand Manager, and why are they important?

To thrive as a Masterbrand Manager, you need expertise in brand strategy, marketing, and analytics, typically supported by a degree in marketing, business, or a related field. Familiarity with digital marketing platforms, brand management software, and tools like Google Analytics or Salesforce is common. Strong leadership, creative thinking, and excellent communication skills help drive brand vision and cross-functional collaboration. These abilities are crucial to build, maintain, and grow a cohesive brand identity in competitive markets.

What are some of the typical challenges faced by professionals working in a Masterbrand management role?

Professionals in Masterbrand management often navigate the complexities of maintaining a consistent brand identity across multiple product lines and markets. Balancing the needs of various stakeholders, including marketing, product development, and sales teams, is a common challenge. Additionally, adapting the overarching brand strategy to local markets while ensuring alignment with global messaging requires strong communication and project management skills. Regular collaboration with cross-functional teams and ongoing analysis of market trends are also key aspects of this role.

What is a Masterbrand?

A Masterbrand is the main brand that sits at the top of a company's brand hierarchy, representing the core identity and values of the business. It typically encompasses and influences the company's various products, services, and sub-brands, creating a unified and consistent brand experience for customers. The Masterbrand strategy helps to build trust and recognition by ensuring all communications and offerings align with the overall brand promise. Major companies like Coca-Cola and Google use Masterbrand strategies to leverage their reputation across different markets and product lines.

What is the hiring process for MasterBrand Cabinets?

The hiring process for MasterBrand Cabinets typically involves submitting an online application, followed by one or more interviews, which may include skills assessments or behavioral questions. Candidates may also undergo background checks and onboarding procedures before starting employment, depending on the role and location.

What is the difference between Masterbrand vs Brand Manager?

AspectMasterbrandBrand Manager
CredentialsTypically requires marketing or branding experience, often with a degree in marketing, business, or related fieldsRequires similar credentials: marketing degree, experience in brand management, and strategic planning skills
Work EnvironmentWorks across multiple products or services under a single overarching brand, often in corporate or agency settingsFocuses on specific products or product lines within a company, managing brand strategy and campaigns
Industry UsageCommonly used in corporate branding, marketing, and advertising sectorsWidely used in marketing departments across various industries to manage individual brands

The main difference is that a Masterbrand oversees the overall brand architecture and strategy for a company's entire portfolio, while a Brand Manager focuses on developing and executing strategies for specific brands or products within that portfolio.

More about Masterbrand jobs
What cities are hiring for Masterbrand jobs? Cities with the most Masterbrand job openings:
What states have the most Masterbrand jobs? States with the most job openings for Masterbrand jobs include:
What job categories do people searching Masterbrand jobs look for? The top searched job categories for Masterbrand jobs are:
Masterbrand jobs near you
Infographic showing various Masterbrand job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $62,703 per year, or $30.1 per hour.
Customer Service Representative (Bertch Cabinets)

Customer Service Representative (Bertch Cabinets)

MasterBrand Cabinets

Waterloo, IA

$15.75 - $21.50/hr

Other

Posted 6 days ago

MasterBrand Cabinets rating

6.6

Company rating: 6.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

26th of 46 rated furniture manufacturers

Job description

Company Description
For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!
Job Description
The Customer Service Representative (CSR) is an individual contributor role responsible for going above and beyond to create a premium experience while interacting with both internal and external customers. Responsibilities include but are not limited to: processing orders and answering customer calls. The CSR is the main contact for information to the customers. Provides support to the sales team by answering questions and troubleshooting.
Organizational Relationship
This role reports directly to the Manager Customer Service. This is an onsite customer service role.
Accountabilities
  • Serves as key interface to MBCI customers in responding to customer inquiries including but not limited to: order status, detailed product specs, product information, claims/returns, order processing, account status, and sales programs
  • Effectively communicates with customers, team, sales, and management
  • Assesses customer-related problems or issues to develop and implement appropriate resolution including identifying how to prevent issues in the future
  • Responds to consumer and customer inquiries with due diligence
  • Responds promptly to customer requests and investigate/research requests for no charge replacement items
  • Interacts appropriately with all MBCI departments to resolve issues
  • Shows proficiency and high level of expertise with all business systems as they pertain to the organization
  • Maintains knowledge of new products and product changes
  • Maintains customer account information process and procedure documentation
  • Consistently demonstrate MasterBrand's Six for Success: Be trustworthy; Commit to your team; Listen to understand; Serve your customer; Prepare & plan; Deliver the result
  • Perform other duties as assigned at management's discretion
Characteristics & Attributes
  • Strong service mentality - dedicated to satisfying the customer
  • Strong oral and written communication skills
  • Attention to detail
  • Accurate keying & documentation
  • Ability to meet deadlines in a fast-paced environment
  • Solid organizational skills with the ability to manage multiple tasks at once
  • Exceptional math skills (specifically fractions)
  • Product knowledge
  • Order entry and computer skills - Microsoft Word/Excel/Outlook
  • Self-motivated
  • Team oriented
Qualifications
  • High school diploma or GED equivalent is minimally required
  • College experience and/or a 2-year degree is preferred
  • Prior customer service experience is preferred

Additional Information
Equal Employment Opportunity
MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC's policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Reasonable Accommodations
MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at staffing@masterbrand.com.

What MasterBrand Cabinets employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply