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Master Control Operator Jobs in New Mexico (NOW HIRING)

Ledgestone Hospitality LLC

Front Desk

Santa Fe, NM · On-site

$13 - $16.50/hr

... operator and concierge duties. Providing attentive courteous and efficient service to all guests ... Responsible for key control. Issues and receives both room keys and master keys. * Process all lost ...

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Master Control Operator information

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$13

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How much do master control operator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for master control operator in New Mexico is $20.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.32 per hour, depending on experience, location, and employer.

What is a master control operator?

A Master Control Operator is a broadcast professional responsible for ensuring that television or radio programming is aired correctly and on schedule. They monitor the transmission of content, troubleshoot technical issues, and manage the switching of live and pre-recorded segments. This role is crucial in maintaining broadcast quality, adhering to schedules, and complying with regulatory requirements. Master Control Operators also log broadcasts and may perform basic equipment maintenance. Their work is essential for the smooth operation of television and radio stations.

What is a master control operator?

A master control operator monitors and records television broadcasts to ensure quality and compliance with government regulations. As a master control operator, your duties include observing and recording satellite, cable, or live on-air programs, and using technology to record, dub, or make other adjustments to the broadcasts. To pursue a career as a master control operator, you need at least a high school diploma or GED certificate and relevant work experience. Some employers prefer candidates with a college degree in communications, journalism, or a related field and technical skills training. Additional qualifications include attention to detail, technical knowledge to operate broadcast equipment and troubleshoot malfunctions, and the ability to archive and organize large amounts of media.

What are the key skills and qualifications needed to thrive as a master control operator, and why are they important?

To thrive as a Master Control Operator, you need a solid understanding of broadcast operations, signal flow, and video/audio quality control, often supported by a degree in communications or related experience in broadcasting. Familiarity with automation systems, broadcast consoles, and scheduling software is typically required, along with relevant certifications like SBE (Society of Broadcast Engineers) credentials. Attention to detail, problem-solving skills, and the ability to work calmly under pressure are crucial soft skills for this role. These competencies ensure seamless transmission, regulatory compliance, and quick resolution of technical issues in live broadcast environments.

What are some common challenges faced by master control operators and how can they be addressed?

Master Control Operators often encounter challenges such as managing multiple live feeds, troubleshooting technical issues under tight deadlines, and maintaining broadcast quality during unexpected disruptions. Staying organized, keeping calm under pressure, and having a strong understanding of broadcast equipment are crucial for success. Effective communication with engineering teams and other departments also helps quickly resolve problems and minimize on-air interruptions.

What is the difference between Master Control Operator vs Broadcast Technician?

AspectMaster Control OperatorBroadcast Technician
CredentialsHigh school diploma; certifications varyHigh school diploma; technical certifications often preferred
Work EnvironmentTV/radio stations, cable networks, broadcasting facilitiesBroadcast stations, production companies, technical support
Job FocusMonitoring and controlling live broadcasts, ensuring signal qualityInstalling, maintaining, repairing broadcast equipment

While both roles support broadcasting operations, the Master Control Operator primarily manages live broadcasts and signal quality, whereas the Broadcast Technician focuses on technical maintenance and equipment repair. Understanding these differences helps clarify career paths and job expectations in the broadcasting industry.

Is being a master control operator hard?

Master control operators are responsible for monitoring and managing broadcast signals, which requires attention to detail, technical skills, and the ability to handle live situations. The job can be demanding due to irregular hours, the need for quick problem-solving, and familiarity with broadcast equipment and automation systems.
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Master Control Operator jobs near you
Infographic showing various Master Control Operator job openings in New Mexico as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,532 per year, or $20.9 per hour.

Front Desk

Ledgestone Hospitality LLC

Santa Fe, NM • On-site

$13 - $16.50/hr

Full-time

Re-posted 25 days ago

Job description

Supervisor: General Manager

Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy.

Essential Functions:

  1. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
  2. Maintains a high level of professional appearance and demeanor.
  3. Maintain the highest level of confidentiality in all areas.
  4. Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.
  5. Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.
  6. Demonstrate good communication skills and convey information and ideas.
  7. Ability to perform basic math, and understand financial information.
  8. Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.
  9. Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.
  10. Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.
  11. Uses persuasive selling techniques to sell rooms and promote all marketing programs.
  12. Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment.
  13. Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.
  14. Responsible for key control. Issues and receives both room keys and master keys.
  15. Process all lost and found items according to policy.
  16. Have basic knowledge of how to operate computer equipment, including Microsoft Office suite.
  17. Assist in training of new staff.
  18. Participates in and supports a positive, enjoyable work environment.
  19. Holds an understanding of hotel products and services (i.e., food and beverage, recreation)

Performs other duties as assigned.